0001193125-11-141920.txt : 20110728 0001193125-11-141920.hdr.sgml : 20110728 20110516194101 ACCESSION NUMBER: 0001193125-11-141920 CONFORMED SUBMISSION TYPE: CORRESP PUBLIC DOCUMENT COUNT: 1 FILED AS OF DATE: 20110516 FILER: COMPANY DATA: COMPANY CONFORMED NAME: HANOVER INSURANCE GROUP, INC. CENTRAL INDEX KEY: 0000944695 STANDARD INDUSTRIAL CLASSIFICATION: FIRE, MARINE & CASUALTY INSURANCE [6331] IRS NUMBER: 043263626 STATE OF INCORPORATION: DE FISCAL YEAR END: 1231 FILING VALUES: FORM TYPE: CORRESP BUSINESS ADDRESS: STREET 1: 440 LINCOLN ST CITY: WORCESTER STATE: MA ZIP: 01653 BUSINESS PHONE: 5088551000 MAIL ADDRESS: STREET 1: 440 LINCOLN ST CITY: WORCESTER STATE: MA ZIP: 01653 FORMER COMPANY: FORMER CONFORMED NAME: ALLMERICA FINANCIAL CORP DATE OF NAME CHANGE: 19950501 CORRESP 1 filename1.htm Correspondence

(Ropes & Gray LLP Letterhead)

May 16, 2011

VIA EDGAR AND COURIER

Securities and Exchange Commission

Division of Corporate Finance

100 F Street, N.E.

Washington, D.C. 20549

Attention: Jim B. Rosenberg

 

Re: The Hanover Insurance Group, Inc.

 Form 10-K for the Year Ended December 31, 2010

 File No. 001-13754

Dear Mr. Rosenberg:

On behalf of The Hanover Insurance Group, Inc. (the “Company”), this letter responds to the comments raised by the Staff of the Securities and Exchange Commission (the “Commission”) in its letter dated May 4, 2011 to Mr. Steven J. Bensinger with respect to the Company’s Form 10-K filing for the fiscal year ended December 31, 2010.

The adequacy and accuracy of the disclosure in the filing is the responsibility of the Company. The Company acknowledges that staff comments or changes to disclosure in response to staff comments do not foreclose the Commission from taking any action with respect to the filing. The Company also acknowledges that it may not assert staff comments as a defense in any proceeding initiated by the Commission or any person under the federal securities laws of the United States.

For your convenience, staff comments are reproduced in bold, with the Company’s response immediately following.

Management’s Discussion and Analysis of Financial Condition and Results of Operations Critical Accounting Estimates, page 64

 

  1. Please tell us the following regarding your investments in states and political subdivisions:

 

   

A description of your process to evaluate these investments other than external credit ratings. If your process includes reference to credit spreads, provide the amortized cost and fair value of investments whose externally assigned credit quality differed from that which would be indicated by its credit spread at December 31, 2010;

 

   

The amount of your general obligation and special revenue bonds categorized by state, municipality and political subdivision; and

 

   

The nature and primary revenue resources for your special revenue bonds.


In response to your comment, the Company notes that its Management’s Discussion and Analysis of Financial Condition and Results of Operations - Critical Accounting Estimates – Other-Than-Temporary Impairments, page 65, discusses its evaluation process for fixed maturity securities. This description includes investments in state and political subdivisions. Specific to municipal securities, and in addition to monitoring ratings agencies changes in outlook or downgrades, the Company reviews unrealized losses on a quarterly basis, and more frequently when necessary, to identify potential credit deterioration as indicated by: forecasted changes in state/local government fiscal conditions; anticipated changes in the level of specific use revenues or fees; and, price variations. While credit spreads are implicitly included in these price variations, the Company does not quantify credit spreads as part of its evaluation. Rather, the Company utilizes valuation declines as a potential indicator of credit deterioration and applies additional levels of scrutiny in its analysis as the severity of the decline increases or duration persists. To determine whether a credit loss is expected, the Company uses cash flow estimates based on bond specific facts and circumstances. As discussed in “Investment Income and Gains and Losses”, footnote 5 to the Company’s consolidated financial statements, significant inputs to these estimates may include the political subdivision’s taxing authority, the issuer’s ability to adjust user fees or other sources of revenue to satisfy its contractual obligations and the ability to access guarantees or credit insurance. The Company considers various factors that might raise doubt about a state or political subdivisions’ ability to pay amounts due according to the contractual terms and whether it expects to recover the entire amortized cost basis of the security.

