Subject: File No. S7-10-21
From: Jason Hardon

August 31, 2021

1. Do you have one or more online trading or investment accounts?
Yes, I have one or more accounts that I access both online using a computer and using a mobile app.

2. If your response to Question 1 is Yes, do you think you would trade or invest if you could not do so online using a computer or using a mobile app?
Yes

3. On average, how often do you access your online account?
Daily/more than once a day

4. On average, how often are trades made in your online account, whether by you or someone else?
Less often than once a month.

5. If you access your account online, did you have the account first, and only began to access it electronically later? Or did you open the account with the idea that you would access it electronically immediately?
I downloaded an app or visited a website first, and then opened up an account with the company

6. My goals for trading or investing in my online account are (check all that apply):
Save and grow my money for short-term goals (in the next year or two)
Save and grow my money for medium- to long-term goals
Have fun

7. What would you like us to know about your experience with the features of your online trading or investment platform? (Examples of features are: social networking tools games, streaks, or contests with prizes points, badges, and leaderboards notifications celebrations for trading visual cues, like changing colors ideas presented at order placement or other curated lists or features subscription and membership tiers or chatbots.)
I had a bad experience with Robinhood in January. They stopped me from buying GameStop stock

8. If you were trading or investing prior to using an online account, how have your investing and trading behaviors changed since you started using your online account? (For example, the amount of money you have invested, your interest in learning about investing and saving for retirement, the amount of time you have spent trading, your knowledge of financial products, the number of trades you have made, the amount of money you have made in trading, your knowledge of the markets, the number of different types of financial products you have traded, or your use of margin.)
Before I let professional money managers take care of my investments. Now I educate myself read more about individual companies stocks that I want to invest in as well as researching investment strategies

9. How much experience do you have trading or investing in the following products (None, 12 months, 1-2 years, 2-5 years, 5+ years):
Stocks : 1-2 Years
Bonds : 1-2 Years
Options : None
Mutual Funds : 2-5 Years
ETFs : Less Than 12 Months
Futures : None
Cryptocurrencies : 1-2 Years
Commodities : None
ClosedEnd Funds : None
Money Market Funds : None
Variable Insurance Products : None
Business Development Companies : None
Unit Investment Trusts : None

10. What is your understanding, if any, of the circumstances under which trading or investing in your account can be suspended or restricted?
I understand if youre over leveraged on a margin account you cant cover your bad options investment, that youre other stocks can be liquidated in order to cover, like a bad PUTs bet in options. Like Melvin or Citadel for example. They made a bad bet on GameStop if they cant cover their short positions, other items in their portfolio should be liquidated via margin call. Whats fair for retail should be whats fair for Hedge funds. not a separate set of rules

11. What else would you like us to know positive or negative - about your experience with online trading and investing?
Robin Hood also freezes when you can or cant buy cryptocurrency. Its happened to me quite often when they are down for server maintenance I either cant buy or sell. I dont think its right. Robinhood should get penalties that are equal to or greater than the amount of profits they make from breaking securities laws. The same for Reg Sho avoiding Hedgefunds. Either they pay a penalty that is equal to or greater than the profits they rake in. They will only continue to do illegal things in the market place. For example, naked short selling is already illegal to do in many other countries around the world because they realize the global systemic risk is poses. Yet Hedge funds like Citadel, Melvin Capital, Point 72, Virtu Susquehanna, continue to put the American financial markets at risk by using loopholes to avoid Reg Sho rules. Like offshoring derivative risks to other countries.