Subject: File No. S7-10-21
From: Andrew Chambers

August 27, 2021

1. Do you have one or more online trading or investment accounts?
Yes, I have one or more accounts that I access both online using a computer and using a mobile app.

2. If your response to Question 1 is Yes, do you think you would trade or invest if you could not do so online using a computer or using a mobile app?
No

3. On average, how often do you access your online account?
Once to a few times a week

4. On average, how often are trades made in your online account, whether by you or someone else?
Once to a few times a week.

5. If you access your account online, did you have the account first, and only began to access it electronically later? Or did you open the account with the idea that you would access it electronically immediately?
I downloaded an app or visited a website first, and then opened up an account with the company

6. My goals for trading or investing in my online account are (check all that apply):
Save and grow my money for short-term goals (in the next year or two)
Save and grow my money for medium- to long-term goals
Have fun

7. What would you like us to know about your experience with the features of your online trading or investment platform? (Examples of features are: social networking tools games, streaks, or contests with prizes points, badges, and leaderboards notifications celebrations for trading visual cues, like changing colors ideas presented at order placement or other curated lists or features subscription and membership tiers or chatbots.)
Features are fine. They are neither motivating, demotivating, nor do they onfluence what I purchase. The so called gamification of trading apps is not a deciding factor for me personally.

8. If you were trading or investing prior to using an online account, how have your investing and trading behaviors changed since you started using your online account? (For example, the amount of money you have invested, your interest in learning about investing and saving for retirement, the amount of time you have spent trading, your knowledge of financial products, the number of trades you have made, the amount of money you have made in trading, your knowledge of the markets, the number of different types of financial products you have traded, or your use of margin.)

9. How much experience do you have trading or investing in the following products (None, 12 months, 1-2 years, 2-5 years, 5+ years):
Stocks : 2-5 Years
Bonds : 1-2 Years
Options : 2-5 Years
Mutual Funds : 2-5 Years
ETFs : 2-5 Years
Futures : None
Cryptocurrencies : 2-5 Years
Commodities : None
ClosedEnd Funds : 1-2 Years
Money Market Funds : 2-5 Years
Variable Insurance Products : None
Business Development Companies : 1-2 Years
Unit Investment Trusts : None

10. What is your understanding, if any, of the circumstances under which trading or investing in your account can be suspended or restricted?
There are several rules in place such as day trading status needing 25k or more, wash sales, etc. Investors should understand these more clearly before buying and selling on apps.

11. What else would you like us to know positive or negative - about your experience with online trading and investing?
Robinhood shut down buying certain stocks. While this is within their user agreement I personally felt this was very dishonest. Additionally retail traders in general are constantly being let down financially by our current market system. Hedge funds and market makers route orders, naked short, and manipulate the market to abuse and make money of of retail investors. The SEC and other government agencies need to step in to protect retail investors. The market no longer represents values of companies, but instead adds yhe the disparity of income allowing the wealthybto retain their wealth by abusing impoverished individuals and middle class. I am beginning to lose faith in the american investing system.