The Company’s municipal bond portfolio is well diversified, both by geographic region and by sources of payment. In response to your request for general obligation and special revenue bonds categorized by state, municipality and political subdivision, please see Exhibit 1. In response to your request for the nature and primary revenue resources for special revenue bonds, please see Exhibit 2.

Consolidated Financial Statements

Note 19. Commitments and Contingencies, page 123

 

2. Please disclose the estimated loss or range of loss that is reasonably possible or disclose that such an estimate cannot be made. Please refer to ASC 450-20-50. Where you disclose that the outcome is not expected to be material to your financial position, although it could have a material effect on the results of operations for a particular quarter or annual period, we also do not believe that this meets the disclosure requirement under ASC 450-20-50.

With respect to the two litigation matters disclosed in the Company’s Form 10-K, the Company is unable to provide for an estimated loss or range of loss given the complexity of the matters, lack of data, current status of the cases, lack of discovery and other factors. Accordingly, the Company revised its disclosure in its Form 10-Q for the period ended March 31, 2011, which was filed with the Commission on May 9, 2011. The revised disclosure enhances the qualitative discussion of the two litigation matters and states that, as of such date, the Company is not able to provide a reasonable estimate of the potential range of ultimate liability. The Company also has provided additional disclosure identifying certain of the factors that give rise to its inability to provide such estimate. The following reproduces the Company’s revised disclosure (from its Form 10-Q), with the revisions underlined for your convenience.


Legal Proceedings

Durand Litigation

On March 12, 2007, a putative class action suit captioned Jennifer A. Durand v. The Hanover Insurance Group, Inc., The Allmerica Financial Cash Balance Pension Plan was filed in the United States District Court for the Western District of Kentucky. The named plaintiff, a former employee who received a lump sum distribution from the Company’s Cash Balance Plan (the “Plan”) at or about the time of her termination, claims that she and others similarly situated did not receive the appropriate lump sum distribution because in computing the lump sum, the Company understated the accrued benefit in the calculation.

The Plaintiff filed an Amended Complaint adding two new named plaintiffs and additional claims on December 11, 2009. In response, the Company filed a Motion to Dismiss on January 30, 2010. In addition to the pending claim challenging the calculation of lump sum distributions, the Amended Complaint includes: (a) a claim that the Plan failed to calculate participants’ account balances and lump sum payments properly because interest credits were based solely upon the performance of each participant’s selection from among various hypothetical investment options (as the Plan provided) rather than crediting the greater of that performance or the 30 year Treasury rate; (b) a claim that the 2004 Plan amendment, which changed interest crediting for all participants from the performance of participant’s investment selections to the 30 year Treasury rate, reduced benefits in violation of the Employee Retirement Income Security Act of 1974 (“ERISA”) for participants who had account balances as of the amendment date by not continuing to provide them performance-based interest crediting on those balances; and (c) claims for breach of fiduciary duty and ERISA notice requirements arising from the various interest crediting and lump sum distribution matters of which Plaintiffs complain. The District Court granted the Company’s Motion to Dismiss the additional claims on statute of limitations grounds by a Memorandum Opinion dated March 31, 2011, leaving the claims substantially as set forth in the original March 12, 2007 complaint. Plaintiffs have filed a Motion for Reconsideration of the District Court’s decision to dismiss the additional claims.

At this time, the Company is unable to provide a reasonable estimate of the potential range of ultimate liability if the outcome of the suit is unfavorable. This matter is still in the early stages of litigation. The extent to which any of the Plaintiffs’ multiple theories of liability, some of which are overlapping and others of which are quite complex and novel, are accepted and upheld on appeal will significantly affect the Plan’s or the Company’s potential liability. It is not clear whether a class will be certified or, if certified, how many former or current Plan participants, if any, will be included. The statute of limitations applicable to the alleged class has not yet been finally determined and the extent of potential liability, if any, will depend on this final determination. In addition, assuming for these purposes that the Plaintiffs prevail with respect to claims that benefits accrued or payable under the Plan were understated, then there are numerous possible theories and other variables upon which any revised calculation of benefits as requested under Plaintiffs’ claims could be based. It is likely that any adverse judgment in this case would be against the Plan. Such a judgment would be expected to create a liability for the Plan, with resulting effects on the Plan’s assets available to pay benefits. The Company’s future required funding of the Plan could also be impacted by such a liability.


