Segment Information (Tables)

9 Months Ended

Sep. 30, 2023

Segment Reporting [Abstract]

Schedule of Selected Financial Data by Reportable Segment

The following is selected financial data for the Company’s reportable segments for the periods indicated (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Revenue
Banks	$	155,684	$	117,439	$	361,231	$	391,583
Merchants	36,267		35,609		107,556		113,145
Billers	171,064		153,543		507,229		465,368
Total revenue	$	363,015	$	306,591	$	976,016	$	970,096
Segment Adjusted EBITDA
Banks	$	91,010	$	49,793	$	167,313	$	184,667
Merchants	10,296		9,781		26,751		32,243
Billers	39,186		26,348		100,056		81,029
Depreciation and amortization	(30,463)		(32,140)		(93,438)		(95,869)
Stock-based compensation expense	(6,822)		(7,126)		(17,537)		(21,884)
Corporate and unallocated expenses	(41,283)		(43,167)		(135,053)		(124,574)
Interest, net	(16,345)		(11,341)		(48,183)		(27,809)
Other, net	1,084		41,545		(6,403)		45,801
Income (loss) before income taxes	$	46,663	$	33,693	$	(6,494)	$	73,604

Schedule of Revenue by Primary Solution Category for Reportable Segments

The following is revenue by primary solution category for the Company’s reportable segments for the periods indicated (in thousands):

	Three Months Ended September 30, 2023
	Banks		Merchants		Billers		Total
Primary Solution Categories
Bill Payments	$	—	$	—	$	171,064	$	171,064
Digital Business Banking	702		—		—		702
Merchant Payments	—		36,267		—		36,267
Fraud Management	16,543		—		—		16,543
Real-Time Payments	26,374		—		—		26,374
Issuing and Acquiring	112,065		—		—		112,065
Total	$	155,684	$	36,267	$	171,064	$	363,015
	Three Months Ended September 30, 2022
	Banks		Merchants		Billers		Total
Primary Solution Categories
Bill Payments	$	—	$	—	$	153,543	$	153,543
Digital Business Banking	9,001		—		—		9,001
Merchant Payments	—		35,609		—		35,609
Fraud Management	14,840		—		—		14,840
Real-Time Payments	24,904		—		—		24,904
Issuing and Acquiring	68,694		—		—		68,694
Total	$	117,439	$	35,609	$	153,543	$	306,591
	Nine Months Ended September 30, 2023
	Banks		Merchants		Billers		Total
Primary Solution Categories
Bill Payments	$	—	$	—	$	507,229	$	507,229
Digital Business Banking	2,293		—		—		2,293
Merchant Payments	—		107,556		—		107,556
Fraud Management	38,051		—		—		38,051
Real-Time Payments	72,271		—		—		72,271
Issuing and Acquiring	248,616		—		—		248,616
Total	$	361,231	$	107,556	$	507,229	$	976,016
	Nine Months Ended September 30, 2022
	Banks		Merchants		Billers		Total
Primary Solution Categories
Bill Payments	$	—	$	—	$	465,368	$	465,368
Digital Business Banking	34,586		—		—		34,586
Merchant Payments	—		113,145		—		113,145
Fraud Management	30,169		—		—		30,169
Real-Time Payments	71,043		—		—		71,043
Issuing and Acquiring	255,785		—		—		255,785
Total	$	391,583	$	113,145	$	465,368	$	970,096

	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Banks
Software as a service and platform as a service	$	10,167	$	12,394	$	29,158	$	40,331
License	77,779		42,188		136,980		159,569
Maintenance	48,084		44,896		142,050		138,983
Services	19,654		17,961		53,043		52,700
Total	$	155,684	$	117,439	$	361,231	$	391,583
Merchants
Software as a service and platform as a service	$	30,162	$	29,626	$	89,660	$	91,451
License	1,900		1,473		5,701		8,691
Maintenance	3,834		4,244		11,314		12,090
Services	371		266		881		913
Total	$	36,267	$	35,609	$	107,556	$	113,145
Billers
Software as a service and platform as a service	$	171,040	$	153,520	$	507,157	$	465,298
License	—		—		—		—
Maintenance	24		23		72		70
Services	—		—		—		—
Total	$	171,064	$	153,543	$	507,229	$	465,368

Schedule of Revenue by Geographic Location

The following is the Company's revenue by geographic location for the periods indicated (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Revenue
United States	$	226,911	$	195,571	$	633,379	$	604,345
Other	136,104		111,020		342,637		365,751
Total	$	363,015	$	306,591	$	976,016	$	970,096

Schedule of Long-lived Assets by Geographic Location

The following is the Company’s long-lived assets by geographic location for the periods indicated (in thousands):

	September 30, 2023		December 31, 2022
Long-lived Assets
United States	$	1,218,402	$	1,286,505
Other	734,268		754,847
Total	$	1,952,670	$	2,041,352