XML 65 R54.htm IDEA: XBRL DOCUMENT v3.21.1
Segment Disclosures - Summary of Segment Information (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Segment Reporting Information [Line Items]    
Revenue $ 300,730 $ 277,455
Operating expenses 223,971 199,827
Gross margin 76,759 77,628
Corporate general and administrative expenses 14,483 10,489
Operating income 62,276 67,139
Other income (expense):    
Interest expense (877) (1,119)
Gain on sale of operations, net 0 95
Other income (expense), net 4,789 (15,800)
Total other income (expense), net 3,912 (16,824)
Income from continuing operations before income tax    expense 66,188 50,315
Financial Services    
Segment Reporting Information [Line Items]    
Revenue 204,149 188,777
Benefits & Insurance    
Segment Reporting Information [Line Items]    
Revenue 87,239 79,612
National Practices    
Segment Reporting Information [Line Items]    
Revenue 9,342 9,066
Operating segments | Financial Services    
Segment Reporting Information [Line Items]    
Revenue 204,149 188,777
Operating expenses 141,746 138,598
Gross margin 62,403 50,179
Corporate general and administrative expenses 0 0
Operating income 62,403 50,179
Other income (expense):    
Interest expense 0 0
Gain on sale of operations, net   40
Other income (expense), net 98 19
Total other income (expense), net 98 59
Income from continuing operations before income tax    expense 62,501 50,238
Operating segments | Benefits & Insurance    
Segment Reporting Information [Line Items]    
Revenue 87,239 79,612
Operating expenses 66,933 65,223
Gross margin 20,306 14,389
Corporate general and administrative expenses 0 0
Operating income 20,306 14,389
Other income (expense):    
Interest expense 0 (11)
Gain on sale of operations, net   55
Other income (expense), net 174 96
Total other income (expense), net 174 140
Income from continuing operations before income tax    expense 20,480 14,529
Operating segments | National Practices    
Segment Reporting Information [Line Items]    
Revenue 9,342 9,066
Operating expenses 8,541 8,283
Gross margin 801 783
Corporate general and administrative expenses 0 0
Operating income 801 783
Other income (expense):    
Interest expense 0 0
Gain on sale of operations, net   0
Other income (expense), net 0 1
Total other income (expense), net 0 1
Income from continuing operations before income tax    expense 801 784
Corporate and Other    
Segment Reporting Information [Line Items]    
Revenue 0 0
Operating expenses 6,751 (12,277)
Gross margin (6,751) 12,277
Corporate general and administrative expenses 14,483 10,489
Operating income (21,234) 1,788
Other income (expense):    
Interest expense (877) (1,108)
Gain on sale of operations, net   0
Other income (expense), net 4,517 (15,916)
Total other income (expense), net 3,640 (17,024)
Income from continuing operations before income tax    expense $ (17,594) $ (15,236)