Hurricane Katrina Litigation

In August 2007, the State of Louisiana filed a putative class action in the Civil District Court for the Parish of Orleans, State of Louisiana, entitled State of Louisiana, individually and on behalf of State of Louisiana, Division of Administration, Office of Community Development ex rel The Honorable Charles C. Foti, Jr., The Attorney General For the State of Louisiana, individually and as a class action on behalf of all recipients of funds as well as all eligible and/or future recipients of funds through The Road Home Program v. AAA Insurance, et al., No. 07-8970. The complaint named as defendants over 200 foreign and domestic insurance carriers, including the Company, and asserts a right to benefit payments from insurers on behalf of current and former Louisiana citizens who have applied for and received or will receive funds through Louisiana’s “Road Home” program. The case was thereafter removed to the Federal District Court for the Eastern District of Louisiana.

On March 5, 2009, the court issued an Order granting in part and denying in part a Motion to Dismiss filed by Defendants. The court dismissed all claims for bad faith and breach of fiduciary duty and all claims for flood damages under policies with flood exclusions or asserted under Louisiana’s Valued Policy Law, but rejected the insurers’ arguments that the purported assignments from individual claimants to the state were barred by anti-assignment provisions in the insurers’ policies. On April 30, 2009, Defendants filed a Petition for Permission to Appeal to the United States Court of Appeals for the Fifth Circuit (the “Fifth Circuit”), which was granted. On July 28, 2010, the Fifth Circuit certified the anti-assignment issue to the Louisiana Supreme Court. Oral arguments were heard by the Louisiana Supreme Court on March 14, 2011 and a decision is pending.

At this time, the Company is unable to provide a reasonable estimate of the potential range of ultimate liability. The Company is unable to determine how many policyholders have assigned claims under the Road Home program and, in any case, has no basis to estimate the amount of any differences between what the Company paid with respect to any such claim and the amount that the State of Louisiana may claim should properly have been paid under the policy.

*    *    *

Please note that effective March 1, 2011, Mr. David B. Greenfield has replaced Mr. Steven J. Bensinger as the Company’s Chief Financial Officer. Please address future correspondence to Mr. Greenfield at fax number: (508) 926-4587.


We are sending to your attention three copies of this letter, together with the exhibits referred to herein. We are also filing the letter and the exhibits via EDGAR. We greatly appreciate your assistance. If you should have any questions about this letter or require any further information, please call me at (617) 951-7294.

 

Very truly yours,
/s/ Julie H. Jones
Julie H. Jones

Enclosures

 

Cc: J. Kendall Huber, Esq.

David B. Greenfield

Warren E. Barnes

Celeste J. Nelson


Exhibit 1

The Hanover Insurance Group

Investments in Fixed Maturities - State and Political Subdivisions

December 31, 2010

 

(Dollars in millions)                                  
            General Obligation Bonds             Total      Percentage of  

State

   Weighted
Average
Rating
     State      Local      Special
Revenue
Bonds
        Municipal
Portfolio
    Cash and
Invested
Assets
 

