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CONSOLIDATED STATEMENTS OF INCOME AND COMPREHENSIVE INCOME - USD ($)
shares in Millions, $ in Millions
12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Total revenues $ 4,922 $ 4,885 $ 4,540
Costs and operating expenses:      
Insurance costs 3,513 3,463 3,339
Cost of providing services 307 303 264
Sales and marketing 285 242 202
General and administrative 211 241 176
Systems development and programming 65 73 50
Depreciation and amortization of intangible assets 72 64 54
Total costs and operating expenses 4,453 4,386 4,085
Operating income 469 499 455
Other income (expense):      
Interest expense, bank fees and other (40) (39) (20)
Interest income 72 22 6
Income before provision for income taxes 501 482 441
Income taxes 126 127 103
Net income 375 355 338
Other comprehensive (loss) income, net of income taxes 3 (4) (5)
Comprehensive income $ 378 $ 351 $ 333
Net income per share:      
Basic (in dollars per share) $ 6.61 $ 5.66 $ 5.13
Diluted (in dollars per share) $ 6.56 $ 5.61 $ 5.07
Weighted average shares:      
Basic (in shares) 57 63 66
Diluted (in shares) 57 64 67
Professional service revenues      
Total revenues $ 756 $ 754 $ 639
Insurance service revenues      
Total revenues $ 4,166 $ 4,131 $ 3,901