Subject: File No. S7-10-21
From: Jenny

September 26, 2021

1. Do you have one or more online trading or investment accounts?
Yes, I have one or more accounts that I access both online using a computer and using a mobile app.

2. If your response to Question 1 is Yes, do you think you would trade or invest if you could not do so online using a computer or using a mobile app?
No

3. On average, how often do you access your online account?
Once to a few times a week

4. On average, how often are trades made in your online account, whether by you or someone else?
Once to a few times per month.

5. If you access your account online, did you have the account first, and only began to access it electronically later? Or did you open the account with the idea that you would access it electronically immediately?
I downloaded an app or visited a website first, and then opened up an account with the company

6. My goals for trading or investing in my online account are (check all that apply):
Save and grow my money for short-term goals (in the next year or two)
Save and grow my money for medium- to long-term goals

7. What would you like us to know about your experience with the features of your online trading or investment platform? (Examples of features are: social networking tools games, streaks, or contests with prizes points, badges, and leaderboards notifications celebrations for trading visual cues, like changing colors ideas presented at order placement or other curated lists or features subscription and membership tiers or chatbots.)
Digital trading platforms allow retail to participate in the market and I think that's wonderful.

8. If you were trading or investing prior to using an online account, how have your investing and trading behaviors changed since you started using your online account? (For example, the amount of money you have invested, your interest in learning about investing and saving for retirement, the amount of time you have spent trading, your knowledge of financial products, the number of trades you have made, the amount of money you have made in trading, your knowledge of the markets, the number of different types of financial products you have traded, or your use of margin.)
I have always traded online.

9. How much experience do you have trading or investing in the following products (None, 12 months, 1-2 years, 2-5 years, 5+ years):
Stocks : 2-5 Years
Bonds : None
Options : Less Than 12 Months
Mutual Funds : None
ETFs : None
Futures : None
Cryptocurrencies : Less Than 12 Months
Commodities : None
ClosedEnd Funds : None
Money Market Funds : None
Variable Insurance Products : None
Business Development Companies : None
Unit Investment Trusts : None

10. What is your understanding, if any, of the circumstances under which trading or investing in your account can be suspended or restricted?
It is my understanding that Citadel can place short side bets on particular stocks and then order their brokers to take retail's Buy button away for those stocks, tanking the stock's price and profiting. It is my understanding they can do this whenever they please, tanking my investments price while claiming they \"did it to protect retail investors\".

11. What else would you like us to know positive or negative - about your experience with online trading and investing?
Payment For Order Flow should be illegal. Dark Pools should be illegal. Naked Shorting should be illegal. Brokers should not be able to \"borrow\" stocks of their clients to short - that's a conflict of interest. Bloomberg Terminals should be available either to everyone or to no one - as it is now, they give an unfair advantage to those who can afford their unaffordable price. These practices devalue my investments and open the market to manipulation.

Also large players who make millions by breaking rules should be fined for the amount of profit they gained by breaking the rule, plus a breakage of rules fee. The current system where they make a million by breaking rules, then pay $10,000 penalty does not make sense and does not dissuade them from repeating their actions.