Subject: File No. S7-10-21
From: Anonymous

September 10, 2021

1. Do you have one or more online trading or investment accounts?
Yes, I have one or more accounts that I access both online using a computer and using a mobile app.

2. If your response to Question 1 is Yes, do you think you would trade or invest if you could not do so online using a computer or using a mobile app?
Yes

3. On average, how often do you access your online account?
Once to a few times a week

4. On average, how often are trades made in your online account, whether by you or someone else?
Less often than once a month.

5. If you access your account online, did you have the account first, and only began to access it electronically later? Or did you open the account with the idea that you would access it electronically immediately?
I had a pre-existing account and downloaded an app or visited a website to access my account

6. My goals for trading or investing in my online account are (check all that apply):
Save and grow my money for medium- to long-term goals

7. What would you like us to know about your experience with the features of your online trading or investment platform? (Examples of features are: social networking tools games, streaks, or contests with prizes points, badges, and leaderboards notifications celebrations for trading visual cues, like changing colors ideas presented at order placement or other curated lists or features subscription and membership tiers or chatbots.)
They are fine. I want them to be used and optimized for investments and trading, nothing else.

8. If you were trading or investing prior to using an online account, how have your investing and trading behaviors changed since you started using your online account? (For example, the amount of money you have invested, your interest in learning about investing and saving for retirement, the amount of time you have spent trading, your knowledge of financial products, the number of trades you have made, the amount of money you have made in trading, your knowledge of the markets, the number of different types of financial products you have traded, or your use of margin.)
I relied more on managed accounts.

9. How much experience do you have trading or investing in the following products (None, 12 months, 1-2 years, 2-5 years, 5+ years):
Stocks : 2-5 Years
Bonds :
Options :
Mutual Funds : 5+ Years
ETFs :
Futures :
Cryptocurrencies :
Commodities :
ClosedEnd Funds :
Money Market Funds :
Variable Insurance Products :
Business Development Companies :
Unit Investment Trusts :

10. What is your understanding, if any, of the circumstances under which trading or investing in your account can be suspended or restricted?
I believe trading can be halted on my account due to technical reasons or due to identity issues (potential identity theft).

11. What else would you like us to know positive or negative - about your experience with online trading and investing?
Online trading has worked well for me at places like Vanguard. I do question the legality of the halt in trading for retail investors from platforms such as Robinhood during the GME situation. I worry about the platform having more control then they should with little to no repercussions to their actions.