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Accounts Receivable, Net
12 Months Ended
Dec. 31, 2020
Receivables [Abstract]  
Accounts Receivable, Net ACCOUNTS RECEIVABLE, NET
Accounts receivable, net balances at December 31, 2020 and 2019 were as follows (in thousands):
20202019
Trade accounts receivable$167,575 $176,375 
Unbilled revenue, at net realizable value63,494 60,035 
Total accounts receivable231,069 236,410 
Allowance for doubtful accounts(14,894)(14,379)
Accounts receivable, net$216,175 $222,031 
Changes in the allowance for doubtful accounts on accounts receivable are as follows (in thousands):
202020192018
Balance at beginning of period$(14,379)$(13,389)$(13,827)
Provision(9,323)(8,433)(7,052)
Charge-offs, net of recoveries8,808 7,443 7,490 
Balance at end of period$(14,894)$(14,379)$(13,389)