8-K

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

___________________________

FORM 8-K

___________________________

CURRENT REPORT

Pursuant to Section 13 OR 15(d) of The Securities Exchange Act of 1934

Date of Report (Date of earliest event reported): February 27, 2020

Commission File Number 0-25346

ACI WORLDWIDE, INC.

(Exact name of registrant as specified in its charter)

Delaware				47-0772104
(State or other jurisdiction of incorporation or organization)				(I.R.S. Employer Identification No.)
3520 Kraft Rd,	Suite 300	Naples,	Florida	34105
(Address of Principal Executive Offices)				(Zip Code)

(239) 403-4660

(Registrant's telephone number, including area code)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

☐ Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

☐ Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

☐ Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

☐ Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:

Title of each class	Trading Symbol(s)	Name of each exchange on which registered
Common Stock, $0.005 par value	ACIW	Nasdaq Global Select Market

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).

Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Item 2.02. Results of Operation and Financial Condition.

On February 27, 2020, ACI Worldwide, Inc. (“the Company”) issued a press release announcing its financial results for the three months and year ended December 31, 2019. A copy of this press release is attached hereto as Exhibit 99.1. Following the publication of the earnings release, the Company hosted an earnings call in which its financial results were discussed. The investor presentation materials used for the call are attached as Exhibit 99.2 hereto.

The foregoing information (including the exhibits hereto) is being furnished under “Item 2.02 – Results of Operations and Financial Condition” and “Item 7.01 – Regulation FD Disclosure.” Such information (including the exhibits hereto) shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, nor shall it be deemed incorporated by reference in any filing under the Securities Act of 1933, as amended, except as shall be expressly set forth by specific reference in such filing.

The filing of this report and the furnishing of this information pursuant to Items 2.02 and 7.01 do not mean that such information is material or that disclosure of such information is required.

Item 7.01. Regulation FD Disclosure.

See “Item 2.02 – Results of Operation and Financial Condition” above.

Item 9.01. Financial Statements and Exhibits.

(d) Exhibits.

99.1	Press Release dated February 27, 2020
99.2	Investor presentation materials dated February 27, 2020
104	Cover Page Interactive Data File (embedded within the Inline XBRL document)

SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. 

	ACI WORLDWIDE, INC. (Registrant)
Date: February 27, 2020	By:	/s/ SCOTT W. BEHRENS
		Scott W. Behrens
		Executive Vice President, Chief Financial Officer and Chief Accounting Officer (Principal Financial Officer)

EX-99.1

Exhibit 99.1

ACI Worldwide, Inc. Reports Financial Results for the

Quarter and Full Year Ended December 31, 2019

2019 HIGHLIGHTS

• Revenue up 25% from 2018

• Recurring revenue grew to 71% of total revenue from 65% in 2018

• Net income of $67 million

• Adjusted EBITDA up 23% from 2018

• On Demand net adjusted EBITDA margin improved to 19% from 5% in 2018

NAPLES, FLA — February 27, 2020 — ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time electronic payment and banking solutions, announced financial results today for the quarter and full year ended December 31, 2019.

“As previously announced, our 2019 results were impacted by a delayed contract.  Notwithstanding the contract delay, 2019 was a positive year for ACI and we are very pleased with our business overall.  The Speedpay acquisition brought us a leadership position in electronic bill payment and contributed to materially improved profitability in our On Demand segment.  We also delivered strong growth in our Real-Time Payments and eCommerce solutions,” said Craig Saks, Interim President and CEO, ACI Worldwide.  “We enter 2020 with a strong pipeline and solid growth expectations.  Further, we are excited about the appointment of Odilon Almeida as our President and CEO and look forward to his leadership and contributions in realizing our long-term growth plans.”

FULL YEAR 2019 FINANCIAL SUMMARY

Full year 2019 revenue was $1.26 billion, up 25% from $1.0 billion in 2018. Adjusting for the Speedpay contribution, full year revenue grew 2% from 2018. Total recurring revenue increased 37% in the year to $891 million, or 71% of total revenue, from $652 million, or 65% of total revenue in 2018.

Net income in 2019 was $67 million compared to $69 million in 2018. Adjusted EBITDA in 2019 was $308 million, up 23% from $251 million in 2018.

In 2019, revenue from ACI’s On Demand segment was $679 million, up 57% from $433 million in 2018. On Demand segment net adjusted EBITDA margin improved to 19% from 5% in 2018. On Demand segment net adjusted EBITDA margins are adjusted for pass through interchange revenue of $322 million and $170 million, for 2019 and 2018, respectively.

ACI’s On Premise segment revenue was $579 million, up slightly from $577 million in 2018. On Premise segment adjusted EBITDA margin was 55%.

ACI ended 2019 with a 12-month backlog of $1.1 billion and a 60-month backlog of $5.8 billion. After adjusting for foreign currency fluctuations, our 12-month backlog increased $18 million and our 60-month backlog increased $144 million from 2018.

ACI ended 2019 with $121 million in cash on hand and a debt balance of $1.4 billion. During the year, the company repurchased 1.2 million shares for $36 million, or an average price of $29 per share and has $141 million remaining on its share repurchase authorization.

