File No. S7-32-02From: Ernest Tollerson [ETollerson@nycp.org] Sent: Monday, October 21, 2002 3:03 PM To: 'rule-comments@sec.gov' Subject: File No. S7-32-02 Re: Draft Interagency White Paper on Sound Practices to Strengthen the Resilience of the U.S. Financial System The New York City Partnership is pleased to offer comments on the "Draft Interagency White Paper on Sound Practices to Strengthen the Resilience of the United States Financial System," published in the Federal Register by the Board of Governors of the Federal Reserve, the Office of the Comptroller of the Currency, and the Securities and Exchange Commission (the agencies). The Partnership is the voice of New York City's business community on legislation, regulation and public issues that affect business and the economy. The Partnership strives to make New York an attractive place to do business by championing policies and projects that will diversify the city's economy and safeguard New York's position as the global capital of commerce and culture. The Partnership is unequivocal in its support of the underlying goals of the white paper. Like the agencies, the Partnership believes that the U.S. financial system must have the strength and resilience to recover and resume operations after a wide-scale, regional disruption. In the wake of the 9/11 terrorist attacks on New York and Washington, raising standards for resilience and business continuity is absolutely critical to the survival and future prosperity of the U.S. economy. We also firmly believe that development of these essential standards should take into account the economic impact of these proposed standards on the New York City economy. Two of the proposed standards identified as yardsticks of a firm's capacity to quickly recover and resume operations are: · Establishing an out-of-region backup facility for data and operations; and · Creating a second pool of workers to perform clearing and settlement functions. After discussions with financial services firms considered to be key to the functioning of the markets, the Partnership supports the conclusion of many in the industry. These firms found that while increasing distance might reduce some risk, such a move could potentially increase the risk of data loss. In addition, the white paper's definition of a separate labor pool for the backup facility is problematic. Meeting this proposed standard would require firms to recruit and train a second set of workers. Locating and maintaining such a pool of workers with the necessary skill set is difficult outside of major metropolitan areas. Recruitment and training costs could be significant. The Partnership joins many members of the financial services industry in maintaining that the firms themselves are best able to determine appropriate locations for backup facilities based on risk profile, available human resources and technology. The Partnership offers these additional comments and suggestions on setting resiliency standards for major banks, top-tier securities firms and other institutions that are critical to the clearing and settlement functions of the markets: · The white paper does not make a clear or convincing case when it suggests or implies that creating "out-of-region" backup facilities is the best way to ensure a firm's rapid recovery and resumption of business after an area-wide disruption. It is highly unlikely that one cookie-cutter solution will provide all firms and all markets with the resilience required to recover and resume operations. It is more likely that individual firms will need to create customized solutions that accurately fit the architecture of their own settlement and claims systems here and abroad. · The cost of compliance with some of the proposed guidelines in the white paper could be quite high. While post-9/11 standards for resilience must be developed and implemented, it should be kept in mind that this process coincides with one of the worst slumps in Wall Street's history. Wall Street is clearly in the grip of a bear market, and its banks and securities firms are going through another round of downsizing. New operating procedures should always be cost-effective. But that is doubly important during a downturn. The agencies should propose standards, but offer the banks and securities firms maximum flexibility to identify the best ways to achieve those resiliency standards. The firms themselves are in the best position to develop uses of human resources and technology that will meet the resiliency requirements and be cost-effective at the same time. · The definition of firms that play "significant roles in critical financial markets" is vague. It should be clarified. The agencies should develop clear, specific criteria that enable firms to determine which of their business units are critical to the functioning of particular markets. This information is essential for the firms that need to meet new resiliency standards. It is also essential information for local and state government officials who are in charge of public infrastructure systems that these companies rely on. Access to this specific information may also help local and state officials gauge the impact of the new standards on jobs and tax revenue. Access to these criteria may also help shape future public investment decisions and strategies for economic development. · To a great degree, a firm's ability to recover from an area-wide disruption is dependent on the strength and resilience of infrastructure systems, public and private, over which the firm has no control. Large-scale telecommunications failures, for example, could inhibit a firm's ability to transmit information to an out-of-region facility, regardless of its geographic distance from the primary business site or whether it is operated as a hot site. The agencies need to be cognizant of this fact and work with other governmental agencies that have jurisdiction over critical infrastructure systems such as telecommunications, energy and transportation upon which key financial firms and markets depend. · The white paper suggests that out-of-region backup facilities should not be dependent on the same labor pool or infrastructure components, including power, water, telecommunications and transportation. This preferred option seems at odds with the agencies' concerns about synchronous mirroring technology, which is limited in its effectiveness to a range of about 25 miles. In most major urban centers, backup facilities located within this range would be staffed by the same labor pool employed at the primary business site. The firms themselves are in the best position to determine which backup sites make it possible to merge the appropriate workforce with the optimal infrastructure for clearing and settlement functions. · The white paper devotes a considerable amount of space to setting out deadlines for recovery and resumption of operations. The Partnership believes that these deadlines for recovering and resuming business operations should be developed in consultation with the firms and should be tailored to fit the structure of individual markets. In addition, the timelines for planning and implementation of these proposed resiliency standards should be revisited. Finally, the Partnership believes that most firms have already taken or are planning to take additional steps to ensure business continuity in the wake of 9/11. These measures have involved substantial investments by the financial services industry. The agencies should give the industry additional time to perform comparative analyses of multiple means of achieving resiliency standards. The agencies should be supportive of the work and research that these firms have already undertaken. The sound practices that the agencies contemplate should give these businesses maximum flexibility in their choice of appropriate, cost-effective ways to achieve the post-9/11 standards for resilience. Stringent guidelines for distance and labor pool standards are not the most effective way to achieve the higher levels of resiliency required in the aftermath of 9/11. As worthy and essential as the work of the agencies is, the search for a set of federal standards for resilience should not lose sight of the negative impact this process could have on New York City's battered economy. These deliberations by the agencies and the industry should strive to do as little damage as possible to New York City's job and tax base. Sincerely, Kathryn S. Wylde President and CEO New York City Partnership and Chamber of Commerce Ruth V. Thomas Melville Executive Assistant to Ernest Tollerson Sr. Vice President Research & Policy New York City Partnership & Chamber of Commerce One Battery Park Plaza, 5th Floor New York, NY 10004 (212) 493-7486; (212) 509-1280 Fax