August 28, 2021
1. Do you have one or more online trading or investment accounts?
Yes, I have one or more accounts that I access both online using a computer and using a mobile app.
2. If your response to Question 1 is Yes, do you think you would trade or invest if you could not do so online using a computer or using a mobile app?
No
3. On average, how often do you access your online account?
Less often than once a month
4. On average, how often are trades made in your online account, whether by you or someone else?
Less often than once a month.
5. If you access your account online, did you have the account first, and only began to access it electronically later? Or did you open the account with the idea that you would access it electronically immediately?
I downloaded an app or visited a website first, and then opened up an account with the company
6. My goals for trading or investing in my online account are (check all that apply):
Save and grow my money for medium- to long-term goals
Have fun
7. What would you like us to know about your experience with the features of your online trading or investment platform? (Examples of features are: social networking tools games, streaks, or contests with prizes points, badges, and leaderboards notifications celebrations for trading visual cues, like changing colors ideas presented at order placement or other curated lists or features subscription and membership tiers or chatbots.)
I feel that it's difficult to track how much individual purchased lots have increased since time of purchase, because the only change in value numbers in website/app are based on the sum of all my lot's principals. Whenever I deposit money and purchase more of an Index fund, my displayed percentage returns drop due to a constant increase in principal and market value. I feel to track how my individual lots are doing I need to track my transactions in an private excel sheet where I would really prefer to see this in the website/app(Schwab). I suppose this is a lack of feature.
8. If you were trading or investing prior to using an online account, how have your investing and trading behaviors changed since you started using your online account? (For example, the amount of money you have invested, your interest in learning about investing and saving for retirement, the amount of time you have spent trading, your knowledge of financial products, the number of trades you have made, the amount of money you have made in trading, your knowledge of the markets, the number of different types of financial products you have traded, or your use of margin.)
N/A
9. How much experience do you have trading or investing in the following products (None, 12 months, 1-2 years, 2-5 years, 5+ years):
Stocks : Less Than 12 Months
Bonds : None
Options : None
Mutual Funds : None
ETFs : 2-5 Years
Futures : None
Cryptocurrencies : None
Commodities : None
ClosedEnd Funds : None
Money Market Funds : None
Variable Insurance Products : None
Business Development Companies : None
Unit Investment Trusts : None
10. What is your understanding, if any, of the circumstances under which trading or investing in your account can be suspended or restricted?
If I sell assets and use that money to purchase other assets within a small enough time frame, there's some kind of 'good faith violation' where the broker doesn't like my trades. I don't have a margin account, but there's some day trading rules imposed by the broker for people who day trade. I'm not sure about the specifics and I tend to avoid these situations because it sounds scary.
11. What else would you like us to know positive or negative - about your experience with online trading and investing?
I have no idea who Plaid thinks they are, if I understand it they literally just ask you for your banking account login information. I steer clear of that. But on an additional note, large financial entities routinely over leverage themselves and crash the global markets every couple of years. Financial crime is hard to see because there's no dead bodies or broken windows. And the largest criminals always get off scot free with no consequences. Gigantic firms with 'plausible deniability of wrongdoing' should be regulated out of existence so their TRSs and CDOs can't explode and destroy the global economy.