Subject: File No. S7-10-21
From: Christopher G
Affiliation: Marketing Professional

September 25, 2021

1. Do you have one or more online trading or investment accounts?
Yes, I have one or more accounts that I access online, either using a computer or a mobile app but I also access the account(s) in other ways (e.g., by calling or visiting in person).

2. If your response to Question 1 is Yes, do you think you would trade or invest if you could not do so online using a computer or using a mobile app?
No

3. On average, how often do you access your online account?
Daily/more than once a day

4. On average, how often are trades made in your online account, whether by you or someone else?
Once to a few times a week.

5. If you access your account online, did you have the account first, and only began to access it electronically later? Or did you open the account with the idea that you would access it electronically immediately?
I downloaded an app or visited a website first, and then opened up an account with the company

6. My goals for trading or investing in my online account are (check all that apply):
Other
If Other, Explain:
I have multiple goals dependent on market vehicle.

7. What would you like us to know about your experience with the features of your online trading or investment platform? (Examples of features are: social networking tools games, streaks, or contests with prizes points, badges, and leaderboards notifications celebrations for trading visual cues, like changing colors ideas presented at order placement or other curated lists or features subscription and membership tiers or chatbots.)
I would like you to know that youre looking at the wrong problem if you think mobile applications are the big problem with our system. Its not in the top 100 issues.

8. If you were trading or investing prior to using an online account, how have your investing and trading behaviors changed since you started using your online account? (For example, the amount of money you have invested, your interest in learning about investing and saving for retirement, the amount of time you have spent trading, your knowledge of financial products, the number of trades you have made, the amount of money you have made in trading, your knowledge of the markets, the number of different types of financial products you have traded, or your use of margin.)
I only had a 401k , and now I have a personal account I use for more short term investing.

9. How much experience do you have trading or investing in the following products (None, 12 months, 1-2 years, 2-5 years, 5+ years):
Stocks : 5+ Years
Bonds : None
Options : 1-2 Years
Mutual Funds : None
ETFs : 5+ Years
Futures : None
Cryptocurrencies : 1-2 Years
Commodities : None
ClosedEnd Funds : None
Money Market Funds : None
Variable Insurance Products : None
Business Development Companies : None
Unit Investment Trusts : None

10. What is your understanding, if any, of the circumstances under which trading or investing in your account can be suspended or restricted?
My understanding is that Id have to become a liability in some capacity to the companies servicing my account or break the law/rules of the site. Or, I could be restricted by a generational fraud perpetrated by Citadel Securities, Robinhood, and the fiscal oligarchy we we saw on January the 28th, 2021.

11. What else would you like us to know positive or negative - about your experience with online trading and investing?
The whole thing has been an eye opening horror. I learned that when I buy a stock on an app, I dont own it. The DTCC simply assigns it in street name to my broker who - as it turns out - doesnt even execute the purchase in some instances until T+X or later (in some cases I suspect never based on cost basis outputs Ive seen when transferring brokers). I own the rights, but my broker can lend my share against my best interest to an investor in the market with a conflicting interest to my own. The lack of immediate execution T+0 coupled with a questionable paper trail and purposefully complicated system riddled with cheat codes for Market Makers and big players alike leave room for significant unchecked fraud of which the SEC is complicit in supporting. I learned that complicated derivative trades occur regularly in congruence with algorithmic high frequency trading to manipulate stock prices in a variety of ways, favoring those with the means to do so and slowly robbing the retail trader and unsuspecting passive investor of money every minute the stock market is open and even after hours. I have a lot more to say but suffice to say I learned our system is broken beyond repair and needs secure technology and common sense rules to protect regular investors from rampant fraud and criminal theft.

All of what I said above sounds like conspiracy theory nonsense, but if you knew me you would understand I typically laugh at such conspiracy theories. Sadly, this is just true. The US financial system is backboned on a broken electronic system led by CEDE and Co and the DTCC. Get NFT security installed now and end these crimes and abuses.