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Segment and Entity Wide Disclosures
12 Months Ended
Oct. 31, 2018
Segment Reporting [Abstract]  
SEGMENT AND ENTITY WIDE DISCLOSURES
SEGMENT AND ENTITY WIDE DISCLOSURES
Segment Reporting
Ciena manages its business, measures its performance and allocates its resources based on the following operating segments:
Networking Platforms reflects sales of Ciena’s Converged Packet Optical and Packet Networking product lines.
Converged Packet Opticalincludes the 6500 Packet-Optical Platform, the 5430 Reconfigurable Switching System, Waveserver® stackable interconnect system, the family of CoreDirector® Multiservice Optical Switches and the OTN configuration for the 5410 Reconfigurable Switching System. This product line also includes sales of the Z-Series Packet-Optical Platform. As of the first quarter of fiscal 2018, sales of Optical Transport products are also reflected within the Converged Packet Optical product line for all periods presented.
Packet Networking includes the 3000 family of service delivery switches and service aggregation switches and the 5000 family of service aggregation switches. This product line also includes the 8700 Packetwave Platform, the Ethernet packet configuration for the 5410 Service Aggregation Switch, and the 6500 Packet Transport System (PTS), which combines packet switching, control plane operation, and integrated optics.
The Networking Platforms segment also includes sales of operating system software and enhanced software features embedded in each of the product lines above. Revenue from this segment is included in product revenue on the Consolidated Statement of Operations.
Software and Software-Related Services reflects sales of the following:
Ciena’s Blue Planet Automation Software and Services, which is a comprehensive, open software suite that allows customers to use enhanced knowledge about their network to drive adaptive optimization of their services and operations. Ciena’s Blue Planet Automation Platform includes multi-domain service orchestration (MDSO), network function virtualization (NFV), management and orchestration (NFV MANO), analytics, network health predictor (NHP), route optimization and assurance (ROA), inventory management and Ciena’s SDN Multilayer Controller and virtual wide area network (V-WAN) application. Ciena acquired the NHP and ROA software solutions as a part of its acquisition of Packet Design. Ciena acquired the inventory management and ROA software solutions from DonRiver and Packet Design, respectively. Services includes sales of subscription, installation, support, consulting and design services related to Ciena’s Blue Planet Automation Platform.
Ciena’s Platform Software and Services, which provides analytics, data, and planning tools to assist customers in managing Ciena’s Networking Platforms products in their networks. Ciena’s platform software includes its Manage, Control and Plan (MCP) domain controller solution, OneControl Unified Management System, ON-Center® Network and Service Management Suite, Ethernet Services Manager, Optical Suite Release and Planet Operate. As Ciena seeks further adoption of its MCP software platform and transitions features, functionality and customers to this platform, Ciena expects revenue declines for its other platform software solutions. Software-related services includes sales of subscription, installation, support, and consulting services related to Ciena’s software platforms and operating system software and enhanced software features embedded in each of the Networking Platforms product lines above.
Revenue from the software portions of this segment is included in product revenue on the Consolidated Statements of Operations. Revenue from services portions of this segment is included in services revenue on the Consolidated Statements of Operations.
Global Services reflects sales of a broad range of Ciena’s services for consulting and network design, installation and deployment, maintenance support and training activities. Revenue from this segment is included in services revenue on the Consolidated Statement of Operations.

Ciena’s long-lived assets, including equipment, building, furniture and fixtures, finite-lived intangible assets, and maintenance spares, are not reviewed by the chief operating decision maker for purposes of evaluating performance and allocating resources. As of October 31, 2018, equipment, building, furniture and fixtures totaling $292.1 million primarily supports asset groups within Ciena’s Networking Platforms and Software and Software-Related Services segments and Ciena’s unallocated selling and general and administrative activities. As of October 31, 2018, $29.7 million of Ciena’s intangible assets were assigned to asset groups within Ciena’s Networking Platforms segment and $118.5 million of Ciena’s intangible assets were assigned to asset groups within Ciena’s Software and Software-Related Services segment. As of October 31, 2018, all of the maintenance spares totaling $45.7 million were assigned to asset groups within Ciena’s Global Services segment.