2020 GUIDANCE

For 2020 we expect total revenue to be between $1.48 billion and $1.51 billion, which represents approximately 18% to 20% growth over 2019. We expect 2020 adjusted EBITDA to be in a range of $425 million to $445 million, which represents approximately 38% to 45% growth over 2019. This excludes between $5 million and $10 million in significant transaction-related expenses and $10 million of one-time charges to implement cost reduction strategies.

We expect revenue to be between $285 million and $295 million in Q1 2020.

CONFERENCE CALL TO DISCUSS FINANCIAL RESULTS AND OUTLOOK

Management will host a conference call at 8:30 am ET today to discuss these results as well as 2020 guidance. Interested persons may access a real-time audio broadcast of the teleconference at http://investor.aciworldwide.com/ or use the following numbers for dial-in participation: US/Canada: (866) 914-7436, international: +1 (817) 385-9117. Please provide your name, the conference name ACI Worldwide, Inc. and conference code 2899342. There will be a replay of the call available for two weeks on (855) 859-2056 for US/Canada callers and +1 (404) 537-3406 for international participants

About ACI Worldwide

ACI Worldwide, the Universal Payments (UP) company, powers electronic payments for more than 5,100 organizations around the world. More than 1,000 of the largest financial institutions and intermediaries, as well as thousands of global merchants, rely on ACI to execute $14 trillion each day in payments and securities. In addition, myriad organizations utilize our electronic bill presentment and payment services. Through our comprehensive suite of software solutions delivered on customers’ premises, in a third-party public cloud environment or through ACI’s private cloud, we provide real-time, immediate payments capabilities and enable the industry’s most complete omni-channel payments experience. To learn more about ACI, please visit www.aciworldwide.com. You can also find us on Twitter @ACI_Worldwide.

© Copyright ACI Worldwide, Inc. 2020.

ACI, ACI Worldwide, ACI Payment Systems, the ACI logo and all ACI product names are trademarks or registered trademarks of ACI Worldwide, Inc., or one of its subsidiaries, in the United States, other countries or both. Other parties’ trademarks referenced are the property of their respective owners.

For more information contact:

John Kraft, Vice President, Investor Relations & Strategic Analysis

ACI Worldwide

239-403-4627

john.kraft@aciworldwide.com

To supplement our financial results presented on a GAAP basis, we use the non-GAAP measures indicated in the tables, which exclude significant transaction-related expenses, one-time charges to implement cost reduction strategies, as well as other significant non-cash expenses such as depreciation, amortization and stock-based compensation, that we believe are helpful in understanding our past financial performance and our future results. The presentation of these non-GAAP financial measures should be considered in addition to our GAAP results and are not intended to be considered in isolation or as a substitute for the financial information prepared and presented in accordance with GAAP. Management generally compensates for limitations in the use of non-GAAP financial measures by relying on comparable GAAP financial measures and providing investors with a reconciliation of non-GAAP financial measures only in addition to and in conjunction with results presented in accordance with GAAP.

We believe that these non-GAAP financial measures reflect an additional way to view aspects of our operations that, when viewed with our GAAP results, provide a more complete understanding of factors and trends affecting our business. Certain non-GAAP measures include:

• Adjusted EBITDA: net income plus income tax expense (benefit), net interest income (expense), net other income (expense), depreciation, amortization and stock-based compensation, as well as significant transaction-related expenses and one-time charges to implement cost reduction strategies. Adjusted EBITDA should be considered in addition to, rather than as a substitute for, net income.

• Net Adjusted EBITDA Margin: Adjusted EBITDA divided by revenue net of pass through interchange revenue. Net Adjusted EBITDA Margin should be considered in addition to, rather than as a substitute for, net income.

ACI is also presenting adjusted operating free cash flow, which is defined as net cash provided by operating activities and net after-tax payments associated with significant transaction-related expenses, less capital expenditures. Adjusted operating free cash flow is considered a non-GAAP financial measure as defined by SEC Regulation G. We utilize this non-GAAP financial measure, and believe it is useful to investors, as an indicator of cash flow available for debt repayment and other investing activities, such as capital investments and acquisitions. We utilize adjusted operating free cash flow as a further indicator of operating performance and for planning investment activities. Adjusted operating free cash flow should be considered in addition to, rather than as a substitute for, net cash provided by operating activities. A limitation of adjusted operating free cash flow is that it does not represent the total increase or decrease in the cash balance for the period. This measure also does not exclude mandatory debt service obligations and, therefore, does not represent the residual cash flow available for discretionary expenditures. We believe that adjusted operating free cash flow is useful to investors to provide disclosures of our operating results on the same basis as that used by our management.

ACI backlog includes estimates for SaaS and PaaS, license, maintenance, and services revenue specified in executed contracts but excluded from contracted revenue that will be recognized in future periods, as well as revenue from assumed contract renewals to the extent that we believe recognition of the related revenue will occur within the corresponding backlog period. We have historically included assumed renewals in backlog estimates based upon automatic renewal provisions in the executed contract and our historic experience with customer renewal rates.

