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Other Balance Sheet Information
6 Months Ended
Mar. 31, 2022
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Other Balance Sheet Information

10. Other Balance Sheet Information

The following is a summary of accounts receivable at March 31, 2022 and September 30, 2021 (in thousands):

March 31, 

September 30, 

    

2022

    

2021

    

Accounts receivable

$

142,200

$

124,195

Less allowance for expected credit losses

 

(4,622)

 

(4,318)

Accounts receivable, net

$

137,578

$

119,877

The following is a summary of inventories at March 31, 2022 and September 30, 2021 (in thousands):

March 31, 

September 30, 

    

2022

    

2021

    

Inventories

 

  

  

 

Raw materials and purchased parts

$

28,546

$

27,644

Work-in-process

 

5,885

 

4,787

Finished goods

 

43,321

 

27,967

Total inventories

$

77,752

$

60,398

Reserves for excess and obsolete inventory were $4.4 million and $3.7 million, respectively, at March 31, 2022 and September 30, 2021.

At March 31, 2022 and September 30, 2021, the Company had cumulative capitalized direct costs of $24.2 million and $22.7 million, respectively, associated with the development of software for its internal use. As of March 31, 2022, this balance included $6.3 million associated with software assets that are still in the development stage and not yet placed in service. During the six months ended March 31, 2022, the Company capitalized direct costs of $1.6 million associated with the development of software for its internal use.

The Company establishes reserves for estimated costs of product warranties based on historical information. Product warranty reserves are recorded at the time product revenue is recognized, and retrofit accruals are recorded at the time retrofit programs are established. The Company’s warranty obligation is affected by product failure rates, utilization levels, material usage, service delivery costs incurred in correcting a product failure and supplier warranties on parts delivered to the Company.

The following is a summary of product warranty and retrofit activity on a gross basis for the three and six months ended March 31, 2022 and 2021 (in thousands):

Activity -Three Months Ended March 31, 2022

Balance

    

    

    

Balance

December 31, 

March 31, 

2021

Accruals

Costs Incurred

2022

$

2,342

$

539

$

(390)

$

2,491

Activity -Three Months Ended March 31, 2021

Balance

    

    

    

Balance

December 31, 

March 31, 

2020

Accruals

Costs Incurred

2021

$

2,267

$

167

$

(252)

$

2,182

Activity -Six Months Ended March 31, 2022

Balance

    

    

    

Balance

September 30, 

March 31, 

2021

Accruals

Costs Incurred

2022

$

2,330

$

1,212

$

(1,051)

$

2,491

Activity -Six Months Ended March 31, 2021

Balance

    

    

    

Balance

September 30, 

March 31, 

2020

Accruals

Costs Incurred

2021

$

2,211

$

813

$

(842)

$

2,182