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Segment Disclosures - Summary of Segment Information (Detail) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Segment Reporting Information [Line Items]    
Revenue $ 277,455 $ 269,998
Operating expenses 199,827 215,496
Gross margin 77,628 54,502
Corporate general & administrative expenses 10,489 11,680
Operating income 67,139 42,822
Other (expense) income:    
Interest expense (1,119) (1,401)
Gain on sale of operations, net 95 497
Other (expense) income, net (15,800) 9,260
Total other (expense) income, net (16,824) 8,356
Income from continuing operations before income tax expense 50,315 51,178
Financial Services [Member]    
Segment Reporting Information [Line Items]    
Revenue 188,777 185,144
Benefits and Insurance Services [Member]    
Segment Reporting Information [Line Items]    
Revenue 79,612 76,255
National Practices [Member]    
Segment Reporting Information [Line Items]    
Revenue 9,066 8,599
Operating Segments [Member] | Financial Services [Member]    
Segment Reporting Information [Line Items]    
Revenue 188,777 185,144
Operating expenses 138,598 134,458
Gross margin 50,179 50,686
Operating income 50,179 50,686
Other (expense) income:    
Gain on sale of operations, net 40 497
Other (expense) income, net 19 (136)
Total other (expense) income, net 59 361
Income from continuing operations before income tax expense 50,238 51,047
Operating Segments [Member] | Benefits and Insurance Services [Member]    
Segment Reporting Information [Line Items]    
Revenue 79,612 76,255
Operating expenses 65,223 61,371
Gross margin 14,389 14,884
Operating income 14,389 14,884
Other (expense) income:    
Interest expense (11) (10)
Gain on sale of operations, net 55  
Other (expense) income, net 96 21
Total other (expense) income, net 140 11
Income from continuing operations before income tax expense 14,529 14,895
Operating Segments [Member] | National Practices [Member]    
Segment Reporting Information [Line Items]    
Revenue 9,066 8,599
Operating expenses 8,283 8,000
Gross margin 783 599
Operating income 783 599
Other (expense) income:    
Other (expense) income, net 1  
Total other (expense) income, net 1  
Income from continuing operations before income tax expense 784 599
Corporate and Other [Member]    
Segment Reporting Information [Line Items]    
Operating expenses (12,277) 11,667
Gross margin 12,277 (11,667)
Corporate general & administrative expenses 10,489 11,680
Operating income 1,788 (23,347)
Other (expense) income:    
Interest expense (1,108) (1,391)
Other (expense) income, net (15,916) 9,375
Total other (expense) income, net (17,024) 7,984
Income from continuing operations before income tax expense $ (15,236) $ (15,363)