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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Revenues        
Total revenues $ 299,910 $ 297,618 $ 591,395 $ 503,473
Operating expenses        
Cost of revenue [1] 147,346 155,240 313,183 270,181
Research and development 35,578 39,235 74,602 75,429
Selling and marketing 24,455 32,962 54,538 62,392
General and administrative 29,758 49,319 65,684 80,836
Depreciation and amortization 33,635 26,744 65,533 48,610
Total operating expenses 270,772 303,500 573,540 537,448
Operating income (loss) 29,138 (5,882) 17,855 (33,975)
Other income (expense)        
Interest expense (14,142) (15,323) (31,313) (26,937)
Interest income 2,954 2,997 5,854 6,030
Other, net 2,041 1,402 (7,717) (510)
Total other income (expense) (9,147) (10,924) (33,176) (21,417)
Income (loss) before income taxes 19,991 (16,806) (15,321) (55,392)
Income tax expense (benefit) 5,916 (22,531) (4,969) (35,154)
Net income (loss) $ 14,075 $ 5,725 $ (10,352) $ (20,238)
Income (loss) per common share        
Basic (in dollars per share) $ 0.12 $ 0.05 $ (0.09) $ (0.17)
Diluted (in dollars per share) $ 0.12 $ 0.05 $ (0.09) $ (0.17)
Weighted average common shares outstanding        
Basic (in shares) 116,033 116,586 116,019 116,287
Diluted (in shares) 117,264 118,786 116,019 116,287
Software as a service and platform as a service        
Revenues        
Total revenues $ 180,573 $ 172,499 $ 373,523 $ 281,056
License        
Revenues        
Total revenues 50,136 52,541 78,265 73,619
Maintenance        
Revenues        
Total revenues 52,749 51,922 106,029 107,033
Services        
Revenues        
Total revenues $ 16,452 $ 20,656 $ 33,578 $ 41,765
[1] The cost of revenue excludes charges for depreciation but includes amortization of purchased and developed software for resale.