Segment Disclosures (Tables)

3 Months Ended

Mar. 31, 2020

Segment Reporting [Abstract]

Summary of Disaggregation of Revenue by Source

The following table disaggregates our revenue by source (in thousands):

	Three Months Ended March 31, 2020
	Financial		Benefits &		National
	Services		Insurance		Practices		Consolidated
Accounting, tax, advisory and consulting	$	188,777	$	—	$	—	$	188,777
Core Benefits and Insurance Services		—		76,472		—		76,472
Non-core Benefits and Insurance Services		—		3,140		—		3,140
Managed networking, hardware services		—		—		6,575		6,575
National Practices consulting		—		—		2,491		2,491
Total revenue	$	188,777	$	79,612	$	9,066	$	277,455

	Three Months Ended March 31, 2019
	Financial		Benefits &		National
	Services		Insurance		Practices		Consolidated
Accounting, tax, advisory and consulting	$	185,144	$	—	$	—	$	185,144
Core Benefits and Insurance Services		—		73,538		—		73,538
Non-core Benefits and Insurance Services		—		2,717		—		2,717
Managed networking, hardware services		—		—		6,424		6,424
National Practices consulting		—		—		2,175		2,175
Total revenue	$	185,144	$	76,255	$	8,599	$	269,998

Summary of Segment Information

Segment information for the three months ended March 31, 2020 and 2019 was as follows (in thousands):

	Three Months Ended March 31, 2020
	Financial Services		Benefits and Insurance Services			National Practices		Corporate and Other			Total
Revenue	$	188,777	$	79,612		$	9,066	$	—		$	277,455
Operating expenses		138,598		65,223			8,283		(12,277	)		199,827
Gross margin		50,179		14,389			783		12,277			77,628
Corporate general & administrative expenses		—		—			—		10,489			10,489
Operating income		50,179		14,389			783		1,788			67,139
Other (expense) income:
Interest expense		—		(11	)		—		(1,108	)		(1,119	)
Gain on sale of operations, net		40		55			—		—			95
Other (expense) income, net		19		96			1		(15,916	)		(15,800	)
Total other (expense) income		59		140			1		(17,024	)		(16,824	)
Income (loss) from continuing operations before    income tax expense	$	50,238	$	14,529		$	784	$	(15,236	)	$	50,315

	Three Months Ended March 31, 2019
	Financial Services			Benefits and Insurance Services			National Practices		Corporate and Other			Total
Revenue	$	185,144		$	76,255		$	8,599	$	—		$	269,998
Operating expenses		134,458			61,371			8,000		11,667			215,496
Gross margin		50,686			14,884			599		(11,667	)		54,502
Corporate general & administrative expenses		—			—			—		11,680			11,680
Operating income (loss)		50,686			14,884			599		(23,347	)		42,822
Other income (expense):
Interest expense		—			(10	)		—		(1,391	)		(1,401	)
Gain on sale of operations, net		497			—			—		—			497
Other income (expense), net		(136	)		21			—		9,375			9,260
Total other income		361			11			—		7,984			8,356
Income (loss) from continuing operations before    income tax expense	$	51,047		$	14,895		$	599	$	(15,363	)	$	51,178