Segment Information (Tables)

12 Months Ended

Dec. 31, 2023

Segment Reporting [Abstract]

Schedule of Selected Financial Data by Reportable Segment

The following is selected financial data for the Company’s reportable segments for the periods indicated (in thousands):

	Years Ended December 31,
	2023		2022		2021
Revenues
Banks	$	616,051	$	638,585	$	625,125
Merchants	150,616		153,905		152,988
Billers	685,912		629,411		592,485
Total revenue	$	1,452,579	$	1,421,901	$	1,370,598
Segment Adjusted EBITDA
Banks	$	355,489	$	371,017	$	372,949
Merchants	44,345		49,029		54,266
Billers	142,343		107,371		129,048
Depreciation and amortization	(122,373)		(127,328)		(133,393)
Stock-based compensation expense	(24,547)		(29,753)		(27,242)
Corporate and unallocated expenses	(174,849)		(166,501)		(185,731)
Interest, net	(64,271)		(40,646)		(33,538)
Other, net	(8,510)		43,446		(1,294)
Income before income taxes	$	147,627	$	206,635	$	175,065

Schedule of Revenue by Primary Solution Category for Reportable Segments

The following is revenue by primary solution category for the Company’s reportable segments for the periods indicated (in thousands):

	Year Ended December 31, 2023
	Banks		Merchants		Billers		Total
Primary Solution Categories
Bill Payments	$	—	$	—	$	685,912	$	685,912
Digital Business Banking	2,792		—		—		2,792
Merchant Payments	—		150,616		—		150,616
Fraud Management	63,503		—		—		63,503
Real-Time Payments	128,957		—		—		128,957
Issuing and Acquiring	420,799		—		—		420,799
Total	$	616,051	$	150,616	$	685,912	$	1,452,579
	Year Ended December 31, 2022
	Banks		Merchants		Billers		Total
Primary Solution Categories
Bill Payments	$	—	$	—	$	629,411	$	629,411
Digital Business Banking	35,504		—		—		35,504
Merchant Payments	—		153,905		—		153,905
Fraud Management	47,421		—		—		47,421
Real-Time Payments	104,777		—		—		104,777
Issuing and Acquiring	450,883		—		—		450,883
Total	$	638,585	$	153,905	$	629,411	$	1,421,901
	Year Ended December 31, 2021
	Banks		Merchants		Billers		Total
Primary Solution Categories
Bill Payments	$	—	$	—	$	592,485	$	592,485
Digital Business Banking	60,398		—		—		60,398
Merchant Payments	—		152,988		—		152,988
Fraud Management	43,704		—		—		43,704
Real-Time Payments	77,922		—		—		77,922
Issuing and Acquiring	443,101		—		—		443,101
Total	$	625,125	$	152,988	$	592,485	$	1,370,598

The following is revenue by the Company's reportable segments for the periods indicated (in thousands):

	Year Ended December 31,
	2023		2022		2021
Banks
Software as a service and platform as a service	$	39,803	$	48,932	$	57,339
License	311,549		336,028		310,758
Maintenance	189,650		184,017		193,332
Services	75,049		69,608		63,696
Total	$	616,051	$	638,585	$	625,125
Merchants
Software as a service and platform as a service	$	123,528	$	124,631	$	124,933
License	9,675		12,106		9,015
Maintenance	15,322		15,934		16,846
Services	2,091		1,234		2,194
Total	$	150,616	$	153,905	$	152,988
Billers
Software as a service and platform as a service	$	685,816	$	629,317	$	592,070
License	—		—		94
Maintenance	96		94		321
Services	—		—		—
Total	$	685,912	$	629,411	$	592,485

Schedule of Revenue by Geographic Areas

The following is the Company's revenue by geographic location for the periods indicated (in thousands):

	Year Ended December 31,
	2023		2022		2021
Revenue
United States	$	887,168	$	851,712	$	869,081
Other	565,411		570,189		501,517
Total	$	1,452,579	$	1,421,901	$	1,370,598

Schedule of Long-lived Assets by Geographic Location

The following is the Company’s long-lived assets by geographic location for the periods indicated (in thousands):

	December 31,
	2023		2022
Long-lived Assets
United States	$	1,216,158	$	1,286,505
Other	763,437		754,847
Total	$	1,979,595	$	2,041,352