Subject: File No. S7-10-21
From: Steve Henkel

September 25, 2021

1. Do you have one or more online trading or investment accounts?
Yes, I have one or more accounts that I access both online using a computer and using a mobile app.

2. If your response to Question 1 is Yes, do you think you would trade or invest if you could not do so online using a computer or using a mobile app?
No

3. On average, how often do you access your online account?
Daily/more than once a day

4. On average, how often are trades made in your online account, whether by you or someone else?
Daily/more than once a day.

5. If you access your account online, did you have the account first, and only began to access it electronically later? Or did you open the account with the idea that you would access it electronically immediately?
I had a pre-existing account and downloaded an app or visited a website to access my account

6. My goals for trading or investing in my online account are (check all that apply):
Save and grow my money for short-term goals (in the next year or two)
Save and grow my money for medium- to long-term goals
Have fun

7. What would you like us to know about your experience with the features of your online trading or investment platform? (Examples of features are: social networking tools games, streaks, or contests with prizes points, badges, and leaderboards notifications celebrations for trading visual cues, like changing colors ideas presented at order placement or other curated lists or features subscription and membership tiers or chatbots.)
Yes: Social networking, notifications. No: Gamification garbage, games, streaks, leaderboards, visual cues. I want all my charts for data, and be able to trade quickly and efficiently

8. If you were trading or investing prior to using an online account, how have your investing and trading behaviors changed since you started using your online account? (For example, the amount of money you have invested, your interest in learning about investing and saving for retirement, the amount of time you have spent trading, your knowledge of financial products, the number of trades you have made, the amount of money you have made in trading, your knowledge of the markets, the number of different types of financial products you have traded, or your use of margin.)
I have been much more profitable taking my trades into my own hands. I am aware of the risks and take into account that I will lose sometimes, but I research and tend to be profitable more often.

9. How much experience do you have trading or investing in the following products (None, 12 months, 1-2 years, 2-5 years, 5+ years):
Stocks : 2-5 Years
Bonds : None
Options : None
Mutual Funds : None
ETFs : 2-5 Years
Futures : None
Cryptocurrencies : 1-2 Years
Commodities : None
ClosedEnd Funds : None
Money Market Funds : None
Variable Insurance Products : None
Business Development Companies : None
Unit Investment Trusts : None

10. What is your understanding, if any, of the circumstances under which trading or investing in your account can be suspended or restricted?
I use a cash account, so mainly good faith violations. Trading money that hasn't settled. My account value allows me to day trade.

11. What else would you like us to know positive or negative - about your experience with online trading and investing?
I like companies like fidelity and Schwab. so far. I despise what robin hood was allowed to do and the inaction/complicency of the SEC in the GameStop situation. I despise that government officials were allowed to trade before the public was aware of COVID-19. I am ashamed that hedgefunds view SEC's punishments and fines as \"business Expenses\". The corruption in the stock market is a shame to this country.