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Segment Information (Tables)
9 Months Ended
Sep. 30, 2021
Segment Reporting [Abstract]  
Schedule of Selected Financial Data by Reportable Segment The following is selected financial data for the Company’s reportable segments for the periods indicated (in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
2021202020212020
Revenue
Banks$131,744 $125,658 $341,712 $356,865 
Merchants38,989 40,761 115,083 109,870 
Billers146,181 149,464 446,974 440,543 
Total revenue$316,914 $315,883 $903,769 $907,278 
Segment Adjusted EBITDA
Banks$67,602 $71,666 $159,262 $182,487 
Merchants14,221 18,954 41,987 38,210 
Billers31,969 33,875 100,593 98,414 
Depreciation and amortization(33,380)(35,490)(100,366)(105,004)
Stock-based compensation expense(6,367)(8,061)(20,790)(22,943)
Corporate and unallocated expenses(46,066)(49,762)(133,593)(142,127)
Interest, net(8,374)(9,998)(25,390)(35,457)
Other, net(1,088)1,356 (1,036)(6,361)
Income before income taxes$18,517 $22,540 $20,667 $7,219 
The following is revenue by the Company's reportable segments for the periods indicated (in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
2021202020212020
Banks
Software as a service and platform as a service$14,794 $13,881 $43,555 $41,036 
License51,062 48,997 102,993 123,735 
Maintenance48,829 48,331 146,091 145,973 
Services17,059 14,449 49,073 46,121 
Total$131,744 $125,658 $341,712 $356,865 
Merchants
Software as a service and platform as a service$30,561 $27,099 $93,336 $82,648 
License3,392 7,776 7,296 11,209 
Maintenance4,610 4,643 12,705 12,864 
Services426 1,243 1,746 3,149 
Total$38,989 $40,761 $115,083 $109,870 
Billers
Software as a service and platform as a service$146,101 $149,389 $446,639 $440,208 
License— — 94 94 
Maintenance80 75 241 241 
Services— — — — 
Total$146,181 $149,464 $446,974 $440,543 
Schedule of Revenue by Primary Solution Category for Reportable Segments The following is revenue by primary solution category for the Company’s reportable segments for the periods indicated (in thousands):
Three Months Ended September 30, 2021
BanksMerchantsBillersTotal
Primary Solution Categories
Bill Payments$— $— $146,181 $146,181 
Digital Business Banking16,527 — — 16,527 
Merchant Payments— 38,989 — 38,989 
Fraud Management6,882 — — 6,882 
Real-Time Payments27,638 — — 27,638 
Issuing and Acquiring80,697 — — 80,697 
Total$131,744 $38,989 $146,181 $316,914 
Three Months Ended September 30, 2020
BanksMerchantsBillersTotal
Primary Solution Categories
Bill Payments$— $— $149,464 $149,464 
Digital Business Banking14,443 — — 14,443 
Merchant Payments— 40,761 — 40,761 
Fraud Management11,513 — — 11,513 
Real-Time Payments12,998 — — 12,998 
Issuing and Acquiring86,704 — — 86,704 
Total$125,658 $40,761 $149,464 $315,883 
Nine Months Ended September 30, 2021
BanksMerchantsBillersTotal
Primary Solution Categories
Bill Payments$— $— $446,974 $446,974 
Digital Business Banking47,319 — — 47,319 
Merchant Payments— 115,083 — 115,083 
Fraud Management23,563 — — 23,563 
Real-Time Payments58,534 — — 58,534 
Issuing and Acquiring212,296 — — 212,296 
Total$341,712 $115,083 $446,974 $903,769 
Nine Months Ended September 30, 2020
BanksMerchantsBillersTotal
Primary Solution Categories
Bill Payments$— $— $440,543 $440,543 
Digital Business Banking45,327 — — 45,327 
Merchant Payments— 109,870 — 109,870 
Fraud Management25,183 — — 25,183 
Real-Time Payments57,160 — — 57,160 
Issuing and Acquiring229,195 — — 229,195 
Total$356,865 $109,870 $440,543 $907,278 
Schedule of Revenue by Geographic Location The following is the Company's revenue by geographic location for the periods indicated (in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
2021202020212020
Revenue
United States$199,195 $199,209 $587,002 $611,383 
Other117,719 116,674 316,767 295,895 
Total$316,914 $315,883 $903,769 $907,278 
Schedule of Long-lived Assets by Geographic Location The following is the Company’s long-lived assets by geographic location for the periods indicated (in thousands):
September 30, 2021December 31, 2020
Long-lived Assets
United States$1,383,348 $1,423,862 
Other724,832 750,651 
Total$2,108,180 $2,174,513