CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) shares in Thousands, $ in Thousands		3 Months Ended
		Mar. 31, 2018	Mar. 31, 2017
Revenues
Software as a service and platform as a service		$ 104,280	$ 99,447
License		28,046	59,381
Maintenance		56,659	54,471
Services		20,325	18,163
Total revenues		209,310	231,462
Operating expenses
Cost of revenue	[1]	107,336	108,543
Research and development		36,791	37,285
Selling and marketing		31,893	27,137
General and administrative		28,649	32,503
Depreciation and amortization		21,345	22,371
Total operating expenses		226,014	227,839
Operating income (loss)		(16,704)	3,623
Other income (expense)
Interest expense		(9,365)	(10,160)
Interest income		2,744	106
Other, net		(55)	649
Total other income (expense)		(6,676)	(9,405)
Loss before income taxes		(23,380)	(5,782)
Income tax benefit		(3,952)	(4,174)
Net loss		$ (19,428)	$ (1,608)
Loss per common share
Basic		$ (0.17)	$ (0.01)
Diluted		$ (0.17)	$ (0.01)
Weighted average common shares outstanding
Basic		115,642	116,610
Diluted		115,642	116,610

[1] The cost of revenue excludes charges for depreciation but includes amortization of purchased and developed software for resale.