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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2021
Sep. 30, 2020
Sep. 30, 2021
Sep. 30, 2020
Revenues        
Revenues $ 316,914 $ 315,883 $ 903,769 $ 907,278
Operating expenses        
Cost of revenue [1] 158,712 158,579 476,811 471,762
Research and development 35,248 33,573 104,791 108,175
Selling and marketing 33,413 22,154 90,211 76,692
General and administrative 29,717 37,000 89,429 102,684
Depreciation and amortization 31,845 33,395 95,434 98,928
Total operating expenses 288,935 284,701 856,676 858,241
Operating income 27,979 31,182 47,093 49,037
Other income (expense)        
Interest expense (11,208) (12,925) (33,943) (44,238)
Interest income 2,834 2,927 8,553 8,781
Other, net (1,088) 1,356 (1,036) (6,361)
Total other income (expense) (9,462) (8,642) (26,426) (41,818)
Income before income taxes 18,517 22,540 20,667 7,219
Income tax expense 4,753 6,674 2,347 1,705
Net income $ 13,764 $ 15,866 $ 18,320 $ 5,514
Income per common share        
Basic (in dollars per share) $ 0.12 $ 0.14 $ 0.16 $ 0.05
Diluted (in dollars per share) $ 0.12 $ 0.13 $ 0.15 $ 0.05
Weighted average common shares outstanding        
Basic (in shares) 117,512 116,558 117,574 116,217
Diluted (in shares) 118,540 117,804 118,817 117,644
Software as a service and platform as a service        
Revenues        
Revenues $ 191,456 $ 190,369 $ 583,530 $ 563,892
License        
Revenues        
Revenues 54,454 56,773 110,383 135,038
Maintenance        
Revenues        
Revenues 53,519 53,049 159,037 159,078
Services        
Revenues        
Revenues $ 17,485 $ 15,692 $ 50,819 $ 49,270
[1] The cost of revenue excludes charges for depreciation but includes amortization of purchased and developed software for resale.