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Description of business and significant accounting policies and practices (Tables)
6 Months Ended
Jun. 30, 2012
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Computation and reconciliation of earnings per common share
Computation and reconciliation of earnings per common share are as follows (shares in millions):

 
For Three Months Ended
June 30, 2012
 
For Three Months Ended
June 30, 2011
 
Net Income
 
Shares
 
EPS
 
Net Income
 
Shares
 
EPS
Basic EPS:
 
 
 
 
 
 
 
 
 
 
 
Net income
$
446

 
 
 
 
 
$
672

 
 
 
 
Less income allocated to RSUs
(8
)
 
 
 
 
 
(11
)
 
 
 
 
Income allocated to common stock for basic EPS calculation
$
438

 
1,140

 
$
.38

 
$
661

 
1,156

 
$
.57

 
 
 
 
 
 
 
 
 
 
 
 
Adjustment for dilutive shares:
 

 
 

 
 

 
 

 
 

 
 
Stock-based compensation plans
 

 
14

 
 

 
 

 
24

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Diluted EPS:
 

 
 

 
 

 
 

 
 

 
 
Net income
$
446

 
 

 
 

 
$
672

 
 

 
 
Less income allocated to RSUs
(8
)
 
 

 
 

 
(10
)
 
 

 
 
Income allocated to common stock for diluted EPS calculation
$
438

 
1,154

 
$
.38

 
$
662

 
1,180

 
$
.56

 
For Six Months Ended
June 30, 2012
 
For Six Months Ended
June 30, 2011
 
Net
Income
 
Shares
 
EPS
 
Net
Income
 
Shares
 
EPS
Basic EPS:
 
 
 
 
 
 
 
 
 
 
 
Net income
$
711

 
 
 
 
 
$
1,338

 
 
 
 
Less income allocated to RSUs
(12
)
 
 
 
 
 
(21
)
 
 
 
 
Income allocated to common stock for basic EPS calculation
$
699

 
1,142

 
$
.61

 
$
1,317

 
1,161

 
$
1.13

 
 
 
 
 
 
 
 
 
 
 
 
Adjustment for dilutive shares:
 

 
 

 
 

 
 

 
 

 
 
Stock-based compensation plans
 

 
17

 
 

 
 

 
26

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Diluted EPS:
 

 
 

 
 

 
 

 
 

 
 
Net income
$
711

 
 

 
 

 
$
1,338

 
 

 
 
Less income allocated to RSUs
(12
)
 
 

 
 

 
(21
)
 
 

 
 
Income allocated to common stock for diluted EPS calculation
$
699

 
1,159

 
$
.60

 
$
1,317

 
1,187

 
$
1.11