Subject: File No. S7-10-21
From: Eric Wade

August 27, 2021

1. Do you have one or more online trading or investment accounts?
Yes, I have one or more accounts that I access online using a computer.

2. If your response to Question 1 is Yes, do you think you would trade or invest if you could not do so online using a computer or using a mobile app?
No

3. On average, how often do you access your online account?
Daily/more than once a day

4. On average, how often are trades made in your online account, whether by you or someone else?
Once to a few times a week.

5. If you access your account online, did you have the account first, and only began to access it electronically later? Or did you open the account with the idea that you would access it electronically immediately?
I had a pre-existing account and downloaded an app or visited a website to access my account

6. My goals for trading or investing in my online account are (check all that apply):
Save and grow my money for medium- to long-term goals
Have fun
Other
If Other, Explain:
I want to transform my family's future, but am unable to at this time due to extreme racketeering going on in Wall Street between ill intended hedge funds/market makers.

7. What would you like us to know about your experience with the features of your online trading or investment platform? (Examples of features are: social networking tools games, streaks, or contests with prizes points, badges, and leaderboards notifications celebrations for trading visual cues, like changing colors ideas presented at order placement or other curated lists or features subscription and membership tiers or chatbots.)
Level the playing field. For far too long has the 1% stolen from the 99 thru illegal means. The current situation will hopefully wake up the government and change for the better, but lifetime government officials need to be rid of in order to move forward. Super PACs, pack and other lobbyist need to be rid of. The whole system is corrupt including the SEC, DTC, Cede co, and so many others.

8. If you were trading or investing prior to using an online account, how have your investing and trading behaviors changed since you started using your online account? (For example, the amount of money you have invested, your interest in learning about investing and saving for retirement, the amount of time you have spent trading, your knowledge of financial products, the number of trades you have made, the amount of money you have made in trading, your knowledge of the markets, the number of different types of financial products you have traded, or your use of margin.)
N/A

9. How much experience do you have trading or investing in the following products (None, 12 months, 1-2 years, 2-5 years, 5+ years):
Stocks :
Bonds : Less Than 12 Months
Options : 1-2 Years
Mutual Funds : 2-5 Years
ETFs : Less Than 12 Months
Futures : None
Cryptocurrencies : Less Than 12 Months
Commodities : None
ClosedEnd Funds : None
Money Market Funds : None
Variable Insurance Products : None
Business Development Companies : None
Unit Investment Trusts : None

10. What is your understanding, if any, of the circumstances under which trading or investing in your account can be suspended or restricted?
Get rid of payment for order flow, it's not working they way it was ever intended.

11. What else would you like us to know positive or negative - about your experience with online trading and investing?
Robinhood and many others need to be heavily investigated by FBI, and others institutions. Citadel does not need to be the majority source for retail flow. They have proven time and again they will not follow the rules and rather take a hand slap of a fine. Perhaps increase the fines to hurt the pocket books of these hedge funds and they may consider to play by the rules more fairly.