Subject: File No. S7-10-21
From: Clemente Flores

August 27, 2021

1. Do you have one or more online trading or investment accounts?
Yes, I have one or more accounts that I access both online using a computer and using a mobile app.

2. If your response to Question 1 is Yes, do you think you would trade or invest if you could not do so online using a computer or using a mobile app?
No

3. On average, how often do you access your online account?
Daily/more than once a day

4. On average, how often are trades made in your online account, whether by you or someone else?
Once to a few times a week.

5. If you access your account online, did you have the account first, and only began to access it electronically later? Or did you open the account with the idea that you would access it electronically immediately?
I downloaded an app or visited a website first, and then opened up an account with the company

6. My goals for trading or investing in my online account are (check all that apply):
Save and grow my money for medium- to long-term goals

7. What would you like us to know about your experience with the features of your online trading or investment platform? (Examples of features are: social networking tools games, streaks, or contests with prizes points, badges, and leaderboards notifications celebrations for trading visual cues, like changing colors ideas presented at order placement or other curated lists or features subscription and membership tiers or chatbots.)
I generally do not pay much attention to the features mentioned on your examples. The feature I am most interested in is fractional shares because that allows me to buy in to some of the more expensive ( and for me otherwise unreachable) stocks. I also like zero commissions. I understand PFOF is controversial and is the reason for zero commissions. I dont feel Im qualified to rate it positively or negatively. Suffice it to say that without PFOF I would have to pay commissions so six of one half dozen of another.

8. If you were trading or investing prior to using an online account, how have your investing and trading behaviors changed since you started using your online account? (For example, the amount of money you have invested, your interest in learning about investing and saving for retirement, the amount of time you have spent trading, your knowledge of financial products, the number of trades you have made, the amount of money you have made in trading, your knowledge of the markets, the number of different types of financial products you have traded, or your use of margin.)
Not applicable

9. How much experience do you have trading or investing in the following products (None, 12 months, 1-2 years, 2-5 years, 5+ years):
Stocks : Less Than 12 Months
Bonds : None
Options : None
Mutual Funds : None
ETFs : Less Than 12 Months
Futures : None
Cryptocurrencies : Less Than 12 Months
Commodities : None
ClosedEnd Funds : None
Money Market Funds : None
Variable Insurance Products : None
Business Development Companies : None
Unit Investment Trusts : None

10. What is your understanding, if any, of the circumstances under which trading or investing in your account can be suspended or restricted?
I am not familiar with any circumstances that would warrant suspension. Perhaps day trading. But I am not a day trader.

11. What else would you like us to know positive or negative - about your experience with online trading and investing?
Again on the positive side I love buying fractional shares from the higher priced stocks with hopes of eventually getting full shares while profiting along the way. I also like zero commissions. Having less than 3 months experience I can say at this point it has been a positive venture.