Subject: File No. S7-10-21
From: Banie
Affiliation: Retired BBS

September 25, 2021

1. Do you have one or more online trading or investment accounts?
Yes, I have one or more accounts that I access both online using a computer and using a mobile app.

2. If your response to Question 1 is Yes, do you think you would trade or invest if you could not do so online using a computer or using a mobile app?
No

3. On average, how often do you access your online account?
Daily/more than once a day

4. On average, how often are trades made in your online account, whether by you or someone else?
Once to a few times a week.

5. If you access your account online, did you have the account first, and only began to access it electronically later? Or did you open the account with the idea that you would access it electronically immediately?
I downloaded an app or visited a website first, and then opened up an account with the company

6. My goals for trading or investing in my online account are (check all that apply):
Save and grow my money for medium- to long-term goals

7. What would you like us to know about your experience with the features of your online trading or investment platform? (Examples of features are: social networking tools games, streaks, or contests with prizes points, badges, and leaderboards notifications celebrations for trading visual cues, like changing colors ideas presented at order placement or other curated lists or features subscription and membership tiers or chatbots.)
I pay little attention to the social aspect of trading on my trading apps. I do find trading tools quite limited in the apps I use. Delayed quotes and poor charting options.

8. If you were trading or investing prior to using an online account, how have your investing and trading behaviors changed since you started using your online account? (For example, the amount of money you have invested, your interest in learning about investing and saving for retirement, the amount of time you have spent trading, your knowledge of financial products, the number of trades you have made, the amount of money you have made in trading, your knowledge of the markets, the number of different types of financial products you have traded, or your use of margin.)
I don't use margin or CFD. My trades are all equity. I believe in researching companies and I find quite a lot of my research cues via Social Media, e.g Reddit. I have a broad range of financial knowledge but the enhancement of my knowledge is driven by discussion and research

9. How much experience do you have trading or investing in the following products (None, 12 months, 1-2 years, 2-5 years, 5+ years):
Stocks : 5+ Years
Bonds : 1-2 Years
Options : None
Mutual Funds : 5+ Years
ETFs : 5+ Years
Futures : None
Cryptocurrencies : 5+ Years
Commodities : 2-5 Years
ClosedEnd Funds : None
Money Market Funds : None
Variable Insurance Products : 1-2 Years
Business Development Companies : 5+ Years
Unit Investment Trusts : 5+ Years

10. What is your understanding, if any, of the circumstances under which trading or investing in your account can be suspended or restricted?
If I was running my account on margin, or trading CFD/Options and exceeded my margin required. I would expect my account to liquidated. Otherwise, nothing. If I operate a strategy of trading or holding equities, my account should never experience a restriction.

11. What else would you like us to know positive or negative - about your experience with online trading and investing?
As a trade who held GME, AMC and BB during the January outage. I want accountability. Retail traders were and are being exploited. I am an EU based trader and the events around the Jan 29th halt and the ongoing market manipulation in its wake are harmful to my confidence in American markets. PFOF is against the law here, retail traders are protected where's stateside? It very much seems we are treated as a vehicle to be exploited. Retail was never meant to compete, to learn and most especially not expected to learn how the SHF's his their naked shorting, FTDs and perpetual fraud.