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Segment Information - Selected Financial Data (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Segment Reporting Information [Line Items]    
Revenue $ 291,485 $ 205,855
Depreciation and amortization (33,822) (24,852)
Stock-based compensation expense (6,950) (6,585)
Corporate and unallocated expenses (24,541) (24,662)
Interest, net (14,271) (8,581)
Other, net (9,758) (1,912)
Loss before income taxes (35,312) (38,586)
Operating Segments | ACI On Demand    
Segment Reporting Information [Line Items]    
Revenue 192,950 109,848
Segment Adjusted EBITDA 23,121 (262)
Depreciation and amortization (9,332) (7,562)
Stock-based compensation expense (2,026) (1,951)
Operating Segments | ACI On Premise    
Segment Reporting Information [Line Items]    
Revenue 98,535 96,007
Segment Adjusted EBITDA 30,909 28,268
Depreciation and amortization (3,106) (3,030)
Stock-based compensation expense (2,030) (1,956)
Corporate and Other    
Segment Reporting Information [Line Items]    
Depreciation and amortization (21,384) (14,260)
Stock-based compensation expense $ (2,894) $ (2,678)