Subject: File No. S7-10-21
From: Austin

September 25, 2021

1. Do you have one or more online trading or investment accounts?
Yes, I have one or more accounts that I access using a mobile app.

2. If your response to Question 1 is Yes, do you think you would trade or invest if you could not do so online using a computer or using a mobile app?
Yes

3. On average, how often do you access your online account?
Daily/more than once a day

4. On average, how often are trades made in your online account, whether by you or someone else?
Less often than once a month.

5. If you access your account online, did you have the account first, and only began to access it electronically later? Or did you open the account with the idea that you would access it electronically immediately?
I downloaded an app or visited a website first, and then opened up an account with the company

6. My goals for trading or investing in my online account are (check all that apply):
Save and grow my money for short-term goals (in the next year or two)
Save and grow my money for medium- to long-term goals

7. What would you like us to know about your experience with the features of your online trading or investment platform? (Examples of features are: social networking tools games, streaks, or contests with prizes points, badges, and leaderboards notifications celebrations for trading visual cues, like changing colors ideas presented at order placement or other curated lists or features subscription and membership tiers or chatbots.)
Payment for order flow, PFOF, should be illegal. Dark pools should also be illegal. We are currently using a \"we trust you\" system with market makers and the system has obviously failed. Retail investors are due compensation for damages and the SEC should be investigated to see who got rich by looking the other way. Market makers should make some money to cover costs, but not like this. This is immoral and wrong.

8. If you were trading or investing prior to using an online account, how have your investing and trading behaviors changed since you started using your online account? (For example, the amount of money you have invested, your interest in learning about investing and saving for retirement, the amount of time you have spent trading, your knowledge of financial products, the number of trades you have made, the amount of money you have made in trading, your knowledge of the markets, the number of different types of financial products you have traded, or your use of margin.)
The SP 500 was my go to for a long time with my 401k. Since it has been so overpriced I have used trading apps to buy only the stocks I believe in, instead of an ETF in my 401k. I hate that most stock is so overpriced in my 401k (tax advantaged) plan options and my personal (retail) investments that I like better are taxed more.

9. How much experience do you have trading or investing in the following products (None, 12 months, 1-2 years, 2-5 years, 5+ years):
Stocks : 5+ Years
Bonds : None
Options : None
Mutual Funds : 5+ Years
ETFs : 5+ Years
Futures : None
Cryptocurrencies : 1-2 Years
Commodities : None
ClosedEnd Funds : None
Money Market Funds : None
Variable Insurance Products : None
Business Development Companies : None
Unit Investment Trusts : None

10. What is your understanding, if any, of the circumstances under which trading or investing in your account can be suspended or restricted?
I have heard of Robinhood doing it so I changed to Fidelity. It did not happen to me though. If anyone harms me by illegally suspending or restricting my account I would want to sue. I would assume the government would side with corporations instead of the ones they've harmed, but I would still try my best.

11. What else would you like us to know positive or negative - about your experience with online trading and investing?
Retail online investing should be taxed like a Roth IRA since we have already paid taxes on the money once. Taxing us multiple times on the same money is wrong. More people would invest in their futures if the government didn't tax retail investing at all. Many people don't have employers who offer 401k so the tax laws disadvantage them without better tax options in retail. Thank you for reading. This survey makes me think someone may actually care about making improvements in the system.