Subject: File No. S7-06-04
From: Susan E Stein

February 20, 2004

I think this is an excellent idea. Its just sad that it has come so late for so many people. I feel as though I was conned into purchasing something the broker knew was ephemeral and practically worthless. When trouble began in the market I called that broker and requested he sell my purchases and send me the remainder of my money. He refused. Every time I requested he do so, he told me no, he was the professional and he knew what he was doing and the market would recover by Thanksgiving, by Christmas, after the first of the year. This went on for months until I had lost not only all the gains, but nearly fifty per cent of my initial investment as well while he took his commissions out of what I had left. He denied any wrong doing and I was told that it was his word against mine since I had not called his supervisor to complain. However, as a first-time investor I was not even aware that he had a supervisor. I was naive enough and burned enough never to trust another broker again.