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Segment Disclosures - Summary of Segment Information (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2021
Sep. 30, 2020
Sep. 30, 2021
Sep. 30, 2020
Segment Reporting Information [Line Items]        
Revenue $ 282,719 $ 238,389 $ 862,097 $ 752,787
Operating expenses 238,328 204,760 699,233 613,603
Gross margin 44,391 33,629 162,864 139,184
Corporate general and administrative expenses 13,035 11,339 41,334 32,988
Legal settlement, net 0 0 30,468 0
Operating income 31,356 22,290 91,062 106,196
Other income (expense):        
Interest expense (1,016) (974) (2,852) (4,167)
Gain (loss) on sale of operations, net 0 (74) 6,385 78
Other (expense) income, net (1,133) 5,914 12,029 3,450
Total other (expense) income, net (2,149) 4,866 15,562 (639)
Income from continuing operations before income tax    expense 29,207 27,156 106,624 105,557
Financial Services        
Segment Reporting Information [Line Items]        
Revenue 187,232 155,499 577,970 498,359
Benefits & Insurance        
Segment Reporting Information [Line Items]        
Revenue 85,797 73,881 255,656 227,433
National Practices        
Segment Reporting Information [Line Items]        
Revenue 9,690 9,009 28,471 26,995
Operating segments | Financial Services        
Segment Reporting Information [Line Items]        
Revenue 187,232 155,499 577,970 498,359
Operating expenses 156,178 129,922 448,844 395,937
Gross margin 31,054 25,577 129,126 102,422
Corporate general and administrative expenses 0 0 0 0
Legal settlement, net      
Operating income 31,054 25,577 129,126 102,422
Other income (expense):        
Interest expense 0 0 0 0
Gain (loss) on sale of operations, net   (76) 0 (25)
Other (expense) income, net 18 (14) 310 32
Total other (expense) income, net 18 (90) 310 7
Income from continuing operations before income tax    expense 31,072 25,487 129,436 102,429
Operating segments | Benefits & Insurance        
Segment Reporting Information [Line Items]        
Revenue 85,797 73,881 255,656 227,433
Operating expenses 69,039 62,013 203,748 188,519
Gross margin 16,758 11,868 51,908 38,914
Corporate general and administrative expenses 0 0 0 0
Legal settlement, net      
Operating income 16,758 11,868 51,908 38,914
Other income (expense):        
Interest expense 0 (10) 0 (30)
Gain (loss) on sale of operations, net   2 6,385 103
Other (expense) income, net (9) (36) 863 190
Total other (expense) income, net (9) (44) 7,248 263
Income from continuing operations before income tax    expense 16,749 11,824 59,156 39,177
Operating segments | National Practices        
Segment Reporting Information [Line Items]        
Revenue 9,690 9,009 28,471 26,995
Operating expenses 8,514 8,070 25,542 24,343
Gross margin 1,176 939 2,929 2,652
Corporate general and administrative expenses 0 0 0 0
Legal settlement, net      
Operating income 1,176 939 2,929 2,652
Other income (expense):        
Interest expense 0 0 0 0
Gain (loss) on sale of operations, net   0 0 0
Other (expense) income, net 1 0 1 1
Total other (expense) income, net 1 0 1 1
Income from continuing operations before income tax    expense 1,177 939 2,930 2,653
Corporate and Other        
Segment Reporting Information [Line Items]        
Revenue 0 0 0 0
Operating expenses 4,597 4,755 21,099 4,804
Gross margin (4,597) (4,755) (21,099) (4,804)
Corporate general and administrative expenses 13,035 11,339 41,334 32,988
Legal settlement, net     30,468  
Operating income (17,632) (16,094) (92,901) (37,792)
Other income (expense):        
Interest expense (1,016) (964) (2,852) (4,137)
Gain (loss) on sale of operations, net   0 0 0
Other (expense) income, net (1,143) 5,964 10,855 3,227
Total other (expense) income, net (2,159) 5,000 8,003 (910)
Income from continuing operations before income tax    expense $ (19,791) $ (11,094) $ (84,898) $ (38,702)