Subject: File No. S7-10-21
From: Humberto

September 25, 2021

1. Do you have one or more online trading or investment accounts?
Yes, I have one or more accounts that I access online using a computer.

2. If your response to Question 1 is Yes, do you think you would trade or invest if you could not do so online using a computer or using a mobile app?
Yes

3. On average, how often do you access your online account?
Once to a few times a week

4. On average, how often are trades made in your online account, whether by you or someone else?
Less often than once a month.

5. If you access your account online, did you have the account first, and only began to access it electronically later? Or did you open the account with the idea that you would access it electronically immediately?
I had a pre-existing account and downloaded an app or visited a website to access my account

6. My goals for trading or investing in my online account are (check all that apply):
Keep the amount of money I have, while keeping up with inflation
Save and grow my money for short-term goals (in the next year or two)
Save and grow my money for medium- to long-term goals
Other
If Other, Explain:
To be able to afford a house and a family.

7. What would you like us to know about your experience with the features of your online trading or investment platform? (Examples of features are: social networking tools games, streaks, or contests with prizes points, badges, and leaderboards notifications celebrations for trading visual cues, like changing colors ideas presented at order placement or other curated lists or features subscription and membership tiers or chatbots.)
The real problem isn't the graphics or interface at all and it enrages me that I hear that constantly being blamed for anything. Payment for order flow, self \"regulation\", lack of enforcement are all that matters.

8. If you were trading or investing prior to using an online account, how have your investing and trading behaviors changed since you started using your online account? (For example, the amount of money you have invested, your interest in learning about investing and saving for retirement, the amount of time you have spent trading, your knowledge of financial products, the number of trades you have made, the amount of money you have made in trading, your knowledge of the markets, the number of different types of financial products you have traded, or your use of margin.)
I've learned to look up information myself instead of relying on mail-in literature that may not have had my best interests in heart. Prior to online trading, I never even considered visiting sec.gov, EVER. Now I have it bookmarked and visit it every week.

9. How much experience do you have trading or investing in the following products (None, 12 months, 1-2 years, 2-5 years, 5+ years):
Stocks : 5+ Years
Bonds : None
Options : None
Mutual Funds : None
ETFs : 5+ Years
Futures : None
Cryptocurrencies : 2-5 Years
Commodities : None
ClosedEnd Funds : None
Money Market Funds : None
Variable Insurance Products : None
Business Development Companies : None
Unit Investment Trusts : None

10. What is your understanding, if any, of the circumstances under which trading or investing in your account can be suspended or restricted?
I know it must be buried under thousands of lines of fine print that is accessible by a microscopic link in the bottom of a webpage, but I couldn't tell you by memory

11. What else would you like us to know positive or negative - about your experience with online trading and investing?
STOP. BLAMING. RETAIL. INVESTORS. Hedge fund managers flying left and right in planes across the globe, conducting tens of millions of dollars in transactions but MY thousand dollar investment requires attention and oversight. Come on now.