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Investor Complaints Data Archive

Feb. 21, 2024


The SEC's Office of Investor Education and Advocacy annually releases data relating to complaints, questions, and other contacts received from investors. (Current Data: FY 2023)
 


FY 2022 Annual Complaint Data

During FY 2022, the SEC's Office of Investor Education and Advocacy closed 31,071 files relating to complaints, questions, and other contacts received from investors.

Ten Most Common Complaints

Rank Complaint Type FY 2022
1 Cryptocurrency 5040
2 Manipulation of securities/prices 2364
3 Advance fee fraud 1906
4 Account administration and processing (matters relating to daily activity in an account) 1822
5 Account administration and processing (maintenance, including account closing and redemption issues) 1816
6 Transfer of account 809
7 Theft/forgery 678
8 Short selling 652
9 Delivery of funds/proceeds 630
10 High-yield investment scheme 571

FY 2021 Annual Complaint Data

During FY 2021, the SEC's Office of Investor Education and Advocacy closed 31,373 files relating to complaints, questions, and other contacts received from investors.

Ten Most Common Complaints

Rank Complaint Type FY 2022
1 Cryptocurrency 4599
2 Manipulation of securities/prices 3809
3 Account administration and processing (matters relating to daily activity in an account) 2355
4 Account administration and processing (maintenance, including account closing and redemption issues) 1945
5 Advance fee fraud 1436
6 High-yield investment scheme 1033
7 Short selling 990
8 Online issues (trading system operating slowly or inaccessible) 792
9 Transfer of account 787
10 Trade execution 739

FY 2020 Annual Complaint Data

During FY 2020, the SEC's Office of Investor Education and Advocacy closed 21,040 files relating to complaints, questions, and other contacts received from investors.

Ten Most Common Complaints

Rank Complaint Type FY 2020 FY2019 Rank in FY 2019
1 Manipulation of securities/prices 1550 1008 1
2 Cryptocurrency 1075 820 2
3 Account administration and processing (matters relating to daily activity in an account) 1034 546 5
4 Account administration and processing (account closing and redemption issues) 950 704 4
5 Advance fee fraud 867 805 3
6 Online issues (trading system operating slowly or inaccessible) 850 145 n/a
7 Trade execution 544 307 n/a
8 Failure to notify shareholders of corporate events 486 89 n/a
9 Fraud (general allegations) 486 293 n/a
10 Delivery of funds/proceeds 477 354 8

FY 2019 Annual Complaint Data

During FY 2019, the SEC's Office of Investor Education and Advocacy closed 17,910 files relating to complaints, questions, and other contacts received from investors.

Ten Most Common Complaints

Rank Complaint Type FY 2019 FY 2018 Rank in FY 2018
1 Manipulation of securities/prices 1008 901 1
2 Cryptocurrency 820 n/a n/a
3 Advance fee fraud 805 848 2
4 Account administration and processing (maintenance, including account closing and redemption issues) 704 805 3
5 Account administration and processing (matters relating to daily activity in an account) 546 518 4
6 Transfer of accounts 404 461 5
7 Theft/forgery (matters not involving registered representatives or investment advisers) 365 451 6
8 Delivery of funds/proceeds 354 450 7
9 Retirement of 401(k) plans 353 342 9
10 High-yield investment schemes 340 382 8

Last Reviewed or Updated: Feb. 22, 2024