Backlog is considered a non-GAAP financial measure as defined by SEC Regulation G. Our 60-month backlog estimates are derived using the following key assumptions:

• License arrangements are assumed to renew at the end of their committed term or under the renewal option stated in the contract at a rate consistent with historical experience. If the license arrangement includes extended payment terms, the renewal estimate is adjusted for the effects of a significant financing component.

• Maintenance fees are assumed to exist for the duration of the license term for those contracts in which the committed maintenance term is less than the committed license term.

• SaaS and PaaS arrangements are assumed to renew at the end of their committed term at a rate consistent with our historical experiences.

• Foreign currency exchange rates are assumed to remain constant over the 60-month backlog period for those contracts stated in currencies other than the U.S. dollar.

• Our pricing policies and practices are assumed to remain constant over the 60-month backlog period.

Estimates of future financial results are inherently unreliable. Our backlog estimates require substantial judgment and are based on a number of assumptions as described above. These assumptions may turn out to be inaccurate or wrong, including, but not limited to, reasons outside of management’s control. For example, our customers may attempt to renegotiate or terminate their contracts for a number of reasons, including mergers, changes in their financial condition, or general changes in economic conditions in the customer’s industry or geographic location, or we may experience delays in the development or delivery of products or services specified in customer contracts which may cause the actual renewal rates and amounts to differ from historical experiences. Changes in foreign currency exchange rates may also impact the amount of revenue actually recognized in future periods. Accordingly, there can be no assurance that contracts included in backlog estimates will actually generate the specified revenue or that the actual revenue will be generated within the corresponding 60-month period.

Backlog estimates should be considered in addition to, rather than as a substitute for, reported revenue and contracted but not recognized revenue (including deferred revenue).

FORWARD-LOOKING STATEMENTS

This press release contains forward-looking statements based on current expectations that involve a number of risks and uncertainties. Generally, forward-looking statements do not relate strictly to historical or current facts and may include words or phrases such as “believes,” “will,” “expects,” “anticipates,” “intends,” and words and phrases of similar impact. The forward-looking statements are made pursuant to safe harbor provisions of the Private Securities Litigation Reform Act of 1995.

Forward-looking statements in this press release include, but are not limited to, statements regarding: (i) our leadership position in electronic bill payment; (ii) our strong pipeline and solid growth expectations; (iii) expectations regarding our to-be-appointed President and CEO; (iv) expectations regarding revenue and adjusted EBITDA in 2020; and (v) expectations regarding Q1 2020 revenue.

All of the foregoing forward-looking statements are expressly qualified by the risk factors discussed in our filings with the Securities and Exchange Commission. Such factors include, but are not limited to, increased competition, the success of our Universal Payments strategy, demand for our products, restrictions and other financial covenants in our debt agreements, consolidations and failures in the financial services industry, customer reluctance to switch to a new vendor, the accuracy of management’s backlog estimates, failure to obtain renewals of customer contracts or to obtain such renewals on favorable terms, delay or cancellation of customer projects or inaccurate project completion estimates, volatility and disruption of the capital and credit markets and adverse changes in the global economy, events outside of our control including natural disasters, wars, and outbreaks of disease, our ability to attract and retain senior management personnel and skilled technical employees, our existing levels of debt, potential adverse effects from the impending replacement of LIBOR, impairment of our goodwill or intangible assets, litigation, future acquisitions, strategic partnerships and investments, integration of and achieving benefits from the Speedpay acquisition, the complexity of our products and services and the risk that they may contain hidden defects or be subjected to security breaches or viruses, compliance of our products with applicable legislation, governmental regulations and industry standards, our ability to protect customer information from security breaches or attacks, our compliance with privacy regulations, our ability to adequately defend our intellectual property, exposure to credit or operating risks arising from certain payment funding methods, the cyclical nature of our revenue and earnings and the accuracy of forecasts due to the concentration of revenue-generating activity during the final weeks of each quarter, business interruptions or failure of our information technology and communication systems, our offshore software development activities, risks from operating internationally, including fluctuations in currency exchange rates, exposure to unknown tax liabilities, and volatility in our stock price. For a detailed discussion of these risk factors, parties that are relying on the forward-looking statements should review our filings with the Securities and Exchange Commission, including our most recently filed Annual Report on Form 10-K and our Quarterly Reports on Form 10-Q.

ACI WORLDWIDE, INC. AND SUBSIDIARIES

CONSOLIDATED BALANCE SHEETS

(unaudited and in thousands, except share and per share amounts)

