Segment Disclosures (Tables)

3 Months Ended

Mar. 31, 2021

Segment Reporting [Abstract]

Summary of Disaggregation of Revenue by Source

The following table disaggregates our revenue by source (in thousands):

	Three Months Ended March 31, 2021
	Financial Services		Benefits & Insurance		National Practices		Consolidated
Accounting, tax, advisory and consulting	$	204,149	—		—		$	204,149
Core benefits and insurance services	—		84,070		—		84,070
Non-core benefits and insurance services	—		3,169		—		3,169
Managed networking, hardware services	—		—		6,895		6,895
National practices consulting	—		—		2,447		2,447
Total revenue	$	204,149	$	87,239	$	9,342	$	300,730

	Three Months Ended March 31, 2020
	Financial Services		Benefits & Insurance		National Practices		Consolidated
Accounting, tax, advisory and consulting	$	188,777	—		—		$	188,777
Core benefits and insurance services	—		76,472		—		76,472
Non-core benefits and insurance services	—		3,140		—		3,140
Managed networking, hardware services	—		—		6,575		6,575
National practices consulting	—		—		2,491		2,491
Total revenue	$	188,777	$	79,612	$	9,066	$	277,455

Summary of Segment Information

Segment information for the three months ended March 31, 2021 and 2020 was as follows (in thousands):

	Three Months Ended March 31, 2021
	Financial Services		Benefits and Insurance Services		National Practices		Corporate and Other		Total
Revenue	$	204,149	$	87,239	$	9,342	$	—	$	300,730
Operating expenses	141,746		66,933		8,541		6,751		223,971
Gross margin	62,403		20,306		801		(6,751)		76,759
Corporate general and administrative expenses	—		—		—		14,483		14,483
Operating income (loss)	62,403		20,306		801		(21,234)		62,276
Other income (expense):
Interest expense	—		—		—		(877)		(877)
Other income, net	98		174		—		4,517		4,789
Total other income (expense), net	98		174		—		3,640		3,912
Income (loss) from continuing operations before income tax expense	$	62,501	$	20,480	$	801	$	(17,594)	$	66,188

	Three Months Ended March 31, 2020
	Financial Services		Benefits and Insurance Services		National Practices		Corporate and Other		Total
Revenue	$	188,777	$	79,612	$	9,066	$	—	$	277,455
Operating expenses	138,598		65,223		8,283		(12,277)		199,827
Gross margin	50,179		14,389		783		12,277		77,628
Corporate general and administrative expenses	—		—		—		10,489		10,489
Operating income (loss)	50,179		14,389		783		1,788		67,139
Other income (expense):
Interest expense	—		(11)		—		(1,108)		(1,119)
Gain on sale of operations, net	40		55		—		—		95
Other income (expense), net	19		96		1		(15,916)		(15,800)
Total other income (expense), net	59		140		1		(17,024)		(16,824)
Income (loss) from continuing operations before income tax expense	$	50,238	$	14,529	$	784	$	(15,236)	$	50,315