Subject: File No. S7-10-21
From: Gideon
Affiliation: Software Engineer

September 14, 2021

1. Do you have one or more online trading or investment accounts?
Yes, I have one or more accounts that I access online, either using a computer or a mobile app but I also access the account(s) in other ways (e.g., by calling or visiting in person).

2. If your response to Question 1 is Yes, do you think you would trade or invest if you could not do so online using a computer or using a mobile app?
Yes

3. On average, how often do you access your online account?
Once to a few times per month

4. On average, how often are trades made in your online account, whether by you or someone else?
Less often than once a month.

5. If you access your account online, did you have the account first, and only began to access it electronically later? Or did you open the account with the idea that you would access it electronically immediately?
I had a pre-existing account and downloaded an app or visited a website to access my account

6. My goals for trading or investing in my online account are (check all that apply):
Save and grow my money for medium- to long-term goals

7. What would you like us to know about your experience with the features of your online trading or investment platform? (Examples of features are: social networking tools games, streaks, or contests with prizes points, badges, and leaderboards notifications celebrations for trading visual cues, like changing colors ideas presented at order placement or other curated lists or features subscription and membership tiers or chatbots.)
Uh, my broker doesnt do this, I have a normal account I can see statistics and can see background info about the company I invest in thats it

8. If you were trading or investing prior to using an online account, how have your investing and trading behaviors changed since you started using your online account? (For example, the amount of money you have invested, your interest in learning about investing and saving for retirement, the amount of time you have spent trading, your knowledge of financial products, the number of trades you have made, the amount of money you have made in trading, your knowledge of the markets, the number of different types of financial products you have traded, or your use of margin.)
I dont do margin and am also somewhat limited to make use of options since Im foreign. My behavior never changed, however I did experience some weird grows in prices in the past that were detached from what I wanted as an end goal (read: price dropped on positive news and I saw spikes of puts everywhere for no sane reason)

For those moments I skipped the online hype and choose to hold, this is my future money, not a game, I have a life/job as well.

9. How much experience do you have trading or investing in the following products (None, 12 months, 1-2 years, 2-5 years, 5+ years):
Stocks : 1-2 Years
Bonds : 2-5 Years
Options : None
Mutual Funds : None
ETFs : None
Futures : None
Cryptocurrencies : None
Commodities : None
ClosedEnd Funds : None
Money Market Funds : None
Variable Insurance Products : None
Business Development Companies : None
Unit Investment Trusts : None

10. What is your understanding, if any, of the circumstances under which trading or investing in your account can be suspended or restricted?
None. I expect it to always work and the market is open when I desire to buy or sell something.

11. What else would you like us to know positive or negative - about your experience with online trading and investing?
I want to be honest with you and hope you can sort the mess out. I dont think online trading is bad, but did gain some insanity knowledge along the way about the inner workings of the US market with their high frequency trading and PFOF that second being illegal from where I come from. Dark pool trading has a reason, but I guess is abused by the lack of transparency, so maybe also find a solution for this to make it all MORE transparant. I have the feeling some stocks are dangerously overshorted and yet media owned directly of indirectly by WS money tells you otherwise only to see the price spike the day after and total silence on the news about it.

Knowing that I fill in my deep concerns with you, a regulatory organ, I hope that you solve this. Markets arent gamified by apps available to retail traders, they are gamified by the larger institutions that take advantage of the lack of both oversight and transparency in my humble opinion.

Investing outside the US: pretty ok and straight forward/happy.