	December 31,
	2019			2018
ASSETS
Current assets
Cash and cash equivalents	$	121,398		$	148,502
Receivables, net of allowances	359,197			348,182
Settlement assets	391,039			32,256
Prepaid expenses	24,542			23,277
Other current assets	24,200			14,260
Total current assets	920,376			566,477
Noncurrent assets
Accrued receivables, net	213,041			189,010
Property and equipment, net	70,380			72,729
Operating lease right-of-use assets	57,382			—
Software, net	234,517			137,228
Goodwill	1,280,525			909,691
Intangible assets, net	356,969			168,127
Deferred income taxes, net	51,611			27,048
Other noncurrent assets	72,733			52,145
TOTAL ASSETS	$	3,257,534		$	2,122,455
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities
Accounts payable	$	37,010		$	39,602
Settlement liabilities	368,719			31,605
Employee compensation	29,318			38,115
Current portion of long-term debt	34,148			20,767
Deferred revenue	65,784			104,843
Other current liabilities	76,971			61,688
Total current liabilities	611,950			296,620
Noncurrent liabilities
Deferred revenue	53,155			51,292
Long-term debt	1,339,007			650,989
Deferred income taxes, net	32,053			31,715
Operating lease liabilities	46,766			—
Other noncurrent liabilities	44,635			43,608
Total liabilities	2,127,566			1,074,224
Commitments and contingencies
Stockholders’ equity
Preferred stock	—			—
Common stock	702			702
Additional paid-in capital	667,658			632,235
Retained earnings	930,830			863,768
Treasury stock	(377,639		)	(355,857		)
Accumulated other comprehensive loss	(91,583		)	(92,617		)
Total stockholders’ equity	1,129,968			1,048,231
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY	$	3,257,534		$	2,122,455

ACI WORLDWIDE, INC.AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF OPERATIONS

(unaudited and in thousands, except per share amounts)

	For the Three Months Ended December 31,						For the Years Ended December 31,
	2019			2018			2019			2018
Revenues
Software as a service and platform as a service	$	203,661		$	110,626		$	677,669		$	433,025
License	122,584			137,991			288,261			280,556
Maintenance	53,738			53,065			213,409			219,145
Services	19,937			18,268			78,955			77,054
Total revenues	399,920			319,950			1,258,294			1,009,780
Operating expenses
Cost of revenue (1)	173,104			104,281			617,453			430,351
Research and development	34,601			32,969			146,573			143,630
Selling and marketing	30,875			24,576			123,684			117,881
General and administrative	27,174			20,399			135,296			107,422
Depreciation and amortization	31,753			21,311			111,532			84,585
Total operating expenses	297,507			203,536			1,134,538			883,869
Operating income	102,413			116,414			123,756			125,911
Other income (expense)
Interest expense	(18,109		)	(9,875		)	(64,033		)	(41,530		)
Interest income	2,949			2,893			11,967			11,142
Other, net	3,399			(688		)	520			(3,724		)
Total other income (expense)	(11,761		)	(7,670		)	(51,546		)	(34,112		)
Income before income taxes	90,652			108,744			72,210			91,799
Income tax expense	35,166			21,054			5,148			22,878
Net income	$	55,486		$	87,690		$	67,062		$	68,921
Income per common share
Basic	$	0.48		$	0.76		$	0.58		$	0.59
Diluted	$	0.47		$	0.74		$	0.57		$	0.59
Weighted average common shares outstanding
Basic	115,695			116,066			116,175			116,057
Diluted	118,898			117,852			118,571			117,632

(1) The cost of revenue excludes charges for depreciation but includes amortization of purchased and developed software for resale.

ACI WORLDWIDE, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF CASH FLOWS

(unaudited and in thousands)

	For the Three Months Ended December 31,						For the Years Ended December 31,
	2019			2018			2019			2018
Cash flows from operating activities:
Net income	$	55,486		$	87,690		$	67,062		$	68,921
Adjustments to reconcile net income to net cash flows from operating activities:
Depreciation	6,176			5,909			24,092			23,805
Amortization	27,850			18,552			98,477			73,545
Amortization of operating lease right-of-use assets	5,057			—			15,934			—
Amortization of deferred debt issuance costs	1,219			756			4,128			4,637
Deferred income taxes	17,183			1,405			(22,140		)	(5,734		)
Stock-based compensation expense	6,435			(282		)	36,763			20,360
Other	2,744			575			5,175			2,007
Changes in operating assets and liabilities, net of impact of acquisitions:
Receivables	(53,744		)	(73,203		)	(19,054		)	(14,760		)
Accounts payable	711			9,983			(7,703		)	5,766
Accrued employee compensation	(12,569		)	(9,776		)	(10,829		)	(9,684		)
Current income taxes	7,399			5,314			(1,137		)	(5,115		)
Deferred revenue	(19,826		)	14,266			(37,561		)	14,219
Other current and noncurrent assets and liabilities	4,590			22,281			(15,558		)	5,965
Net cash flows from operating activities	48,711			83,470			137,649			183,932
Cash flows from investing activities:
Purchases of property and equipment	(4,360		)	(1,831		)	(23,099		)	(18,265		)
Purchases of software and distribution rights	(6,350		)	(3,752		)	(24,915		)	(25,628		)
Acquisition of businesses, net of cash acquired	—			—			(757,268		)	—
Other	(6,725		)	—			(25,199		)	(1,467		)
Net cash flows from investing activities	(17,435		)	(5,583		)	(830,481		)	(45,360		)
Cash flows from financing activities:
Proceeds from issuance of common stock	929			772			3,591			3,098
Proceeds from exercises of stock options	6,308			1,269			12,985			19,674
Repurchase of stock-based compensation awards for tax withholdings	(1,164		)	—			(3,986		)	(2,588		)
Repurchases of common stock	—			—			(35,617		)	(54,527		)
Proceeds from senior notes	—			—			—			400,000
Redemption of senior notes	—			—			—			(300,000		)
Proceeds from revolving credit facility	—			—			280,000			109,000
Repayment of revolving credit facility	(26,000		)	—			(41,000		)	(111,000		)
Proceeds from term portion of credit agreement	—			—			500,000			—
Repayment of term portion of credit agreement	(9,738		)	(3,957		)	(28,900		)	(109,289		)
Payments for debt issuance costs	—			(66		)	(12,830		)	(7,319		)
Payments on or proceeds from other debt, net	1,189			(2,421		)	(7,020		)	(4,753		)
Net cash flows from financing activities	(28,476		)	(4,403		)	667,223			(57,704		)
Effect of exchange rate fluctuations on cash	(2,983		)	(1,324		)	(1,495		)	(2,076		)
Net increase (decrease) in cash and cash equivalents	(183		)	72,160			(27,104		)	78,792
Cash and cash equivalents, beginning of period	121,581			76,342			148,502			69,710
Cash and cash equivalents, end of period	$	121,398		$	148,502		$	121,398		$	148,502

