Subject: File No. S7-10-21
From: Angela Saucedo

August 30, 2021

1. Do you have one or more online trading or investment accounts?
Yes, I have one or more accounts that I access both online using a computer and using a mobile app.

2. If your response to Question 1 is Yes, do you think you would trade or invest if you could not do so online using a computer or using a mobile app?
No

3. On average, how often do you access your online account?
Daily/more than once a day

4. On average, how often are trades made in your online account, whether by you or someone else?
Once to a few times a week.

5. If you access your account online, did you have the account first, and only began to access it electronically later? Or did you open the account with the idea that you would access it electronically immediately?
I had a pre-existing account and downloaded an app or visited a website to access my account

6. My goals for trading or investing in my online account are (check all that apply):
Save and grow my money for short-term goals (in the next year or two)

7. What would you like us to know about your experience with the features of your online trading or investment platform? (Examples of features are: social networking tools games, streaks, or contests with prizes points, badges, and leaderboards notifications celebrations for trading visual cues, like changing colors ideas presented at order placement or other curated lists or features subscription and membership tiers or chatbots.)
Different brokerages offer different options and research therefore making some trades more difficult, since it may not be current market action. Various platforms have different EOD pricing and gets settled later. Upon opening an account buttons are not easily accessible to change options like delays etc. I have 2 accounts and prefer one that is more in line with real trading terminology and indicators. it helps me to better understand the overall market and language used when researching social media etc.

8. If you were trading or investing prior to using an online account, how have your investing and trading behaviors changed since you started using your online account? (For example, the amount of money you have invested, your interest in learning about investing and saving for retirement, the amount of time you have spent trading, your knowledge of financial products, the number of trades you have made, the amount of money you have made in trading, your knowledge of the markets, the number of different types of financial products you have traded, or your use of margin.)
N/A

9. How much experience do you have trading or investing in the following products (None, 12 months, 1-2 years, 2-5 years, 5+ years):
Stocks : Less Than 12 Months
Bonds : None
Options : None
Mutual Funds : 5+ Years
ETFs : None
Futures : None
Cryptocurrencies : Less Than 12 Months
Commodities : None
ClosedEnd Funds : None
Money Market Funds : 5+ Years
Variable Insurance Products : 5+ Years
Business Development Companies : None
Unit Investment Trusts :

10. What is your understanding, if any, of the circumstances under which trading or investing in your account can be suspended or restricted?

11. What else would you like us to know positive or negative - about your experience with online trading and investing?
The issue of PFOF needs be addressed, along with better overall transparency. Dark pools have a function BUT where is the open documentation that guarantees that my retail/market order is not being used? Though there are regulations in place- FTD fines seem irrelevant since the monies made outweighs the cost of fines. Multiple companies have the same owner though each profit from anothers success and/or shortcomings. It appears that throughout the market there exists conflicts of interest.
Overall transparency is lacking, as their is an imbalance of information being shared to the retail investor vs large corporations.