Segment Revenue
The table below (in thousands, except percentage data) sets forth Ciena’s segment revenue for the respective periods indicated:
 
Year Ended October 31,
 
2018
 
2017
 
2016
Revenue:
 
 
 
 
 
Networking Platforms
 
 
 
 
 
  Converged Packet Optical
$
2,194,519

 
$
1,939,621

 
$
1,815,921

  Packet Networking
283,499

 
313,089

 
252,862

    Total Networking Platforms
2,478,018

 
2,252,710

 
2,068,783

 
 
 
 
 
 
Software and Software-Related Services
 
 
 
 
 
 Platform Software and Services
173,949

 
145,009

 
117,251

  Blue Planet Automation Software and Services
26,764

 
16,110

 
7,818

    Total Software and Software-Related Services
200,713

 
161,119

 
125,069

 
 
 
 
 
 
Global Services
 
 
 
 
 
  Maintenance Support and Training
245,161

 
227,400

 
228,982

  Installation and Deployment
128,829

 
117,524

 
130,916

  Consulting and Network Design
41,565

 
42,934

 
46,823

    Total Global Services
415,555

 
387,858

 
406,721

 
 
 
 
 
 
Total revenue
$
3,094,286

 
$
2,801,687

 
$
2,600,573

Segment Profit
Segment profit is determined based on internal performance measures used by Ciena’s chief executive officer to assess the performance of each operating segment in a given period. In connection with that assessment, the chief executive officer excludes the following items: selling and marketing costs; general and administrative costs; amortization of intangible assets; acquisition and integration costs; significant asset impairments and restructuring costs, interest and other income (loss), net; interest expense; loss on extinguishment of debt; and provision (benefit) for income taxes.
The table below (in thousands) sets forth Ciena’s segment profit and the reconciliation to consolidated net income during the respective periods indicated:

 
Year Ended October 31,
 
2018
 
2017
 
2016
Segment profit:
 
 
 
 
 
Networking Platforms
$
581,113

 
$
578,039

 
$
544,744

Software and Software-Related Services
69,808

 
32,536

 
7,123

Global Services
172,205

 
159,882

 
157,915

Total segment profit
823,126

 
770,457

 
709,782

Less: non-performance operating expenses
 
 
 
 
 
  Selling and marketing
394,060

 
356,169

 
349,731

  General and administrative
160,133

 
142,604

 
132,828

  Amortization of intangible assets
15,737

 
33,029

 
61,508

  Acquisition and integration costs
5,111

 

 
4,613

  Significant asset impairments and restructuring costs
18,139

 
23,933

 
4,933

Add: other non-performance financial items
 
 
 
 
 
  Interest and other income (loss), net
(12,029
)
 
913

 
(12,569
)
  Interest expense
(55,249
)
 
(55,852
)
 
(56,656
)
  Loss on extinguishment and modification of debt
(13,887
)
 
(3,657
)
 
(226
)
Less: Provision (benefit) for income taxes
493,471

 
(1,105,827
)
 
14,134

Total net income (loss)
$
(344,690
)
 
$
1,261,953

 
$
72,584



Entity Wide Reporting
Ciena’s operating segments each engage in business across four geographic regions: North America; Europe, Middle East and Africa (“EMEA”); Asia-Pacific (“APAC”); and Caribbean and Latin America (“CALA”). North America includes only activities in the United States and Canada. The following table reflects Ciena’s geographic distribution of revenue principally based on the relevant location for Ciena’s delivery of products and performance of services. For the periods below, Ciena’s geographic distribution of revenue was as follows (in thousands):

 
Year Ended October 31,
 
2018
 
2017
 
2016
North America
$
1,886,450

 
$
1,736,047

 
$
1,689,263

EMEA
464,876

 
404,099

 
393,705

CALA
140,177

 
164,308

 
195,085

APAC
602,783

 
497,233

 
322,520

Total
$
3,094,286

 
$
2,801,687

 
$
2,600,573



North America includes $1.77 billion, $1.63 billion and $1.58 billion of United States revenue for fiscal years ended October 31, 2018, 2017 and 2016, respectively. No other country accounted for at least 10% of total revenue for the periods presented above.

The following table reflects Ciena’s geographic distribution of equipment, building, furniture and fixtures, net, with any country accounting for at least 10% of total equipment, building, furniture and fixtures, net, specifically identified. Equipment, building, furniture and fixtures, net, attributable to geographic regions outside of the United States and Canada are reflected as “Other International.” For the periods below, Ciena’s geographic distribution of equipment, building, furniture and fixtures, net, was as follows (in thousands):
 
October 31,
 
2018
 
2017
Canada
$
198,028

 
$
203,491

United States
75,479

 
90,482

Other International
18,560

 
14,492

Total
$
292,067

 
$
308,465



While we have benefited from the diversification of our business and customer base, our ten largest customers contributed 56.5% of fiscal 2018 revenue, 55.6% of fiscal 2017 revenue and 51.1% of fiscal 2016 revenue.

For the periods below, customers accounting for at least 10% of Ciena’s revenue were as follows (in thousands):
 
October 31,
 
2018
 
2017
 
2016
AT&T
$
374,576

 
$
448,943

 
$
479,077

Verizon
318,013

 
288,048

 
n/a

Total
$
692,589

 
$
736,991

 
$
479,077

________________________________
n/a
Denotes revenue representing less than 10% of total revenue for the period


Both customers purchased products and services from each of Ciena’s operating segments.