Subject: File No. S7-10-21
From: george larson

August 27, 2021

1. Do you have one or more online trading or investment accounts?
Yes, I have one or more accounts that I access both online using a computer and using a mobile app.

2. If your response to Question 1 is Yes, do you think you would trade or invest if you could not do so online using a computer or using a mobile app?
Yes

3. On average, how often do you access your online account?
Daily/more than once a day

4. On average, how often are trades made in your online account, whether by you or someone else?
Once to a few times per month.

5. If you access your account online, did you have the account first, and only began to access it electronically later? Or did you open the account with the idea that you would access it electronically immediately?
I had a pre-existing account and downloaded an app or visited a website to access my account

6. My goals for trading or investing in my online account are (check all that apply):
Save and grow my money for medium- to long-term goals

7. What would you like us to know about your experience with the features of your online trading or investment platform? (Examples of features are: social networking tools games, streaks, or contests with prizes points, badges, and leaderboards notifications celebrations for trading visual cues, like changing colors ideas presented at order placement or other curated lists or features subscription and membership tiers or chatbots.)
I use Charles Schwab for trading and webull for tracking stocks and looking at charts. I don't feel like any of the examples given as things that effect me. I'm interested in the most up to date info and analysis. I can't say I've ever noticed \"streaks or contests with prizes. Points badges air leaderboards.\"

8. If you were trading or investing prior to using an online account, how have your investing and trading behaviors changed since you started using your online account? (For example, the amount of money you have invested, your interest in learning about investing and saving for retirement, the amount of time you have spent trading, your knowledge of financial products, the number of trades you have made, the amount of money you have made in trading, your knowledge of the markets, the number of different types of financial products you have traded, or your use of margin.)
Nothing has changed besides I'm investing more money, in a way that closer aligns with my interests and subjects I have more knowledge on. Prior I had others doing investing for me.

9. How much experience do you have trading or investing in the following products (None, 12 months, 1-2 years, 2-5 years, 5+ years):
Stocks : 2-5 Years
Bonds : None
Options : Less Than 12 Months
Mutual Funds : None
ETFs : 2-5 Years
Futures : None
Cryptocurrencies : Less Than 12 Months
Commodities : None
ClosedEnd Funds : None
Money Market Funds : None
Variable Insurance Products : None
Business Development Companies : None
Unit Investment Trusts : None

10. What is your understanding, if any, of the circumstances under which trading or investing in your account can be suspended or restricted?
Certain day trading patterns can flag an account to be restricted. Settlement requirements and margin requirements. Apparently if a broker doesn't have enough margin for cash deposits the broker can restrict trading in exchange for lower margin or deposit requirements as the CEO of Robinhood admits to while speaking to Elon musk and others days after testifying to congress.

11. What else would you like us to know positive or negative - about your experience with online trading and investing?
Settlement needs to be instant. Failure to delivers should not be allowed. DTCC participants should not be allowed to sell shares they do not own and have no purchased. Personally i believe we need more secure methods to trade securities. Blockchain verification with NFT style stock. Shorting could still happen through lending but there should be no failures to deliver and naked shorting. Possibly an entirely new exchange would be required but it is important enough to market integrity that it shouldn't even be a question.