August 30, 2021
1. Do you have one or more online trading or investment accounts?
Yes, I have one or more accounts that I access both online using a computer and using a mobile app.
2. If your response to Question 1 is Yes, do you think you would trade or invest if you could not do so online using a computer or using a mobile app?
No
3. On average, how often do you access your online account?
Daily/more than once a day
4. On average, how often are trades made in your online account, whether by you or someone else?
Once to a few times a week.
5. If you access your account online, did you have the account first, and only began to access it electronically later? Or did you open the account with the idea that you would access it electronically immediately?
I downloaded an app or visited a website first, and then opened up an account with the company
6. My goals for trading or investing in my online account are (check all that apply):
Save and grow my money for medium- to long-term goals
7. What would you like us to know about your experience with the features of your online trading or investment platform? (Examples of features are: social networking tools games, streaks, or contests with prizes points, badges, and leaderboards notifications celebrations for trading visual cues, like changing colors ideas presented at order placement or other curated lists or features subscription and membership tiers or chatbots.)
I prefer to use an app vs website because its just easier and more convenient, but some of the apps Ive used with different trading accounts (Ive used Robinhood, Scottrade RIP, TD Ameritrade, and now Fidelity) dont have full access or feature vs their websites. I really like when apps have been user friendly and have a good design layout. Easy to navigate. However, I also really like how much extra information and need fidelity specifically gives me. I like that fidelity also utilizes a general public sentiment rating, which I dont think Ive seen on any other platform.
8. If you were trading or investing prior to using an online account, how have your investing and trading behaviors changed since you started using your online account? (For example, the amount of money you have invested, your interest in learning about investing and saving for retirement, the amount of time you have spent trading, your knowledge of financial products, the number of trades you have made, the amount of money you have made in trading, your knowledge of the markets, the number of different types of financial products you have traded, or your use of margin.)
N/A
9. How much experience do you have trading or investing in the following products (None, 12 months, 1-2 years, 2-5 years, 5+ years):
Stocks : 5+ Years
Bonds : Less Than 12 Months
Options : None
Mutual Funds : None
ETFs : None
Futures : None
Cryptocurrencies : 1-2 Years
Commodities : None
ClosedEnd Funds : None
Money Market Funds : None
Variable Insurance Products : None
Business Development Companies : None
Unit Investment Trusts : None
10. What is your understanding, if any, of the circumstances under which trading or investing in your account can be suspended or restricted?
Fraud, good faith violations, freeriding, cash liquidation violations
11. What else would you like us to know positive or negative - about your experience with online trading and investing?
PFOF should be illegal. It is illegal in most markets around the world, it should be illegal here as well. It unfairly allows market makers to control prices and collect revenue that isnt due to them. I have really like the ease and accessibility of online trading. I feel like it has opened up a whole new world of investing to millions of people and it is revolutionizing the financial industry. I think it is also allowing millions of people to uncover a lot of unethical and illegal activity that is going on behind the scenes. I would like more openness and transparency from hedge funds/market makers. They deal with trillions of dollars worth of peoples money, and when they are playing at that level with that many peoples lives, they should be required to be totally transparent about their activity and how they utilize funds.