Subject: File No. S7-10-21
From: Mike
Affiliation: Chartered Surveyor CEO

August 28, 2021

1. Do you have one or more online trading or investment accounts?
Yes, I have one or more accounts that I access both online using a computer and using a mobile app.

2. If your response to Question 1 is Yes, do you think you would trade or invest if you could not do so online using a computer or using a mobile app?
Yes

3. On average, how often do you access your online account?
Daily/more than once a day

4. On average, how often are trades made in your online account, whether by you or someone else?
Once to a few times a week.

5. If you access your account online, did you have the account first, and only began to access it electronically later? Or did you open the account with the idea that you would access it electronically immediately?
I had a pre-existing account and downloaded an app or visited a website to access my account

6. My goals for trading or investing in my online account are (check all that apply):
Save and grow my money for medium- to long-term goals

7. What would you like us to know about your experience with the features of your online trading or investment platform? (Examples of features are: social networking tools games, streaks, or contests with prizes points, badges, and leaderboards notifications celebrations for trading visual cues, like changing colors ideas presented at order placement or other curated lists or features subscription and membership tiers or chatbots.)
They keep changing their terms and conditions

8. If you were trading or investing prior to using an online account, how have your investing and trading behaviors changed since you started using your online account? (For example, the amount of money you have invested, your interest in learning about investing and saving for retirement, the amount of time you have spent trading, your knowledge of financial products, the number of trades you have made, the amount of money you have made in trading, your knowledge of the markets, the number of different types of financial products you have traded, or your use of margin.)
Prior to the online investing. Shares could only be bought in whole numbers. Online investing started the fractional share purchasing. Also, Ive learned that online investing isnt fair and equitable to the retail investor. We are simply pawns to the Market Marker and Hedge Funds. The American system has systemic crime running through the whole system

9. How much experience do you have trading or investing in the following products (None, 12 months, 1-2 years, 2-5 years, 5+ years):
Stocks : 5+ Years
Bonds : None
Options : None
Mutual Funds : None
ETFs : None
Futures : None
Cryptocurrencies : Less Than 12 Months
Commodities : None
ClosedEnd Funds : None
Money Market Funds : None
Variable Insurance Products : None
Business Development Companies : None
Unit Investment Trusts : None

10. What is your understanding, if any, of the circumstances under which trading or investing in your account can be suspended or restricted?
I understand that all terms and conditions have changed in share trading to an extent that these companies can halt trading at will and blame retail investors for criminal activities undertaken by hedge funds and market makers. I also have learned that the SEC looks the other way as they dont like to do their jobs or they wont get the golden handshake employment offer from the hedge funds when they leave the SEC. it appears in Wallstreet crime not only pays but is rewarded

11. What else would you like us to know positive or negative - about your experience with online trading and investing?
The USA share dealing industry is playing with loaded dice. Crime is rife and goes unpunished. No other country operates such a criminal system. My days of trading in American stock market are coming to an end. I believe the youth of today will steer clear of investing in the American stock market as the hedge funds control the whole system. Its a shame but if the SEC dont do their jobs and penalties arent enforced, prison sentences handed out then wallstreet will be known as toxic trading centre throughout the world.