Adjusted EBITDA (millions)	For the Three Months Ended December 31,						For the Years Ended December 31,
	2019			2018			2019			2018
Net income	$	55.5		$	87.7		$	67.1		$	68.9
Plus:
Income tax expense	35.2			21.1			5.1			22.9
Net interest expense	15.2			7.0			52.1			30.4
Net other (income) expense	(3.4		)	0.7			(0.5		)	3.7
Depreciation expense	6.2			5.9			24.1			23.8
Amortization expense	27.9			18.6			98.5			73.5
Non-cash stock-based compensation expense	6.4			(0.3		)	36.8			20.4
Adjusted EBITDA before significant transaction-related expenses	$	143.0		$	140.7		$	283.2		$	243.6
Significant transaction-related expenses	2.7			0.9			24.9			7.4
Adjusted EBITDA	$	145.7		$	141.6		$	308.1		$	251.0

Segment Information (millions)	For the Three Months Ended December 31,				For the Years Ended December 31,
	2019		2018		2019		2018
Revenue
ACI On Premise	$	196.2	$	209.3	$	579.3	$	576.8
ACI On Demand	203.7		110.7		679.0		433.0
Total	$	399.9	$	320.0	$	1,258.3	$	1,009.8
Segment Adjusted EBITDA
ACI On Premise	$	136.4	$	152.4	$	321.3	$	323.9
ACI On Demand	30.9		16.3		66.5		12.0

Reconciliation of Adjusted Operating Free Cash Flow (millions)	For the Three Months Ended December 31,						For the Years Ended December 31,
	2019			2018			2019			2018
Net cash flows from operating activities	$	48.7		$	83.5		$	137.6		$	183.9
Net after-tax payments associated with significant transaction-related expenses	0.4			0.6			18.4			7.5
Less: capital expenditures	(10.7		)	(5.6		)	(48.0		)	(43.9		)
Adjusted Operating Free Cash Flow	$	38.4		$	78.5		$	108.0		$	147.5

EX-99.2

Exhibit 99.2 ACI WORLDWIDE February 27, 2020 QUARTERLY AND FULL-YEAR 2019 EARNINGS PRESENTATION

Private Securities Litigation Reform Act of 1995 Safe Harbor For Forward-Looking Statements This presentation contains forward-looking statements based on current expectations that involve a number of risks and uncertainties. The forward-looking statements are made pursuant to safe harbor provisions of the Private Securities Litigation Reform Act of 1995. A discussion of these forward-looking statements and risk factors that may affect them is set forth at the end of this presentation. The Company assumes no obligation to update any forward-looking statement in this presentation, except as required by law.

Year in Review Craig Saks Interim President and Chief Executive Officer 3

2019 Year in Review ◦ 2019 revenue up 25% ◦ Adjusted EBITDA grew 23% ◦ Speedpay acquisition materially improved profitability of ACI On Demand ◦ ACI recurring revenue increased to more than 70% ◦ 2020 pipeline is strong 4

Financial Review Scott Behrens Chief Financial Officer 5

Key Takeaways from the Year • Bookings – Total bookings were $1.2 billion in 2019 • Backlog* – 12-month backlog of $1.1 billion, up $18 million – 60-month backlog of $5.8 billion, up $144 million • Revenue and Adjusted EBITDA – On Demand revenue increased 57% from 2018 – On Demand net adjusted EBITDA margin improved to 19% versus 5% in 2018 – On Premise revenue increased slightly from 2018 – On Premise adjusted EBITDA margin was 55% • Debt and Liquidity – Adjusted operating free cash flow was $108 million, versus $148 million in 2018 – Ended year with $121 million in cash and $1.4 billion in debt – Proforma net debt/EBITDA  of 3.75x – Repurchased 1.2 million shares for $36 million ($29 per share) – $141 million remaining on share repurchase authorization *Adjusted for Fx and the Speedpay acquisition 6

