Subject: File No. S7-10-21
From: James Fox

September 25, 2021

1. Do you have one or more online trading or investment accounts?
Yes, I have one or more accounts that I access online using a computer.

2. If your response to Question 1 is Yes, do you think you would trade or invest if you could not do so online using a computer or using a mobile app?
Yes

3. On average, how often do you access your online account?
Daily/more than once a day

4. On average, how often are trades made in your online account, whether by you or someone else?
Once to a few times per month.

5. If you access your account online, did you have the account first, and only began to access it electronically later? Or did you open the account with the idea that you would access it electronically immediately?
I had a pre-existing account and downloaded an app or visited a website to access my account

6. My goals for trading or investing in my online account are (check all that apply):
Save and grow my money for medium- to long-term goals

7. What would you like us to know about your experience with the features of your online trading or investment platform? (Examples of features are: social networking tools games, streaks, or contests with prizes points, badges, and leaderboards notifications celebrations for trading visual cues, like changing colors ideas presented at order placement or other curated lists or features subscription and membership tiers or chatbots.)
I don't day trade so those don't apply to me.

8. If you were trading or investing prior to using an online account, how have your investing and trading behaviors changed since you started using your online account? (For example, the amount of money you have invested, your interest in learning about investing and saving for retirement, the amount of time you have spent trading, your knowledge of financial products, the number of trades you have made, the amount of money you have made in trading, your knowledge of the markets, the number of different types of financial products you have traded, or your use of margin.)
None, I still buy and hold on to the companies I believe in.

9. How much experience do you have trading or investing in the following products (None, 12 months, 1-2 years, 2-5 years, 5+ years):
Stocks : 5+ Years
Bonds :
Options :
Mutual Funds : None
ETFs : 5+ Years
Futures :
Cryptocurrencies : 5+ Years
Commodities :
ClosedEnd Funds :
Money Market Funds :
Variable Insurance Products :
Business Development Companies :
Unit Investment Trusts :

10. What is your understanding, if any, of the circumstances under which trading or investing in your account can be suspended or restricted?
I understood that brokers like Robinhood and Market Makers like Citadel, CEO Kenneth Griffin lied to a Congressional panel on live streaming when they said they did not collude to stop retail trading in January 2021. I understood that companies like Citadel who are both Market Makers, Investment Banks and Hedge Funds \"game\" the system by playing all sides of a trade so they never lose. However, in January of 2021, retail traders were on the winning side of a trade but trading was halted because said brokers, Market Makers, Investment Banks, Hedge Funds were on the losing side of the trade. I, like many retail investors know this and ask that these trades are allowed to progress and the stalemate can end so we can all move forward in making our financial system more stable and fair.

11. What else would you like us to know positive or negative - about your experience with online trading and investing?
Online trading isn't about PFOF or \"gamification\". Retail traders are more knowledgeable than ever and my negative experience about online trading is that retail traders only lose while large investment firms and too big to fail Market Makers, Hedge Funds, Banks don't ever lose because if they did, the whole financial system would collapse. They are way too leveraged and they know that if their trades go bad, the tax payers will bail them out like what happened in 2008. While the banks got bailed out and CEOs still got their bonuses, millions of people lost their jobs and many have not recovered to this day. Nevertheless, during the pandemic, the wealthy/ultra wealthy had their net worth increase by over 33%, while normal working people are stuck paying higher prices while making less money. I ask that the SEC be \"fair\" and allow retail traders to collect on their winning trades, rightfully so.