Subject: File No. S7-10-21
From: Retail investors

September 26, 2021

1. Do you have one or more online trading or investment accounts?
Yes, I have one or more accounts that I access both online using a computer and using a mobile app.

2. If your response to Question 1 is Yes, do you think you would trade or invest if you could not do so online using a computer or using a mobile app?
No

3. On average, how often do you access your online account?
Once to a few times a week

4. On average, how often are trades made in your online account, whether by you or someone else?
Once to a few times a week.

5. If you access your account online, did you have the account first, and only began to access it electronically later? Or did you open the account with the idea that you would access it electronically immediately?
I downloaded an app or visited a website first, and then opened up an account with the company

6. My goals for trading or investing in my online account are (check all that apply):
Save and grow my money for short-term goals (in the next year or two)
Save and grow my money for medium- to long-term goals

7. What would you like us to know about your experience with the features of your online trading or investment platform? (Examples of features are: social networking tools games, streaks, or contests with prizes points, badges, and leaderboards notifications celebrations for trading visual cues, like changing colors ideas presented at order placement or other curated lists or features subscription and membership tiers or chatbots.)
My experience has been what you would expect from using a mobile app in today's world. Those with a flashier interface and easy to use buy/sell features works get the majority of retail investors attention, especially ones that don't dive in and do deep research into the companies running the apps. I think trading platforms shouldn't have any sort of point or score or award system, it can easily turn into market manipulation through psychology.

8. If you were trading or investing prior to using an online account, how have your investing and trading behaviors changed since you started using your online account? (For example, the amount of money you have invested, your interest in learning about investing and saving for retirement, the amount of time you have spent trading, your knowledge of financial products, the number of trades you have made, the amount of money you have made in trading, your knowledge of the markets, the number of different types of financial products you have traded, or your use of margin.)

9. How much experience do you have trading or investing in the following products (None, 12 months, 1-2 years, 2-5 years, 5+ years):
Stocks : 1-2 Years
Bonds : None
Options : 1-2 Years
Mutual Funds : 1-2 Years
ETFs : 1-2 Years
Futures : None
Cryptocurrencies : 2-5 Years
Commodities : None
ClosedEnd Funds : None
Money Market Funds : None
Variable Insurance Products : None
Business Development Companies : None
Unit Investment Trusts : None

10. What is your understanding, if any, of the circumstances under which trading or investing in your account can be suspended or restricted?
Trading should NEVER be stopped as long as my account funds are sufficient. The only reason to halt trading should be circuit breakers and that's it. Any other reason would be a failure on the broker/MM/DTCC end and should be theirs to deal with. TRADING SHOULD NEVER BE STOPPED BECAUSE OF THEIR MISTAKES OR GREED PERIOD.

11. What else would you like us to know positive or negative - about your experience with online trading and investing?
The trust in the US stock market and the SEC to enforce regulations has been completely wiped out. Unless IMMEDIATE AND SEVERE punishment inacted on those who violate these regulations, I will never put another dollar in the US market. Everybody around the world thinks the SEC is a joke and have lost all faith in them. We need JAILTIME for violations, not fines that don't even come close to the profits made off illegal actions Fines are just rules for the poor. Multiple violations should result in an immediate ban from participation in the market in any way on both the front and back end. Just to make sure I'm clear, EVERYBODY THINKS THE SEC IS A JOKE JAIL THE VIOLATIORS AND ENACT FINES LARGER THAN THEIR PROFITS FROM MANIPULATION