2020 Guidance 2019 2020 Guidance Growth 2020 Guidance (millions) Actuals Low High Over 2019 Revenue $1,258 $1,480 $1,510 18-20% Adjusted EBITDA $308 $425 $445 38-44% ◦ 2019 actuals includes partial year contribution of $228 million from Speedpay, acquired May 9, 2019; on a pro forma basis, Speedpay generated $354 million in revenue during 2019 ◦ 2020 guidance excludes between $5 million and $10 million in one-time significant transaction-related expenses and $10 million of one-time charges to implement cost reduction strategies ◦ We expect revenue to be between $285 million and $295 million in Q1 2020 ◦ Interest expense of $65 million and cash interest of $60 million ◦ Capital expenditures of $55 million to $60 million ◦ Depreciation and amortization to approximate $130 million ◦ Non-cash compensation expense to approximate $35 million ◦ Pass through interchange revenues to approximate $390 million ◦ Cash taxes expected to approximate $40 million ◦ Effective tax rate expected to approximate 25% ◦ Diluted share count to approximate 119 million (excluding future share buy-back activity) 7

Appendix 8

Recurring Revenue For the Three Months Ended For the Years Ended December 31, December 31, Recurring Revenue (millions) 2019 2018 2019 2018 SaaS and PaaS fees $ 203.7 $ 110.6 $ 677.7 $ 433.0 Maintenance fees 53.7 53.0 213.4 219.1 Recurring Revenue $ 257.4 $ 163.6 $ 891.1 $ 652.1 9

Historic Bookings By Quarter (thousands) Bookings Mix by Category New Accounts / Add-on Term Quarter-End Total Bookings New Applications Business Extension 3/31/2017 $184,492 $20,759 $68,044 $95,689 11% 37% 52% 6/30/2017 $206,094 $53,521 $83,363 $69,209 26% 40% 34% 9/30/2017 $213,366 $74,978 $67,818 $70,570 35% 32% 33% 12/31/2017 $488,900 $92,364 $157,857 $238,678 19% 32% 49% 3/31/2018 $265,809 $142,112 $72,800 $50,897 53% 27% 19% 6/30/2018 $197,616 $44,783 $82,528 $70,306 23% 42% 36% 9/30/2018 $292,470 $76,716 $47,600 $168,155 26% 16% 57% 12/31/2018 $506,103 $129,021 $161,917 $215,164 25% 32% 43% 3/31/2019 $111,735 $29,552 $40,246 $41,937 26% 36% 38% 6/30/2019 $300,656 $65,428 $63,244 $171,984 22% 21% 57% 9/30/2019 $222,225 $62,977 $76,696 $82,552 28% 35% 37% 12/31/2019 $604,609 $65,838 $138,790 $399,982 11% 23% 66% New Accounts / Add-on Term Total Bookings New Applications Business Extension Dec YTD 19 $1,239,225 $223,795 $318,975 $696,455 Dec YTD 18 $1,261,998 $392,632 $364,845 $504,522 Variance $(22,773) $(168,837) $(45,869) $191,933 10

Adjusted EBITDA and Segmented Data For the Three Months Ended For the Years Ended Adjusted EBITDA (millions) December 31, December 31, 2019 2018 2019 2018 Net income $ 55.5 $ 87.7 $ 67.1 $ 68.9 Plus: Income tax expense 35.2 21.1 5.1 22.9 Net interest expense 15.2 7.0 52.1 30.4 Net other (income) expense (3.4) 0.7 (0.5) 3.7 Depreciation expense 6.2 5.9 24.1 23.8 Amortization expense 27.9 18.6 98.5 73.5 Non-cash stock-based compensation expense 6.4 (0.3) 36.8 20.4 Adjusted EBITDA before significant transaction-related expenses $ 143.0 $ 140.7 $ 283.2 $ 243.6 Significant transaction-related expenses 2.7 0.9 24.9 7.4 Adjusted EBITDA $ 145.7 $ 141.6 $ 308.1 $ 251.0 For the Three Months Ended For the Years Ended Segment Information (millions) December 31, December 31, 2019 2018 2019 2018 Revenue ACI On Premise $ 196.2 $ 209.3 $ 579.3 $ 576.8 ACI On Demand 203.7 110.7 679.0 433.0 Total Revenue $ 399.9 $ 320.0 $ 1,258.3 $ 1,009.8 Segment Adjusted EBITDA ACI On Premise $ 136.4 $ 152.4 $ 321.3 $ 323.9 ACI On Demand $ 30.9 $ 16.3 $ 66.5 $ 12.0 11

Adjusted Operating Free Cash Flow and 60-Month Backlog For the Three Months Ended For the Years Ended Reconciliation of Adjusted Operating Free Cash Flow (millions) December 31, December 31, 2019 2018 2019 2018 Net cash flows from operating activities $ 48.7 $ 83.5 $ 137.6 $ 183.9 Net after-tax payments associated with significant transaction-related expenses 0.4 0.6 18.4 7.5 Less: capital expenditures (10.7) (5.6) (48.0) (43.9) Adjusted Operating Free Cash Flow $ 38.4 $ 78.5 $ 108.0 $ 147.5 For the Three Months Ended December 31, September 30, June 30, March 31, December 31, Backlog 60-Month (millions) 2019 2019 2019 2019 2018 ACI On Premise $ 1,977 $ 1,925 $ 1,880 $ 1,861 $ 1,875 ACI On Demand 3,855 3,756 3,813 2,290 2,299 Backlog 60-Month $ 5,832 $ 5,681 $ 5,693 $ 4,151 $ 4,174 12

