Subject: File No. S7-10-21
From: Dirk Gurden

September 25, 2021

1. Do you have one or more online trading or investment accounts?
Yes, I have one or more accounts that I access online using a computer.

2. If your response to Question 1 is Yes, do you think you would trade or invest if you could not do so online using a computer or using a mobile app?
No

3. On average, how often do you access your online account?
Once to a few times a week

4. On average, how often are trades made in your online account, whether by you or someone else?
Once to a few times a week.

5. If you access your account online, did you have the account first, and only began to access it electronically later? Or did you open the account with the idea that you would access it electronically immediately?
I had a pre-existing account and downloaded an app or visited a website to access my account

6. My goals for trading or investing in my online account are (check all that apply):
Keep the amount of money I have, while keeping up with inflation
Save and grow my money for medium- to long-term goals

7. What would you like us to know about your experience with the features of your online trading or investment platform? (Examples of features are: social networking tools games, streaks, or contests with prizes points, badges, and leaderboards notifications celebrations for trading visual cues, like changing colors ideas presented at order placement or other curated lists or features subscription and membership tiers or chatbots.)

8. If you were trading or investing prior to using an online account, how have your investing and trading behaviors changed since you started using your online account? (For example, the amount of money you have invested, your interest in learning about investing and saving for retirement, the amount of time you have spent trading, your knowledge of financial products, the number of trades you have made, the amount of money you have made in trading, your knowledge of the markets, the number of different types of financial products you have traded, or your use of margin.)
The SEC is clearly a total joke of an organization and its become painfully obvious to every retail investor that you neither look out for, nor seek to protect retail. Its become obvious to many how rigged the market is, and more importantly your complete and total failure to act in any reasonable way.

9. How much experience do you have trading or investing in the following products (None, 12 months, 1-2 years, 2-5 years, 5+ years):
Stocks : 5+ Years
Bonds : None
Options : None
Mutual Funds : None
ETFs : None
Futures : None
Cryptocurrencies : 2-5 Years
Commodities : None
ClosedEnd Funds : None
Money Market Funds : None
Variable Insurance Products : None
Business Development Companies : None
Unit Investment Trusts : None

10. What is your understanding, if any, of the circumstances under which trading or investing in your account can be suspended or restricted?
It can be restricted whenever companies like Robinhood or Etrade collude with Citadel. They will turn off the ability to trade to tank the price of a stock when they are losing.

11. What else would you like us to know positive or negative - about your experience with online trading and investing?
There are thousands of pages of documents of crystal clear evidence of blatant market manipulation, yet the SEC is still silent. My trust in the market is totally collapsed and this is going to be the same for many young investors. The SEC has chosen the status quo instead of the future.

The poor experience has solely to do with the blatant corruption and your complete inability to act. When you do act, youll charge someone a $1 million dollar fine even though they may have made $1 billion off of the scam. If a scammer always come out ahead, no matter how many people they affect, no matter how many lives they ruin why stop?

Most people dont know that stock is not actually registered in their name, unless they specifically opt to go through a DRS process. Its so obvious that the system is against the retail investor when you learn that a company can not tell you this, nor can they recommend you DRS shares. Its shameful.