Subject: File No. S7-10-21
From: Oliver Brown
Affiliation: Accountant - Big 4

August 27, 2021

1. Do you have one or more online trading or investment accounts?
Yes, I have one or more accounts that I access both online using a computer and using a mobile app.

2. If your response to Question 1 is Yes, do you think you would trade or invest if you could not do so online using a computer or using a mobile app?
No

3. On average, how often do you access your online account?
Once to a few times a week

4. On average, how often are trades made in your online account, whether by you or someone else?
Once to a few times per month.

5. If you access your account online, did you have the account first, and only began to access it electronically later? Or did you open the account with the idea that you would access it electronically immediately?
I downloaded an app or visited a website first, and then opened up an account with the company

6. My goals for trading or investing in my online account are (check all that apply):
Keep the amount of money I have, while keeping up with inflation
Save and grow my money for short-term goals (in the next year or two)
Save and grow my money for medium- to long-term goals
Have fun

7. What would you like us to know about your experience with the features of your online trading or investment platform? (Examples of features are: social networking tools games, streaks, or contests with prizes points, badges, and leaderboards notifications celebrations for trading visual cues, like changing colors ideas presented at order placement or other curated lists or features subscription and membership tiers or chatbots.)
Robinhood will turn off the buy button if their daddy tells them to. Also their CEO committed perjury, in case you missed it

8. If you were trading or investing prior to using an online account, how have your investing and trading behaviors changed since you started using your online account? (For example, the amount of money you have invested, your interest in learning about investing and saving for retirement, the amount of time you have spent trading, your knowledge of financial products, the number of trades you have made, the amount of money you have made in trading, your knowledge of the markets, the number of different types of financial products you have traded, or your use of margin.)
No change other than improved accessibility, oh also now all my orders are frontrunned by predatory hedge funds paying for order flow. But yeah the accessibility is a plus

9. How much experience do you have trading or investing in the following products (None, 12 months, 1-2 years, 2-5 years, 5+ years):
Stocks : 5+ Years
Bonds : 5+ Years
Options : 5+ Years
Mutual Funds : 5+ Years
ETFs : 5+ Years
Futures : 5+ Years
Cryptocurrencies : 5+ Years
Commodities : 5+ Years
ClosedEnd Funds : None
Money Market Funds : 5+ Years
Variable Insurance Products : None
Business Development Companies : None
Unit Investment Trusts : None

10. What is your understanding, if any, of the circumstances under which trading or investing in your account can be suspended or restricted?
Repeated good faith violations, ie buying a stock with unsettled cash and selling it shortly thereafter. Oh yeah, and the part about Robinhood can turn off the buy button when their daddy tells them to, with no prior notice given whatsoever. Super.

11. What else would you like us to know positive or negative - about your experience with online trading and investing?
Can you guys please just do your jobs? You know that we know that you know you permit downright fraudulent acts (ie naked short selling), and even when you do enforce the rules and fine a company for it - at least make the fine an actual reason for these firms to stray from malpractice, because right now its treated as just a cost of doing business. And who the hell let Citadel be a market maker, dark pool exchange, and hedge fund - all at the same time? Seriously though, how? If the SEC does not get its act together, I can assure you that baby boomers will be one of the last generations with any sliver of confidence in the US stock market.