Subject: File No. S7-10-21
From: Florian Rhyn

August 28, 2021

1. Do you have one or more online trading or investment accounts?
Yes, I have one or more accounts that I access online, either using a computer or a mobile app but I also access the account(s) in other ways (e.g., by calling or visiting in person).

2. If your response to Question 1 is Yes, do you think you would trade or invest if you could not do so online using a computer or using a mobile app?
No

3. On average, how often do you access your online account?
Daily/more than once a day

4. On average, how often are trades made in your online account, whether by you or someone else?
Less often than once a month.

5. If you access your account online, did you have the account first, and only began to access it electronically later? Or did you open the account with the idea that you would access it electronically immediately?
I had a pre-existing account and downloaded an app or visited a website to access my account

6. My goals for trading or investing in my online account are (check all that apply):
Save and grow my money for medium- to long-term goals

7. What would you like us to know about your experience with the features of your online trading or investment platform? (Examples of features are: social networking tools games, streaks, or contests with prizes points, badges, and leaderboards notifications celebrations for trading visual cues, like changing colors ideas presented at order placement or other curated lists or features subscription and membership tiers or chatbots.)
My app (TD, Think or Swim) is highly professional. In person support chat and phone calls. Displays my orders in text form to review orders and risks.

8. If you were trading or investing prior to using an online account, how have your investing and trading behaviors changed since you started using your online account? (For example, the amount of money you have invested, your interest in learning about investing and saving for retirement, the amount of time you have spent trading, your knowledge of financial products, the number of trades you have made, the amount of money you have made in trading, your knowledge of the markets, the number of different types of financial products you have traded, or your use of margin.)

9. How much experience do you have trading or investing in the following products (None, 12 months, 1-2 years, 2-5 years, 5+ years):
Stocks : 5+ Years
Bonds : None
Options : 1-2 Years
Mutual Funds : None
ETFs : 5+ Years
Futures : None
Cryptocurrencies : 2-5 Years
Commodities : None
ClosedEnd Funds : None
Money Market Funds : None
Variable Insurance Products : None
Business Development Companies : None
Unit Investment Trusts : None

10. What is your understanding, if any, of the circumstances under which trading or investing in your account can be suspended or restricted?
None

11. What else would you like us to know positive or negative - about your experience with online trading and investing?
As a millennial it is infuriating that the SEC is trying to protect us from gamification when it really isn't an issue. We grew up online, we understand the risks we take and we take risks because we don't have much to lose. I made 700% gains in the last three years and now that I finally have a substantial amount of money, I start doing real risk management. But please protect us from actual risks like naked shorting, phantom shares and stop the FTDs that are sometimes not delivered for months. Make sure the SEC, DTCC, etc. aren't used as a career step. Make sure hedge funds can't be market makers at the same time. Make sure hedge funds and banks can't leverage 10x and more. Make sure there are only as many shares as there should be. More than 100% shorted stocks shouldn't exist. Make sure that all shares are routed via lit markets. Gamification is NOT an issue and is most likely a narrative that is pushed by hedge funds to shed a negative light on retail.