Segment Disclosures

3 Months Ended

Mar. 31, 2020

Segment Reporting [Abstract]

Segment Disclosures

Note 13. Segment Disclosures

Our business units have been aggregated into three practice groups: Financial Services, Benefits and Insurance Services and National Practices. The business units have been aggregated based on the following factors: similarity of the products and services provided to clients; similarity of the regulatory environment in which they operate; and similarity of economic conditions affecting long-term performance. The business units are managed along these segment lines. A general description of services provided by each practice group is provided in the table below.

Financial Services	Benefits and Insurance Services	National Practices
•        Accounting and Tax •        Government Healthcare Consulting •        Financial Advisory •        Valuation •        Risk & Advisory Services	•        Group Health Benefits Consulting •        Payroll •        Property & Casualty •        Retirement Plan Services	•        Managed Networking and Hardware Services •        Healthcare Consulting

Corporate and Other – Included in Corporate and Other are operating expenses that are not directly allocated to the individual business units. These expenses are primarily comprised of certain health care costs, gains or losses attributable to assets held in the Company’s non-qualified deferred compensation plan, share-based compensation, consolidation and integration charges, certain professional fees, certain advertising costs and other various expenses.

Upon consolidation, intercompany accounts and transactions are eliminated, thus inter-segment revenue is not included in the measure of profit or loss for the practice groups. Performance of the practice groups is evaluated on operating income excluding those costs listed above, which are reported in the “Corporate and Other” segment.

The following table disaggregates our revenue by source (in thousands):

	Three Months Ended March 31, 2020
	Financial		Benefits &		National
	Services		Insurance		Practices		Consolidated
Accounting, tax, advisory and consulting	$	188,777	$	—	$	—	$	188,777
Core Benefits and Insurance Services		—		76,472		—		76,472
Non-core Benefits and Insurance Services		—		3,140		—		3,140
Managed networking, hardware services		—		—		6,575		6,575
National Practices consulting		—		—		2,491		2,491
Total revenue	$	188,777	$	79,612	$	9,066	$	277,455

	Three Months Ended March 31, 2019
	Financial		Benefits &		National
	Services		Insurance		Practices		Consolidated
Accounting, tax, advisory and consulting	$	185,144	$	—	$	—	$	185,144
Core Benefits and Insurance Services		—		73,538		—		73,538
Non-core Benefits and Insurance Services		—		2,717		—		2,717
Managed networking, hardware services		—		—		6,424		6,424
National Practices consulting		—		—		2,175		2,175
Total revenue	$	185,144	$	76,255	$	8,599	$	269,998

Segment information for the three months ended March 31, 2020 and 2019 was as follows (in thousands):

	Three Months Ended March 31, 2020
	Financial Services		Benefits and Insurance Services			National Practices		Corporate and Other			Total
Revenue	$	188,777	$	79,612		$	9,066	$	—		$	277,455
Operating expenses		138,598		65,223			8,283		(12,277	)		199,827
Gross margin		50,179		14,389			783		12,277			77,628
Corporate general & administrative expenses		—		—			—		10,489			10,489
Operating income		50,179		14,389			783		1,788			67,139
Other (expense) income:
Interest expense		—		(11	)		—		(1,108	)		(1,119	)
Gain on sale of operations, net		40		55			—		—			95
Other (expense) income, net		19		96			1		(15,916	)		(15,800	)
Total other (expense) income		59		140			1		(17,024	)		(16,824	)
Income (loss) from continuing operations before    income tax expense	$	50,238	$	14,529		$	784	$	(15,236	)	$	50,315

	Three Months Ended March 31, 2019
	Financial Services			Benefits and Insurance Services			National Practices		Corporate and Other			Total
Revenue	$	185,144		$	76,255		$	8,599	$	—		$	269,998
Operating expenses		134,458			61,371			8,000		11,667			215,496
Gross margin		50,686			14,884			599		(11,667	)		54,502
Corporate general & administrative expenses		—			—			—		11,680			11,680
Operating income (loss)		50,686			14,884			599		(23,347	)		42,822
Other income (expense):
Interest expense		—			(10	)		—		(1,391	)		(1,401	)
Gain on sale of operations, net		497			—			—		—			497
Other income (expense), net		(136	)		21			—		9,375			9,260
Total other income		361			11			—		7,984			8,356
Income (loss) from continuing operations before    income tax expense	$	51,047		$	14,895		$	599	$	(15,363	)	$	51,178