Subject: File No. S7-10-21
From: Franklin Graham

September 26, 2021

1. Do you have one or more online trading or investment accounts?
Yes, I have one or more accounts that I access both online using a computer and using a mobile app.

2. If your response to Question 1 is Yes, do you think you would trade or invest if you could not do so online using a computer or using a mobile app?
No

3. On average, how often do you access your online account?
Daily/more than once a day

4. On average, how often are trades made in your online account, whether by you or someone else?
Once to a few times a week.

5. If you access your account online, did you have the account first, and only began to access it electronically later? Or did you open the account with the idea that you would access it electronically immediately?
I downloaded an app or visited a website first, and then opened up an account with the company

6. My goals for trading or investing in my online account are (check all that apply):
Save and grow my money for short-term goals (in the next year or two)
Save and grow my money for medium- to long-term goals
Have fun

7. What would you like us to know about your experience with the features of your online trading or investment platform? (Examples of features are: social networking tools games, streaks, or contests with prizes points, badges, and leaderboards notifications celebrations for trading visual cues, like changing colors ideas presented at order placement or other curated lists or features subscription and membership tiers or chatbots.)
End PFOF and route my trades directly to the lit exchange, in real time. Otherwise, charts and information can be presented in a way that modern design indicates is easiest to digest at a glance. If that means visual cues, etc. I don't care. Gamification has a place. The stakes to invest are well known. Just require clear and obvious signage like cigarettes or alcohol. You don't require those addicts to be treated like children, don't treat investors that way.

8. If you were trading or investing prior to using an online account, how have your investing and trading behaviors changed since you started using your online account? (For example, the amount of money you have invested, your interest in learning about investing and saving for retirement, the amount of time you have spent trading, your knowledge of financial products, the number of trades you have made, the amount of money you have made in trading, your knowledge of the markets, the number of different types of financial products you have traded, or your use of margin.)
NA

9. How much experience do you have trading or investing in the following products (None, 12 months, 1-2 years, 2-5 years, 5+ years):
Stocks : 2-5 Years
Bonds : None
Options :
Mutual Funds : 5+ Years
ETFs : 5+ Years
Futures : None
Cryptocurrencies : 5+ Years
Commodities : None
ClosedEnd Funds : None
Money Market Funds : 2-5 Years
Variable Insurance Products : None
Business Development Companies : None
Unit Investment Trusts : None

10. What is your understanding, if any, of the circumstances under which trading or investing in your account can be suspended or restricted?
My understanding means nothing because FINRA and SEC are slow and/ or complicit in bending rules and enforcing them. I understand that the precedent to suspend trading because the broker, hedge fund, and market makers were overexposed by retail trading and used their power to artificially end a short squeeze to protect themselves. It's not a free market as a result and my understanding means nothing. You have so far failed to do your jobs.

11. What else would you like us to know positive or negative - about your experience with online trading and investing?
That retail has become powerful, old institutions are scared, rules for me not for thee, Madoff invented PFOF, and the system is built to allow market makers unbridled control to collaborate with CNBC, Bloomberg, Fox Business, and others to steer retail in specific directions in to a market that those entities are able to control via dark exchanges and high frequency trading.