Subject: File No. S7-10-21
From: Jordan
Affiliation: E-commerce

August 27, 2021

1. Do you have one or more online trading or investment accounts?
Yes, I have one or more accounts that I access using a mobile app.

2. If your response to Question 1 is Yes, do you think you would trade or invest if you could not do so online using a computer or using a mobile app?
No

3. On average, how often do you access your online account?
Daily/more than once a day

4. On average, how often are trades made in your online account, whether by you or someone else?
Daily/more than once a day.

5. If you access your account online, did you have the account first, and only began to access it electronically later? Or did you open the account with the idea that you would access it electronically immediately?
I downloaded an app or visited a website first, and then opened up an account with the company

6. My goals for trading or investing in my online account are (check all that apply):
Save and grow my money for short-term goals (in the next year or two)
Save and grow my money for medium- to long-term goals
Other
If Other, Explain:
I started buying and selling online through ebay to make some income. My boyfriend moved me cross country and I became a stay at home girlfriend. We broke up and I have been trying to earn enough to become financially independent. Ebay and trading online have been my only means of extra income to achieve this goal and I honestly dont know what I would do without it. It has taught me so much and although I have made my fare share of mistakes, I have done a few things right as well. Ebay, Robinhood, Paypal and Fidelity will always have my gratitude. They are not perfect but who is. At least they are there doing something, which is more than I can say about many others. They allow us A CHANCE TO DO IT OURSELVES. People need to be able to help themselves or they will never learn.

7. What would you like us to know about your experience with the features of your online trading or investment platform? (Examples of features are: social networking tools games, streaks, or contests with prizes points, badges, and leaderboards notifications celebrations for trading visual cues, like changing colors ideas presented at order placement or other curated lists or features subscription and membership tiers or chatbots.)
Its just pretty straight forward. I havent seen any games on any of these apps. Why would you??? These are investment apps not Nintendo.

8. If you were trading or investing prior to using an online account, how have your investing and trading behaviors changed since you started using your online account? (For example, the amount of money you have invested, your interest in learning about investing and saving for retirement, the amount of time you have spent trading, your knowledge of financial products, the number of trades you have made, the amount of money you have made in trading, your knowledge of the markets, the number of different types of financial products you have traded, or your use of margin.)
Paypal is the first investment Ive ever made, bought ethereum at $377 and Litecoin at $43. Ty Paypal.

9. How much experience do you have trading or investing in the following products (None, 12 months, 1-2 years, 2-5 years, 5+ years):
Stocks : Less Than 12 Months
Bonds : None
Options : None
Mutual Funds : None
ETFs : None
Futures : None
Cryptocurrencies : Less Than 12 Months
Commodities : None
ClosedEnd Funds : None
Money Market Funds : None
Variable Insurance Products : None
Business Development Companies : None
Unit Investment Trusts : None

10. What is your understanding, if any, of the circumstances under which trading or investing in your account can be suspended or restricted?
Same as life. Dont do stupid sh1t and you should be okay. Nothing is 100% invest what you can afford to lose.

11. What else would you like us to know positive or negative - about your experience with online trading and investing?
It is saving my life. The system as a whole is screwed up if you ask me. You should never make 100000% returns. If we just made dividends off those investments, no one would lose. Not even the companies. This whole invest $.75 to cash out at $200 cause you took someone else's investment is assinine. Companies should be getting all the money from stocks, SO THEY CAN STAY IN BUSINESS AND MAKE US MORE MONEY. Shorts and options shouldnt exist, go to the racetrack or vegas if you want to gamble. Who even thought up these rules anyway? Wasnt it some dudes back in 1792. What year is it? Times have changed, we need to change with them.