EPS Impact of Non-Cash and Significant Transaction-Related Items EPS impact of non-cash and significant transaction-related items For the Three Months Ended December 31, (millions) 2019 2018 $ in Millions $ in Millions EPS Impact (Net of Tax) EPS Impact (Net of Tax) GAAP net income $ 0.47 $ 55.5 $ 0.74 $ 87.7 Adjusted for: Significant transaction-related expenses 0.02 2.0 0.01 0.7 Amortization of acquisition-related intangibles 0.06 7.1 0.03 3.7 Amortization of acquisition-related software 0.07 8.2 0.05 5.8 Non-cash stock-based compensation 0.04 4.9 — (0.2) Total adjustments $ 0.19 $ 22.2 $ 0.09 $ 10.0 Diluted EPS adjusted for non-cash and significant transaction- related items $ 0.66 $ 77.7 $ 0.83 $ 97.7 EPS impact of non-cash and significant transaction-related items For the Years Ended December 31, (millions) 2019 2018 $ in Millions $ in Millions EPS Impact (Net of Tax) EPS Impact (Net of Tax) GAAP net income $ 0.57 $ 67.1 $ 0.59 $ 68.9 Adjusted for: Tax benefit from release of valuation allowances (0.13) (15.5) — — Significant transaction-related expenses 0.16 18.9 0.05 5.7 Amortization of acquisition-related intangibles 0.20 24.2 0.13 15.0 Amortization of acquisition-related software 0.24 29.0 0.20 23.6 Non-cash stock-based compensation 0.24 27.9 0.14 16.1 Total adjustments $ 0.71 $ 84.5 $ 0.52 $ 60.4 Diluted EPS adjusted for non-cash and significant transaction- related items $ 1.28 $ 151.6 $ 1.11 $ 129.3 13

Contract Duration Metric ◦ Represents dollar average remaining contract life (in years) for term license software contracts ◦ Excludes perpetual contracts (primarily acquired software contracts) ◦ Excludes all On Demand contracts as both cash and revenue are ratable over the contract term 14

Non-GAAP Financial Measures To supplement our financial results presented on a GAAP basis, we use the non-GAAP measures indicated in the tables, which exclude significant transaction related expenses, one-time charges to implement cost reduction strategies, as well as other significant non-cash expenses such as depreciation, amortization, and non-cash compensation, that we believe are helpful in understanding our past financial performance and our future results. The presentation of these non-GAAP financial measures should be considered in addition to our GAAP results and are not intended to be considered in isolation or as a substitute for the financial information prepared and presented in accordance with GAAP. Management generally compensates for limitations in the use of non-GAAP financial measures by relying on comparable GAAP financial measures and providing investors with a reconciliation of non-GAAP financial measures only in addition to and in conjunction with results presented in accordance with GAAP. We believe that these non-GAAP financial measures reflect an additional way to view aspects of our operations that, when viewed with our GAAP results, provide a more complete understanding of factors and trends affecting our business. Certain non-GAAP measures include: ◦ Adjusted EBITDA: net income plus income tax expense, net interest income (expense), net other income (expense), depreciation, amortization, and non-cash compensation, as well as significant transaction related expenses and one-time charges to implement cost reduction strategies. Adjusted EBITDA should be considered in addition to, rather than as a substitute for, net income. ◦ Net Adjusted EBITDA Margin: Adjusted EBITDA divided by revenue net of pass through interchange revenue. Net Adjusted EBITDA Margin should be considered in addition to, rather than as a substitute for, net income. 15

Non-GAAP Financial Measures ACI is also presenting adjusted operating free cash flow, which is defined as net cash provided by operating activities and net after-tax payments associated with significant transaction-related expenses, less capital expenditures. Adjusted operating free cash flow is considered a non-GAAP financial measure as defined by SEC Regulation G. We utilize this non- GAAP financial measure, and believe it is useful to investors, as an indicator of cash flow available for debt repayment and other investing activities, such as capital investments and acquisitions. We utilize adjusted operating free cash flow as a further indicator of operating performance and for planning investment activities. Adjusted operating free cash flow should be considered in addition to, rather than as a substitute for, net cash provided by operating activities. A limitation of adjusted operating free cash flow is that it does not represent the total increase or decrease in the cash balance for the period. This measure also does not exclude mandatory debt service obligations and, therefore, does not represent the residual cash flow available for discretionary expenditures. We believe that adjusted operating free cash flow is useful to investors to provide disclosures of our operating results on the same basis as that used by our management. ACI also includes backlog estimates, which include all license, maintenance, and services revenue (including SaaS and Platform) specified in executed contracts, as well as revenues from assumed contract renewals to the extent that we believe recognition of the related revenue will occur within the corresponding backlog period. We have historically included assumed renewals in backlog estimates based upon automatic renewal provisions in the executed contract and our historic experience with customer renewal rates. 16

