August 27, 2021
1. Do you have one or more online trading or investment accounts?
Yes, I have one or more accounts that I access online using a computer.
2. If your response to Question 1 is Yes, do you think you would trade or invest if you could not do so online using a computer or using a mobile app?
No
3. On average, how often do you access your online account?
Daily/more than once a day
4. On average, how often are trades made in your online account, whether by you or someone else?
Once to a few times per month.
5. If you access your account online, did you have the account first, and only began to access it electronically later? Or did you open the account with the idea that you would access it electronically immediately?
I downloaded an app or visited a website first, and then opened up an account with the company
6. My goals for trading or investing in my online account are (check all that apply):
Keep the amount of money I have, while keeping up with inflation
Save and grow my money for short-term goals (in the next year or two)
Save and grow my money for medium- to long-term goals
Other
If Other, Explain:
To supplement my Retirement with Stock which pay me a dividend, and also stocks which have a proven track record of growth(Which I know the risks and the up and downs of a stock) both of these monies to be used in my retirement phase of my life.
7. What would you like us to know about your experience with the features of your online trading or investment platform? (Examples of features are: social networking tools games, streaks, or contests with prizes points, badges, and leaderboards notifications celebrations for trading visual cues, like changing colors ideas presented at order placement or other curated lists or features subscription and membership tiers or chatbots.)
Complaint: TD Ameritrade They say no commission fees This is a lie in which the cover it up with a Service Fee but its a straight Fee of $6.95 and also they will charge you when you sell a stock. They also have so many other hidden fees in which they do not state nor do they say anywhere in their fine print. I had to pay a fee for a re-organization fee (A Name change of the Stock itself, and yet as per the Customer Service Rep who said that TD is charged almost $100 that they are saving me money. Now take that $38. x \"X\" amount of stock holders and TD has made Millions of dollars. Also TD has a problem when you purchase stock. Example I had purchase stock at 8am PST and yet that request we never filed until the next day and even then I had purchase 1000 share but again it came out as 500 share per purchase in which i was charge $6.95 and $15.00 fee (overseas) OTC. Again Charged twice for a service in which I had made only one purchase in which i was fully prepared to pay but not twice. Also TD has the MOST horrible site ever. You have to search and hunt to find what you need and that even applies to its Customer service phone number.
Robinhood: The most fast, reliable platform. Easy to understand Easy to see your gains and loss Easy to find what you need They are expanding more and more, From Banking services with ATM which are linked to your account (The only bad thing is finding ATM machines 24 hours a day), They pay you a monthly interest in which ALL Banks do not do this. Online payments for what you have to pay monthly, they offer Gold Premium (which i do not use, nor would I use). The even now offer IPO buy in's. So many thing in which one can access so much more than other on line brokers.
8. If you were trading or investing prior to using an online account, how have your investing and trading behaviors changed since you started using your online account? (For example, the amount of money you have invested, your interest in learning about investing and saving for retirement, the amount of time you have spent trading, your knowledge of financial products, the number of trades you have made, the amount of money you have made in trading, your knowledge of the markets, the number of different types of financial products you have traded, or your use of margin.)
n/a
9. How much experience do you have trading or investing in the following products (None, 12 months, 1-2 years, 2-5 years, 5+ years):
Stocks : 2-5 Years
Bonds : 1-2 Years
Options : Less Than 12 Months
Mutual Funds : Less Than 12 Months
ETFs : Less Than 12 Months
Futures : Less Than 12 Months
Cryptocurrencies : 1-2 Years
Commodities : Less Than 12 Months
ClosedEnd Funds : None
Money Market Funds : None
Variable Insurance Products : None
Business Development Companies : 1-2 Years
Unit Investment Trusts :
10. What is your understanding, if any, of the circumstances under which trading or investing in your account can be suspended or restricted?
This would be SEC rules for all kinds of activities in which could be halted: Criminal investigations, Insider trading, and any other reason in which to protect the general public from fraud. As per restricting this would be due to again SEC rules
11. What else would you like us to know positive or negative - about your experience with online trading and investing?
TD Ameritrade is the worst on line broker to have. Stop them and investigate them for their so called NO Commission Fee's. Also look at other fees they charge too. Thank you.