Texas

     Aa1       $ 5.3       $ 40.8       $ 9.8       $ 55.9         5.8     1.0

New York

     Aa2         —           6.3         49.3         55.6         5.8     1.0

Illinois

     A2         —           15.0         29.6         44.6         4.6     0.8

Virginia

     Aa1         —           12.6         28.8         41.4         4.3     0.8

Pennsylvania

     Aa3         10.0         12.2         16.4         38.6         4.0     0.7

Ohio

     Aa3         0.2         —           38.3         38.5         4.0     0.7

Washington

     Aa2         0.3         9.5         27.8         37.6         3.9     0.7

California

     A1         6.0         1.9         29.3         37.2         3.9     0.7

Utah

     Aa2         9.7         4.6         19.3         33.6         3.5     0.6

Georgia

     Aa2         10.4         11.3         10.8         32.5         3.4     0.6

Tennessee

     Aa3         0.6         8.0         23.4         32.0         3.3     0.6

Maryland

     Aa1         0.3         22.8         6.3         29.4         3.0     0.6

South Carolina

     Aa3         0.2         18.1         10.2         28.5         2.9     0.5

New Hampshire

     Aa2         12.9         2.4         12.1         27.4         2.8     0.5

Indiana

     Aa1         —           —           27.0         27.0         2.8     0.5

Massachusetts

     Aa3         0.3         7.5         19.1         26.9         2.8     0.5

Wisconsin

     A1         4.9         0.6         20.6         26.1         2.7     0.5

Minnesota

     Aa2         —           14.1         11.5         25.6         2.7     0.5

New Jersey

     Aa3         1.1         2.5         20.6         24.2         2.5     0.5

Connecticut

     Baa1         11.1         —           11.9         23.0         2.4     0.4

Kentucky

     Aa1         —           —           21.4         21.4         2.2     0.4

North Carolina

     Aa1         —           15.3         6.1         21.4         2.2     0.4

Iowa

     Aa1         —           6.0         14.1         20.1         2.1     0.4

Louisiana

     Aa3         3.6         —           15.3         18.9         2.0     0.4

Maine

     Aa2         4.1         7.8         4.6         16.5         1.7     0.3

Delaware

     Aaa         11.3         3.7         —           15.0         1.6     0.3

Florida

     A2         —           —           13.5         13.5         1.4     0.3

Oklahoma

     Aa2         —           —           12.8         12.8         1.3     0.2

Alabama

     Aa3         0.1         2.8         9.4         12.3         1.3     0.2

Mississippi

     Aa2         11.9         —           —           11.9         1.2     0.2

Missouri

     Aaa         —           2.4         8.7         11.1         1.2     0.2

Michigan

     Aa2         5.7         3.1         2.0         10.8         1.1     0.2

Colorado

     Aa2         —           0.5         8.8         9.3         1.0     0.2

Vermont

     Aa1         6.0         —           2.9         8.9         0.9     0.2

Hawaii

     Aa1         2.9         2.2         2.8         7.9         0.8     0.2

South Dakota

     Aa2         —           2.3         5.5         7.8         0.8     0.1

Wyoming

     A1         —           —           7.8         7.8         0.8     0.1

Idaho

     Aaa         —           —           7.6         7.6         0.8     0.1

Montana

     Aa1         6.1         —           1.0         7.1         0.7     0.1

Kansas

     Aa2         —           4.8         1.5         6.3         0.6     0.1

Arizona

     Aa2         —           1.3         4.6         5.9         0.6     0.1

Arkansas

     Aa1         4.3         0.1         —           4.4         0.5     0.1

District of Columbia

     Aa3         —           2.0         2.2         4.2         0.4     0.1

New Mexico

     Aa3         —           —           3.9         3.9         0.4     0.1

Nebraska

     Aa2         —           —           3.7         3.7         0.4     0.1

Alaska

     A1         0.3         —           3.3         3.6         0.4     0.1

Oregon

     Aa1         1.0         2.0         0.1         3.1         0.3     0.1

West Virginia

     Aa3         —           —           1.3         1.3         0.1     0.0

Rhode Island

     Aa2         —           —           1.1         1.1         0.1     0.0

Nevada

     Aa1         0.3         —           —           0.3         0.0     0.0
                                                       

Total

     Aa2       $ 130.9       $ 246.5       $ 588.1       $ 965.5         100.0     18.0
                                                       


Exhibit 2

The Hanover Insurance Group

Investments in Fixed Maturities - State and Political Subdivisions

Revenue Bonds

December 31, 2010

 

(Dollars in millions)           Percentage of  
     Market Value      Special
Revenue Bonds
    Cash and
Invested
Assets
 

Housing

   $ 124.0         21.1     2.3

Water and sewer

     75.8         12.9     1.4

Education

     63.0         10.7     1.2

Special tax

     59.1         10.0     1.1

Leasing

     58.0         9.9     1.1

Industrial development/pollution control

     51.0         8.7     1.0

Hospital

     47.6         8.1     0.9

Electric

     47.1         8.0     0.9

Transportation

     39.3         6.7     0.7

Pre-refunded

     13.4         2.3     0.2

Tax credit

     9.8         1.6     0.1
                         

Total revenue bonds

   $ 588.1         100.0     10.9