Subject: File No. S7-10-21
From: Concerned Investor

August 29, 2021

1. Do you have one or more online trading or investment accounts?
Yes, I have one or more accounts that I access both online using a computer and using a mobile app.

2. If your response to Question 1 is Yes, do you think you would trade or invest if you could not do so online using a computer or using a mobile app?
No

3. On average, how often do you access your online account?
Daily/more than once a day

4. On average, how often are trades made in your online account, whether by you or someone else?
Daily/more than once a day.

5. If you access your account online, did you have the account first, and only began to access it electronically later? Or did you open the account with the idea that you would access it electronically immediately?
I downloaded an app or visited a website first, and then opened up an account with the company

6. My goals for trading or investing in my online account are (check all that apply):
Save and grow my money for medium- to long-term goals

7. What would you like us to know about your experience with the features of your online trading or investment platform? (Examples of features are: social networking tools games, streaks, or contests with prizes points, badges, and leaderboards notifications celebrations for trading visual cues, like changing colors ideas presented at order placement or other curated lists or features subscription and membership tiers or chatbots.)
The online trading platforms offer retail a opportunity to be in control of trades, discuss with others and expose the fakes.

8. If you were trading or investing prior to using an online account, how have your investing and trading behaviors changed since you started using your online account? (For example, the amount of money you have invested, your interest in learning about investing and saving for retirement, the amount of time you have spent trading, your knowledge of financial products, the number of trades you have made, the amount of money you have made in trading, your knowledge of the markets, the number of different types of financial products you have traded, or your use of margin.)
I dont have to rely on someone elses advice and can make and own my purchase and sell decisions. Im the only one to blame and theres no discussion with someone whos interests my be different than mine because they are pumping a stock for someone else. Info should be transparent which it isnt for the individual trader.

9. How much experience do you have trading or investing in the following products (None, 12 months, 1-2 years, 2-5 years, 5+ years):
Stocks : 1-2 Years
Bonds : Less Than 12 Months
Options : 1-2 Years
Mutual Funds : Less Than 12 Months
ETFs : Less Than 12 Months
Futures : Less Than 12 Months
Cryptocurrencies : 1-2 Years
Commodities : 1-2 Years
ClosedEnd Funds : Less Than 12 Months
Money Market Funds : Less Than 12 Months
Variable Insurance Products : Less Than 12 Months
Business Development Companies : Less Than 12 Months
Unit Investment Trusts : Less Than 12 Months

10. What is your understanding, if any, of the circumstances under which trading or investing in your account can be suspended or restricted?
Violating day trading rules margin accounts are the biggest. Trading with unsettled funds before the T-2 settlement. Giving financial advice to others or passing false information to get others to buy or sell a stock.

11. What else would you like us to know positive or negative - about your experience with online trading and investing?
I love trading online, my 60 yr old Aunt taught me to trade in the 90s and her knowledge about dark pools and shorted data is nothing because she relied on her broker and the newspaper/TV. She was trading in an unfair and uneducated position her entire life. People should be more in control of their money and not just have faith their broker is investing in their best interests. PFOF is a problem if retail on online forums are not getting the best executed price. PFOF system is rigged and costs retail millions every year. Orders should be routed directly to the exchange not middle men to take their cut. Dark pools should be transparent and regulated if not there will always be manipulative practices. A free and fair transparent market is imperative to the US financial system. Changes need to be made or the individual investor over time will stop feeding the wealthy with hard earned money. HF, Market makers and investing firms all have idea dinnersand discussions about stocks which is totally legal. They get news before the individual trader and act on it using it against the individual trader. Yet discussing trades on social media is collusion. Yet politicians are allowed to trade using insider information. The system is rigged against the average investor and something needs to be done. The trading environment is changing because of individual investors and social media. The individual investor is more educated than in the past because of online programs and manipulation in the market will no longer go unnoticed.