Subject: File No. S7-10-21
From: Joel Hluszko
Affiliation: Director, Technology Services

August 31, 2021

1. Do you have one or more online trading or investment accounts?
Yes, I have one or more accounts that I access both online using a computer and using a mobile app.

2. If your response to Question 1 is Yes, do you think you would trade or invest if you could not do so online using a computer or using a mobile app?
No

3. On average, how often do you access your online account?
Daily/more than once a day

4. On average, how often are trades made in your online account, whether by you or someone else?
Once to a few times a week.

5. If you access your account online, did you have the account first, and only began to access it electronically later? Or did you open the account with the idea that you would access it electronically immediately?
I downloaded an app or visited a website first, and then opened up an account with the company

6. My goals for trading or investing in my online account are (check all that apply):
Save and grow my money for short-term goals (in the next year or two)
Save and grow my money for medium- to long-term goals
Have fun

7. What would you like us to know about your experience with the features of your online trading or investment platform? (Examples of features are: social networking tools games, streaks, or contests with prizes points, badges, and leaderboards notifications celebrations for trading visual cues, like changing colors ideas presented at order placement or other curated lists or features subscription and membership tiers or chatbots.)
Payment for order flow should be banned in the USA the way it is in other countries. Dark pool use should be limited to 10,000 share lots or more, all other lots should be on lit exchanges with no obfuscation. Visual cues should be restricted to charts and other data-centric information. Turning an app into a gambling-like experience (gamification) should be banned.

8. If you were trading or investing prior to using an online account, how have your investing and trading behaviors changed since you started using your online account? (For example, the amount of money you have invested, your interest in learning about investing and saving for retirement, the amount of time you have spent trading, your knowledge of financial products, the number of trades you have made, the amount of money you have made in trading, your knowledge of the markets, the number of different types of financial products you have traded, or your use of margin.)
My knowledge and approach has changed drastically since beginning to invest online. I feel more involved and in control of my financial future.

9. How much experience do you have trading or investing in the following products (None, 12 months, 1-2 years, 2-5 years, 5+ years):
Stocks : 1-2 Years
Bonds : None
Options : 1-2 Years
Mutual Funds : 5+ Years
ETFs : None
Futures : 1-2 Years
Cryptocurrencies : Less Than 12 Months
Commodities : 1-2 Years
ClosedEnd Funds : None
Money Market Funds : None
Variable Insurance Products : None
Business Development Companies : None
Unit Investment Trusts : None

10. What is your understanding, if any, of the circumstances under which trading or investing in your account can be suspended or restricted?
Other than regulatory halts or margin misses I dont think there should be any interruptions to my ability to trade.

11. What else would you like us to know positive or negative - about your experience with online trading and investing?
Payment for order flow allows hedge funds unfair advantage. They are cheating by front running trades and ripping off investors. Running retail buy orders to dark pools and routing sell orders to lit markets puts unfair sell pressure on securities and further cheats the retail investor. These practices must stop immediately.