Non-GAAP Financial Measures Backlog is considered a non-GAAP financial measure as defined by SEC Regulation G. Our 60-month backlog estimates are derived using the following key assumptions: • License arrangements are assumed to renew at the end of their committed term or under the renewal option stated in the contract at a rate consistent with historical experience. If the license arrangement includes extended payment terms, the renewal estimate is adjusted for the effects of a significant financing component. • Maintenance fees are assumed to exist for the duration of the license term for those contracts in which the committed maintenance term is less than the committed license term. • SaaS and PaaS arrangements are assumed to renew at the end of their committed term at a rate consistent with our historical experiences. • Foreign currency exchange rates are assumed to remain constant over the 60-month backlog period for those contracts stated in currencies other than the U.S. dollar. • Our pricing policies and practices are assumed to remain constant over the 60-month backlog period. Estimates of future financial results are inherently unreliable. Our backlog estimates require substantial judgment and are based on a number of assumptions as described above. These assumptions may turn out to be inaccurate or wrong, including, but not limited to, reasons outside of management’s control. For example, our customers may attempt to renegotiate or terminate their contracts for a number of reasons, including mergers, changes in their financial condition, or general changes in economic conditions in the customer’s industry or geographic location, or we may experience delays in the development or delivery of products or services specified in customer contracts which may cause the actual renewal rates and amounts to differ from historical experiences. Changes in foreign currency exchange rates may also impact the amount of revenue actually recognized in future periods. Accordingly, there can be no assurance that contracts included in backlog estimates will actually generate the specified revenue or that the actual revenue will be generated within the corresponding 60-month period. Backlog estimates should be considered in addition to, rather than as a substitute for, reported revenue and contracted but not recognized revenue (including deferred revenue). 17

Forward-Looking Statements This presentation contains forward-looking statements based on current expectations that involve a number of risks and uncertainties. Generally, forward-looking statements do not relate strictly to historical or current facts and may include words or phrases such as “believes,” “will,” “expects,” “anticipates,” “intends,” and words and phrases of similar impact. The forward-looking statements are made pursuant to safe harbor provisions of the Private Securities Litigation Reform Act of 1995.  Forward-looking statements in this presentation include, but are not limited to, statements regarding: ◦ Expectations regarding our 2020 pipeline; ◦ 2020 financial guidance related to revenue and adjusted EBITDA; and ◦ Expectations regarding Q1 2020 revenue 18

Forward-Looking Statements All of the foregoing forward-looking statements are expressly qualified by the risk factors discussed in our filings with the Securities and Exchange Commission. Such factors include, but are not limited to, increased competition, the success of our Universal Payments strategy, demand for our products, restrictions and other financial covenants in our debt agreements, consolidations and failures in the financial services industry, customer reluctance to switch to a new vendor, the accuracy of management’s backlog estimates, failure to obtain renewals of customer contracts or to obtain such renewals on favorable terms, delay or cancellation of customer projects or inaccurate project completion estimates, volatility and disruption of the capital and credit markets and adverse changes in the global economy, events outside of our control including natural disasters, wars, and outbreaks of disease, our ability to attract and retain senior management personnel and skilled technical employees, our existing levels of debt, potential adverse effects from the impending replacement of LIBOR, impairment of our goodwill or intangible assets, litigation, future acquisitions, strategic partnerships and investments, integration of and achieving benefits from the Speedpay acquisition, the complexity of our products and services and the risk that they may contain hidden defects or be subjected to security breaches or viruses, compliance of our products with applicable legislation, governmental regulations and industry standards, our ability to protect customer information from security breaches or attacks, our compliance with privacy regulations, our ability to adequately defend our intellectual property, exposure to credit or operating risks arising from certain payment funding methods, the cyclical nature of our revenue and earnings and the accuracy of forecasts due to the concentration of revenue-generating activity during the final weeks of each quarter, business interruptions or failure of our information technology and communication systems, our offshore software development activities, risks from operating internationally, including fluctuations in currency exchange rates, exposure to unknown tax liabilities, and volatility in our stock price. For a detailed discussion of these risk factors, parties that are relying on the forward-looking statements should review our filings with the Securities and Exchange Commission, including our most recently filed Annual Report on Form 10-K and our Quarterly Reports on Form 10-Q. 19

XML

Document and Entity Information Document	Feb. 27, 2020
Entity Information [Line Items]
Document Type	8-K
Document Period End Date	Feb. 27, 2020
Entity File Number	0-25346
Entity Registrant Name	ACI WORLDWIDE, INC.
Entity Central Index Key	0000935036
Amendment Flag	false
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	47-0772104
Entity Address, Address Line One	3520 Kraft Rd,
Entity Address, Address Line Two	Suite 300
Entity Address, City or Town	Naples,
Entity Address, State or Province	FL
Entity Address, Postal Zip Code	34105
City Area Code	239
Local Phone Number	403-4660
Written Communications	false
Soliciting Material	false
Pre-commencement Tender Offer	false
Pre-commencement Issuer Tender Offer	false
Entity Emerging Growth Company	false
NASDAQ/NGS (GLOBAL SELECT MARKET)
Entity Information [Line Items]
Title of 12(b) Security	Common Stock, $0.005 par value
Trading Symbol	ACIW
Security Exchange Name	NASDAQ